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General => The Common Room => The Lighter Side => Topic started by: kooky on Monday 01 February 21 08:59 GMT (UK)

Title: How can I find my details in FAMILY SEARCH?
Post by: kooky on Monday 01 February 21 08:59 GMT (UK)

I have been trying to get into my Family Search account, without success.
They keep asking for my mobile number and I am certain I would never have given that ::)
I used this site many years ago when you just went into it - no password needed. ::)
Does anyone know about this?
Kooky

Title: Re: How can I find my details in FAMILY SEARCH?
Post by: Gadget on Monday 01 February 21 09:05 GMT (UK)

Hi kooky

On the sign in page, does your Username come up with a blank for password?   If so click on forgot password. They will then send you an e-mail so that you can reset your password. 

Otherwise, click on 'Create an Account'  It's free.

I've not seen anything about mobile numbers. They've never asked for mine.

Gadget

Title: Re: How can I find my details in FAMILY SEARCH?
Post by: KGarrad on Monday 01 February 21 09:10 GMT (UK)

Are you looking at FamilySearch.org?

Title: Re: How can I find my details in FAMILY SEARCH?
Post by: Gadget on Monday 01 February 21 09:12 GMT (UK)

Just thinking that, it might be a dodgy site. This is the correct one

https://www.familysearch.org/search/

Then follow my instructions.

Title: Re: How can I find my details in FAMILY SEARCH?
Post by: kooky on Monday 01 February 21 09:35 GMT (UK)

Thanks both! Will try again.
Kooky