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General => The Common Room => Topic started by: Gadget on Wednesday 17 February 21 17:47 GMT (UK)

Title: FindMyPast film strips on census pages- help
Post by: Gadget on Wednesday 17 February 21 17:47 GMT (UK)
I'm not sure if this is new but I've only just had this come up on a census image. It's full of all sorts of slick tool icons and has a film strip across the bottom.  Thus only half the image can be seen.
,
Has anyone else had this view and how can I get it back to normal page view.please?


Gadget
Title: Re: FindMyPast film strips on census pages- help
Post by: BumbleB on Wednesday 17 February 21 17:59 GMT (UK)
Apart from still showing the film strip - choose "Full Screen".  You can then increase or decrease the image.

Title: Re: FindMyPast film strips on census pages- help
Post by: manukarik on Wednesday 17 February 21 18:13 GMT (UK)
Blimey! When did that happen? I guess it's OK and gives more access to different options. Just hope it prints and downloads ok....
Title: Re: FindMyPast film strips on census pages- help
Post by: tillypeg on Wednesday 17 February 21 18:18 GMT (UK)
I noticed the same thing on Parish Register pages today too.  A similar thing happens on Familysearch.org but on that website you are able to reduce the lower bit and view the image in full without that.
Title: Re: FindMyPast film strips on census pages- help
Post by: Gadget on Wednesday 17 February 21 18:20 GMT (UK)
Apart from still showing the film strip - choose "Full Screen".  You can then increase or decrease the image.

I did that before posting. It's still the same but bigger, which is not what I want.
Title: Re: FindMyPast film strips on census pages- help
Post by: Gadget on Wednesday 17 February 21 18:22 GMT (UK)
I noticed the same thing on Parish Register pages today too.  A similar thing happens on Familysearch.org but on that website you are able to reduce the lower bit and view the image in full without that.

 I'll try that but I don't like it - I've told them so!
Title: Re: FindMyPast film strips on census pages- help
Post by: sugarbakers on Wednesday 17 February 21 18:44 GMT (UK)
Yes, this is the same as Ancestry has had for some years, but at least their's is optional !
Title: Re: FindMyPast film strips on census pages- help
Post by: Gadget on Wednesday 17 February 21 19:05 GMT (UK)
Yes, I turned off Ancestry's ages ago  ;D
Title: Re: FindMyPast film strips on census pages- help
Post by: Gadget on Wednesday 17 February 21 19:14 GMT (UK)
I've found that the best way is to right click and .*. This gets rid of the gumph.  At least you can then decide if you want to download or not.

* I'm trying to say v i e w  i m a g e   but RC doesn't like it
Title: Re: FindMyPast film strips on census pages- help
Post by: suey on Wednesday 17 February 21 19:53 GMT (UK)

I was about to ask the same question.  What a clutter  >:( why do they need to tinker.  Every time I click the image it increases in size.
I have sent a report also.
Title: Re: FindMyPast film strips on census pages- help
Post by: mckha489 on Wednesday 17 February 21 19:59 GMT (UK)
Top right is a button that says “all pages”. Select that and the film strip disappears
Title: Re: FindMyPast film strips on census pages- help
Post by: Pheno on Wednesday 17 February 21 20:12 GMT (UK)
Top right is a button that says “all pages”. Select that and the film strip disappears

Can't seem to find that button Mckha489.  Can you be more specific please?

Thanks, Pheno
Title: Re: FindMyPast film strips on census pages- help
Post by: mckha489 on Wednesday 17 February 21 20:21 GMT (UK)
Hopefully this uploads

copyright image removed
Title: Re: FindMyPast film strips on census pages- help
Post by: manukarik on Wednesday 17 February 21 20:27 GMT (UK)
Mckha489

What are you viewing Findmypast on and which browser are you using, please? I've tried on Chrome and Edge but the button you refer to is not there and the options you have at the top and bottom are reversed on my screen!

The attached is an example of the options I have from a random Census page:

copyright image removed

Title: Re: FindMyPast film strips on census pages- help
Post by: Pheno on Wednesday 17 February 21 20:27 GMT (UK)
Sorry no good at uploading images.  I am looking at an 1841 census and I definitely don't have an 'all pages' button.

I have options and viewer controls, neither of which has all pages.

