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General => The Common Room => Topic started by: SmallTownGirl on Monday 12 October 20 16:10 BST (UK)

Title: National Archives - Copying Service
Post by: SmallTownGirl on Monday 12 October 20 16:10 BST (UK)
It's been years since I ordered anything from the National Archives, but I'm trying to help someone who would like a 3pp document from the National Archives and I don't want to give him wrong information. 

I see that they have now partially reinstated their copying service, by limiting the ordering time to week-ends only (to give them time to process the orders with the limited number of staff available).  Now it seems to involve an initial payment of 8.40 (search fee) and then a price per page of what one wants copying.  So, using my friend's 3pp document as an example:

8.40 + (1.35 x 3) = 12.45, so would that be the total amount he has to pay, please?

Thanks
STG





Title: Re: National Archives - Copying Service
Post by: Romilly on Monday 12 October 20 17:11 BST (UK)
I thought it was still free?

I ordered a document a few weeks ago, and was sent it as a PDF, for no charge.
Are you ordering a paper document by post?

Romilly.
Title: Re: National Archives - Copying Service
Post by: rosie99 on Monday 12 October 20 17:14 BST (UK)
Only certain documents are available as free downloads.
Title: Re: National Archives - Copying Service
Post by: SmallTownGirl on Monday 12 October 20 17:45 BST (UK)
I thought it was still free?

I ordered a document a few weeks ago, and was sent it as a PDF, for no charge.
Are you ordering a paper document by post?

Romilly.

The document he wants hasn't already been digitised, so it's not part of the free-for-now deal, unfortunately.

STG
Title: Re: National Archives - Copying Service
Post by: Romilly on Monday 12 October 20 18:06 BST (UK)
That makes sense then.

I think that you can visit to copy yourself still, but would have to pre book.

Romilly.
Title: Re: National Archives - Copying Service
Post by: SmallTownGirl on Monday 12 October 20 18:48 BST (UK)
I think that you can visit to copy yourself still, but would have to pre book.


Well, yes, but my friend is very elderly and lives about 3 hours away by train (and I'm not much closer)  so visiting in person isn't an option  :( .

STG
Title: Re: National Archives - Copying Service
Post by: Bookbox on Monday 12 October 20 18:49 BST (UK)
In any case there are no self-service copying services available for visitors to TNA.
Title: Re: National Archives - Copying Service
Post by: Bookbox on Monday 12 October 20 18:52 BST (UK)
8.40 + (1.35 x 3) = 12.45, so would that be the total amount he has to pay, please?

If you're sure you have the correct and full document reference, and you're sure it's only 3 pages, then that would appear to be correct. You can reduce the cost slightly by having digital copies instead of b/w paper copies.
Title: Re: National Archives - Copying Service
Post by: SmallTownGirl on Tuesday 13 October 20 15:01 BST (UK)
8.40 + (1.35 x 3) = 12.45, so would that be the total amount he has to pay, please?

If you're sure you have the correct and full document reference, and you're sure it's only 3 pages, then that would appear to be correct. You can reduce the cost slightly by having digital copies instead of b/w paper copies.

Thanks.  I'll have to keep my fingers crossed that he will be able to get what he's after.

STG