Pheno
Title: Re: FindMyPast film strips on census pages- help
Post by: Gadget on Wednesday 17 February 21 20:30 GMT (UK)
No I don't have it either. Is it a browser issue as well?

Title: Re: FindMyPast film strips on census pages- help
Post by: sugarbakers on Wednesday 17 February 21 20:31 GMT (UK)
This is Mac version
Title: Re: FindMyPast film strips on census pages- help
Post by: Guy Etchells on Wednesday 17 February 21 20:35 GMT (UK)
Yes just typed it all out for Windows

At the top of the image there is a bar across the top of the screen with options to zoom in or zoom out enabling you to size the image as you like.

The options also include :- Add to tree, Print Record, Download Record, Report Image Error

The Viewer Controls :- Rotate to the Right, Rotate to the Left, Recenter image, Full Screen,

Then a drop down menu titled More which allows change brightness, changecontrast and invert colour.

After the more Button is the button to change image size.

There are also two sets of buttons at the foot of the page
The uppermost set provide: Record Pages, Related Materials, Linked transcripts, Record Information and Record Copyright

The lower set is a single option Record Page (every page in this record set).
Below this is the film strip.

I suspect this will change depending on the size of the monitor you are viewing on and or whether using a phone etc.
Cheers
Guy
Title: Re: FindMyPast film strips on census pages- help
Post by: Gadget on Wednesday 17 February 21 20:42 GMT (UK)
It's the same on Chrome and Firefox. I'm on  Win10 at the moment and my Mac is off so can't try that.*

As others have asked, which browser are you using, Mckha489?

* I see SB is on a Mac

Title: Re: FindMyPast film strips on census pages- help
Post by: Gadget on Wednesday 17 February 21 20:44 GMT (UK)
In the meantime I shall right click and View
Title: Re: FindMyPast film strips on census pages- help
Post by: manukarik on Wednesday 17 February 21 20:49 GMT (UK)
Just checked via app on phone in case this difference was due to what the Census was being viewed on, but it operates very differently on a phone with none of the options in the new format. However, when I access the findmypast website via safari on my phone I do get the All Pages option and layout suggested by Mckha489.  May work the same on a tablet, just not on a PC or an iMac.
Title: Re: FindMyPast film strips on census pages- help
Post by: mckha489 on Wednesday 17 February 21 20:50 GMT (UK)
sorry, had to go off, just come back, and yes

that image i sent was from my ipad with Safari
Just tried on laptop (MacBook & Safari) and I have the same issue you do. 
Title: Re: FindMyPast film strips on census pages- help
Post by: sugarbakers on Wednesday 17 February 21 21:11 GMT (UK)
As reply 16 shows, I have no All Pages button on Safari (MacMini)
Title: Re: FindMyPast film strips on census pages- help
Post by: geoff_43 on Wednesday 17 February 21 21:27 GMT (UK)
Hi,

I have spoken to FindMyPast about this and been told it is the new viewer being rolled out to all customers. There is no plan at the moment to give the option to disable it permanently as per Ancestry.
But my opinions have been noted for future reference...


Title: Re: FindMyPast film strips on census pages- help
Post by: suey on Wednesday 17 February 21 21:58 GMT (UK)
In the meantime I shall right click and View

I’m using a laptop and chrome. I don’t get that option  :o
Title: Re: FindMyPast film strips on census pages- help
Post by: suey on Wednesday 17 February 21 22:01 GMT (UK)
Hi,

I have spoken to FindMyPast about this and been told it is the new viewer being rolled out to all customers. There is no plan at the moment to give the option to disable it permanently as per Ancestry.
But my opinions have been noted for future reference...

So we’re stuck with it?  The tool bar I can cope with but the images at the bottom seem completely unnecessary.
Title: Re: FindMyPast film strips on census pages- help
Post by: cuffie81 on Wednesday 17 February 21 22:22 GMT (UK)
As Guy suspected, they're using the screen width to determine which set of controls to display, either 'desktop' or 'mobile'. The cut-off width is 768px. For those of you using iPads, the controls you see may depend on whether you're using the iPad in portrait or landscape.

For those of us on desktops & laptops, there is a way of hiding the 'filmstrip' using some custom styles, although it generally requires the use of an extension to apply custom styles.

I'm using a small bit of custom styling to push the filmstrip off screen, leaving only the buttons on view; see attached. And another bit of custom styling to restore the filmstrip on mousing over the buttons. I'm also hiding the 'information buttons', because they're pointless.

If anyone wants to know what extension I'm using and the custom styles I'm using, just say, and I'll explain it in detail. It's quite simple though.
Title: Re: FindMyPast film strips on census pages- help
Post by: Gadget on Wednesday 17 February 21 22:26 GMT (UK)


If anyone wants to know what extension I'm using and the custom styles I'm using, just say, and I'll explain it in detail. It's quite simple though.

Yes please  :)
Title: Re: FindMyPast film strips on census pages- help
Post by: cuffie81 on Wednesday 17 February 21 22:52 GMT (UK)
I'm using the Stylus extension for applying custom styles. It's available for Firefox, Chrome and Opera (see FAQ #1 in the link). There are other extensions available for applying custom styles but Stylus is probably the best of the bunch, and is open source.

Stylus :: add0n.com
https://add0n.com/stylus.html

Steps to setup custom styles:
(specific to Stylus and Firefox but it should be similar across browsers)

1. Install Stylus
By default, the Stylus icon will be added to your toolbar (it's a S with green background). If not, add it, and it makes management simpler.
2. Click on the Stylus extension in the toolbar
3. Click the Manage button, to open the Stylus styles manager
4. Click the Write New Style button, in the left hand menu bar
5. Enter a name for the style (eg My FindMyPast)
6. Click the Import button and paste the code in the attachment (My FindMyPast.css.txt)
7. Click the Overwrite style button
8. Click the Save button, in the left hand menu bar

Your custom style should appear as in the attachment and it should be active. If you want to disable it or delete it, use either the Stylus toolbar menu or the Stylus Manager. Or just remove the Stylus extension completely.

Something to be aware of is that FindMyPast frequently change their page layouts so it's possible they'll change the names of the elements used in the viewer and break the custom styles. But if they do I'll notice and I'll update this thread.
Title: Re: FindMyPast film strips on census pages- help
Post by: manukarik on Wednesday 17 February 21 23:32 GMT (UK)
Thanks cuffie81 - you're a genius! It works!
Title: Re: FindMyPast film strips on census pages- help
Post by: Tickettyboo on Thursday 18 February 21 00:02 GMT (UK)
I tried looking at a 1911 census entry, on an iMac. Lots of new buttons and icons to get used to.
Being of a nosey nature I can never resist clicking on a button called "More.."

It gave options to change the brightness/contrast and a third one to invert the colour.

That sounded like it could be useful for the odd faded images where you can hardly make them out.
I tried moving the slider just a little to change the contrast -
census image in the main part of the window disappeared -  adjusting the slider back did nothing to change that.

This happened in Safari and Chrome and Firefox so, to be fair, it appears to be 'cross browser broken'

hey ho, in the fullness of time they may get round to de-bugging it so its usable, though it would be nice if, just for once, they did that PRIOR to unleashing it on their paying customers.

Boo



Title: Re: FindMyPast film strips on census pages- help
Post by: tillypeg on Thursday 18 February 21 08:39 GMT (UK)
Boo, the contrast/brightness sliders work well for me when viewing Parish Register pages, on laptop using Chrome. :)

Tilly
Title: Re: FindMyPast film strips on census pages- help
Post by: mckha489 on Thursday 18 February 21 08:41 GMT (UK)
I have just had cause to try and rotate an image. The rotation buttons on the laptop view do nothing. Work fine on my ipad.

Title: Re: FindMyPast film strips on census pages- help
Post by: BumbleB on Thursday 18 February 21 08:43 GMT (UK)
It must be me  :)  As of this moment I think the new format is brilliant.  :-* :-X
Title: Re: FindMyPast film strips on census pages- help
Post by: LizzieL on Thursday 18 February 21 11:04 GMT (UK)
Ironically the All Pages button appears when using internet explorer, but not on more "modern" browsers. Unfortunately FindMyPast say they are stopping support for IE  soon
Title: Re: FindMyPast film strips on census pages- help
Post by: LizzieL on Thursday 18 February 21 11:13 GMT (UK)
And what happened to the slider to enlarge image - now just a limited range of pre-set magnifications. At 160% it's too small to read. Press "+" once more and it goes to 320%. More than large enough, but now can only see 6 lines through the "letterbox", have to keep scrolling down to see whole family
Title: Re: FindMyPast film strips on census pages- help
Post by: cuffie81 on Thursday 18 February 21 11:30 GMT (UK)
LizzieL, if you have a scroll wheel on your mouse, try using that as it'll likely zoom in finer steps.

EDIT: The same should apply for laptop trackpad scrolling.
Title: Re: FindMyPast film strips on census pages- help
Post by: LizzieL on Thursday 18 February 21 11:43 GMT (UK)
Can't scroll with trackpad, all I can do is click on + and - buttons. Rather an old laptop
Title: Re: FindMyPast film strips on census pages- help
Post by: cuffie81 on Thursday 18 February 21 13:38 GMT (UK)
Curiosity got the better of me, for the image viewer they're using OpenSeadragon (https://github.com/openseadragon/openseadragon), an open source javascript library.

FindMyPast seem to be using OpenSeadragon's default zoom options (http://thatcher.github.io/openseadragon/docs/symbols/OpenSeadragon.html), which for clicks is 2.0 (ie 100%) and scroll is 1.2 (ie 20%).

You can test this by zooming out to the maximum level (40%), then zooming in using either your mouse/trackpad scroll or the zoom control buttons.

It is possible, using the developer tools in web browsers, to change these zoom options but that's not a practical solution for users. Changing the zoom levels would be a trivial change for FindMyPast and hopefully they make this change (for the zoom control buttons), as 100% is clearly too much. If they don't though I'll write a custom bit of javascript to give users more control.
Title: Re: FindMyPast film strips on census pages- help
Post by: familydar on Thursday 18 February 21 14:04 GMT (UK)
FindMyPast is currently giving me a "down for maintenance" message.  Perhaps they listened to the feedback?
Title: Re: FindMyPast film strips on census pages- help
Post by: Gadget on Thursday 18 February 21 15:54 GMT (UK)
I was on my laptop last night when I spotted the change. I'm now on one of my  desktops - a Mac with Safari and Firefox - and the images aren't at all as cramped. It's also the same on my Windows 10 with Firefox desktop machine.

If FindMyPast were able to introduce the options that they have for tablets and smartphones on laptops, I think it would satisfy me. It's not as it was but I could live with it.

Gadget
Title: Re: FindMyPast film strips on census pages- help
Post by: Top-of-the-hill on Thursday 18 February 21 22:05 GMT (UK)
  I discovered this change earlier today. I can't see the point of the images at the bottom of the screen. I can click on them to move to the next page, but it is no quicker or easier than using the arrow which has always been there.
   I can still zoom in and out with the mouse on my elderly laptop, which I think someone could not do.
Title: Re: FindMyPast film strips on census pages- help
Post by: LizzieL on Friday 19 February 21 07:34 GMT (UK)

   I can still zoom in and out with the mouse on my elderly laptop, which I think someone could not do.

I'm using trackpad not a mouse. Looks like I need to buy a mouse
Title: Re: FindMyPast film strips on census pages- help
Post by: Guy Etchells on Friday 19 February 21 08:57 GMT (UK)
  I discovered this change earlier today. I can't see the point of the images at the bottom of the screen. I can click on them to move to the next page, but it is no quicker or easier than using the arrow which has always been there.
   I can still zoom in and out with the mouse on my elderly laptop, which I think someone could not do.
It depends how you research, if you are looking at baptisms and are looking for all children in a family it is useful to be able to jump to the next year using the film strip rather than multiple clicks on the right arrow. This way also avoids transcription errors that using the text search method involves.
Cheers
Guy
Title: Re: FindMyPast film strips on census pages- help
Post by: LizzieL on Friday 19 February 21 10:47 GMT (UK)
I've only looked at censuses since the change. I primarily want to look at single families, not everyone in the street or town. As some of the families are large I cannot see all members at all one go through this new "letterbox", so I have to scroll down, sometimes more than once.
Title: Re: FindMyPast film strips on census pages- help
Post by: dawnsh on Friday 19 February 21 12:16 GMT (UK)
I've got a windows 10 15inch screen laptop.

I've tried firefox, chrome and edge. The 'problem' exists for all 3.

I've resorted to downloading the image from the much bigger button in the top middle of the image, clicking the open option rather than save, and can then decide later if I want to save it to my computer.

I've also sent an email registering my complaint to FindMyPast, via their contact us option at the bottom of the site pages. Live chat unfortunately wasn't working today.

Maybe a flurry of complaint emails will make them see there is an issue

Title: Re: FindMyPast film strips on census pages- help
Post by: BumbleB on Friday 19 February 21 12:39 GMT (UK)
OH agrees with you all - he is working in a laptop.  No problem for me as I work on a desk top and have a good sized screen.

Title: Re: FindMyPast film strips on census pages- help
Post by: Top-of-the-hill on Saturday 20 February 21 22:50 GMT (UK)
   And another thing! I am looking at the 1939 register, and if the cursor goes anywhere on the page a really irritating box appears with the "transcribed details". I can see this could be useful, but not the way it is working now, which is annoying and distracting.
   Added - I have just found that I can switch this off.
Title: Re: FindMyPast film strips on census pages- help
Post by: suey on Sunday 21 February 21 08:31 GMT (UK)

   I can still zoom in and out with the mouse on my elderly laptop, which I think someone could not do.

I'm using trackpad not a mouse. Looks like I need to buy a mouse

I use a mouse with an elderly lap top; that doesn’t work for me.  I’ve also found that trying to move the image up or down automatically increases the size. I’m beginning to lose the will  ::)

Film strip is useful for baptisms if you’re looking for siblings as you can skip several pages at once.

I saw this issue raised on FindMyPast Facebook page , it was closed down very quickly....I wonder why 🤔
Title: Re: FindMyPast film strips on census pages- help
Post by: cath151 on Monday 22 February 21 17:17 GMT (UK)
I enquired as to the new format...

"Thankyou for your email and feedback regarding our new image viewer.
The option to turn off the information bar (additional images) wasn' t considered critical by members in the testing we did for the first release. We will be looking into this for a future release."

I expect I get used to it but its driving me mad at the moment,
Cathy
Title: Re: FindMyPast film strips on census pages- help
Post by: Top-of-the-hill on Monday 22 February 21 21:17 GMT (UK)
  Using the 1911 census today, I find I can only read the address, in the bottom right corner, by moving down into the grey area. Is it just the size of my screen, or is this general?
Title: Re: FindMyPast film strips on census pages- help
Post by: Gadget on Monday 22 February 21 21:32 GMT (UK)
I've just been looking at the 1939 on my laptop  and it was horrible- so cluttered that it was difficult to navigate the page.  I just did a view in Photos.

It's OK on my desktop

add - I've not had a response to my e-mail yet.
Title: Re: FindMyPast film strips on census pages- help
Post by: Top-of-the-hill on Monday 22 February 21 22:43 GMT (UK)
  Nor have I! I have just checked 1939, and discovered that I had to turn off the pop-ups each time I moved to the next page.
Title: Re: FindMyPast film strips on census pages- help
Post by: cuffie81 on Monday 22 February 21 23:58 GMT (UK)
Re. the transcript popups, if anyone is using the custom styles I detailed in reply #28 (https://www.rootschat.com/forum/index.php?topic=844690.msg7115347#msg7115347), you can add the following statement to permanently hide the popups.

Code: [Select]
#microfiche #transcript-overlay
{
display: none !important;
}


And if you want to get rid of the inane crosshair pointer, and use the default pointer instead, add the following statement.

Code: [Select]
.row__highlight
{
cursor: auto !important;
}

Title: Re: FindMyPast film strips on census pages- help
Post by: Top-of-the-hill on Wednesday 24 February 21 16:32 GMT (UK)
  Well, I have received a reply from them, and found it rather patronising.

   "Original images are a cornerstone of family history.
    Exploring them can help you uncover rich detail and exciting stories. We’ve improved our record image viewer to help you make more of these exciting discoveries."

  No plans to alter things.
Title: Re: FindMyPast film strips on census pages- help
Post by: Gadget on Wednesday 24 February 21 16:56 GMT (UK)
They must have some standard letters prepared. I had two replies but I only sent one complaint. My replies were identical but were from different people on consecutive days!
They were the same as Cathy's ~


"Thank you for your email and feedback regarding our new image viewer.
The option to turn off the information bar (additional images) wasn' t considered critical by members in the testing we did for the first release. We will be looking into this for a future release."


I would be interested to know who their panel of members were and what computers were used to test the new format  :-X
Title: Re: FindMyPast film strips on census pages- help
Post by: Ryhopelad on Wednesday 24 February 21 18:47 GMT (UK)
After my initial complaint about viewing the images on FindMyPast the following is the reply I received:

The option to turn off the page navigation tool wasn’t considered critical by members in the testing we did for the first release. We will continue to monitor its usage and any feedback we receive. Your feedback has been passed on to the Product team involved in this feature.

As I asked them in the email I sent why do the bottom images need to be there? Surely just use the next related image arrow. Like Gadget I would be interested to know which members and how many took part in the testing.
Would it not have been better at some point when you logged on to the site they explained what they were considering, then ask do you want to view the image through a letterbox or like to see it on full screen. i know what I would have gone for.
As my dear granny used to say "If it ain't broke don't fix it"

Ryhopelad

Title: Re: FindMyPast film strips on census pages- help
Post by: Guy Etchells on Wednesday 24 February 21 19:17 GMT (UK)
After my initial complaint about viewing the images on FindMyPast the following is the reply I received:

The option to turn off the page navigation tool wasn’t considered critical by members in the testing we did for the first release. We will continue to monitor its usage and any feedback we receive. Your feedback has been passed on to the Product team involved in this feature.

As I asked them in the email I sent why do the bottom images need to be there? Surely just use the next related image arrow. Like Gadget I would be interested to know which members and how many took part in the testing.
Would it not have been better at some point when you logged on to the site they explained what they were considering, then ask do you want to view the image through a letterbox or like to see it on full screen. i know what I would have gone for.
As my dear granny used to say "If it ain't broke don't fix it"

Ryhopelad




I find the new layout a huge improvement than the old layout and in line with Ancestry and many more modern website which use the filmstrip layout making searching easier if one swaps between the sites.
The filmstrip is useful when searching through baptism register in finding all children of a family.
I admit the screen is best viewed on a desktop but it is possible to swap to full screen to remove many of the addition from the screen.
It is only by instigating such changes that we progress, but then some would still prefer researchers travelled to archives to do their research.

I for one congratulate them for the advances they are bringing to family history research.
Cheers
Guy
Title: Re: FindMyPast film strips on census pages- help
Post by: Top-of-the-hill on Wednesday 24 February 21 19:32 GMT (UK)
   "The filmstrip is useful when searching through baptism register in finding all children of a family."

  Guy - I know you have a wider and more technical expertise in searching than I do, so could you explain what you mean by the above? Does it apply when using registers with many entries, so you can skip a page or two to get to the next year? Most of my research is in registers with few entries.
Title: Re: FindMyPast film strips on census pages- help
Post by: suey on Wednesday 24 February 21 20:19 GMT (UK)
   "The filmstrip is useful when searching through baptism register in finding all children of a family."

  Guy - I know you have a wider and more technical expertise in searching than I do, so could you explain what you mean by the above? Does it apply when using registers with many entries, so you can skip a page or two to get to the next year? Most of my research is in registers with few entries.

Yes, if you have a family that stayed in one place and had multiple children, chances are they’re baptised in the same church. The film strip is quicker in that instance.
If like a lot of my husbands family that moved around, baptisms can be in different parishes. Making that filmstrip just a darn nuisance that obscures the image.
Title: Re: FindMyPast film strips on census pages- help
Post by: suey on Wednesday 24 February 21 20:23 GMT (UK)
After my initial complaint about viewing the images on FindMyPast the following is the reply I received:

The option to turn off the page navigation tool wasn’t considered critical by members in the testing we did for the first release. We will continue to monitor its usage and any feedback we receive. Your feedback has been passed on to the Product team involved in this feature.

As I asked them in the email I sent why do the bottom images need to be there? Surely just use the next related image arrow. Like Gadget I would be interested to know which members and how many took part in the testing.
Would it not have been better at some point when you logged on to the site they explained what they were considering, then ask do you want to view the image through a letterbox or like to see it on full screen. i know what I would have gone for.
As my dear granny used to say "If it ain't broke don't fix it"

Ryhopelad

I agree

I’ve emailed twice, no response as yet.
Seems we’re stuck with it, unless we continue to complain.
They must have some technical bods somewhere tinkering away justifying their wages  ::)
Title: Re: FindMyPast film strips on census pages- help
Post by: Guy Etchells on Wednesday 24 February 21 21:20 GMT (UK)
   "The filmstrip is useful when searching through baptism register in finding all children of a family."

  Guy - I know you have a wider and more technical expertise in searching than I do, so could you explain what you mean by the above? Does it apply when using registers with many entries, so you can skip a page or two to get to the next year? Most of my research is in registers with few entries.

Yes, if you have a family that stayed in one place and had multiple children, chances are they’re baptised in the same church. The film strip is quicker in that instance.
If like a lot of my husbands family that moved around, baptisms can be in different parishes. Making that filmstrip just a darn nuisance that obscures the image.


It is also useful on census images just click and change from record images to transcription and you can see what the think the image says whilst showing the image, on he 1939 this is also useful where additions cover part of the name or runs a little under a redaction.
The new style give plenty of options as noted earlier the brightness and contrast controls are good for the black and white census images including those faded pencil pages of the 1841 census. I have no problem changing brightness & contrast etc. in a similar way the zoom in out works fine. It could be because I use Windows 10 and Firefox on a desktop computer rather than other options but it all works fine.
Perhaps those who are having trouble because of what they use to view the pages rather than a problem in the coding. For instance some may have a problem with Internet Explorer, I don't know as I have not used it since the 1990s.
Yes it would be useful if the various options strips could be switched on and off but that may come if enough users request that option.
I am just pleased they are trying to improve what they offer specially as the 1921 is in the offing, the wider the range of records offered the more versatile the site needs to be.
Cheers
Guy
Title: Re: FindMyPast film strips on census pages- help
Post by: Top-of-the-hill on Wednesday 24 February 21 21:31 GMT (UK)
   "It is also useful on census images just click and change from record images to transcription and you can see what the think the image says whilst showing the image"

  Sorry, but I don't understand this either. I have always been able to swap fairly easily between image and transcript, but I cannot now find a way to do it, apart from the back arrow. I use Windows10 and Firefox.
Title: Re: FindMyPast film strips on census pages- help
Post by: Guy Etchells on Thursday 25 February 21 07:46 GMT (UK)
   "It is also useful on census images just click and change from record images to transcription and you can see what the think the image says whilst showing the image"

  Sorry, but I don't understand this either. I have always been able to swap fairly easily between image and transcript, but I cannot now find a way to do it, apart from the back arrow. I use Windows10 and Firefox.

Just above the film strip there are 5 buttons to click Record pages : Related materials : Linked transcripts : I and C see example on-
http://www.rootschat.com/links/01qcr/

If you click on the linked transcripts it shows individual transcripts of the names, to compare on the same screen as the image, which save stuggling to make out dubious names

The Related Materials button can also give addition information to build a picture of the area covered etc.
In other words the buttons allow the researcher to view addition resources without leaving the main census image.
Cheers
Guy
Title: Re: FindMyPast film strips on census pages- help
Post by: Top-of-the-hill on Thursday 25 February 21 11:27 GMT (UK)
  Thanks, Guy. I can see that those related materials could be useful, or at least interesting.
Title: Re: FindMyPast film strips on census pages- help
Post by: sandiep on Thursday 25 February 21 20:01 GMT (UK)
whilst I agree Guy that in some instances the new system is useful it would still be useful to be able to turn it off especially on a laptop because with it on you lose at least 4inches or 10cms of screen.
I am always (well almost!) happy to try new ideas but it seems obvious from posts that just a simple on off button would make everyone happy ;D
Title: Re: FindMyPast film strips on census pages- help
Post by: Gadget on Thursday 25 February 21 20:25 GMT (UK)
I am always (well almost!) happy to try new ideas but it seems obvious from posts that just a simple on off button would make everyone happy ;D

Exactly  :)
Title: Re: FindMyPast film strips on census pages- help
Post by: Ryhopelad on Friday 26 February 21 18:28 GMT (UK)
I contacted FindMyPast asking how many members took part in the recent testing for the new format and asking about an option button, the following is the reply I have just received:

"Whilst I am not able to confirm the numbers of members who tested this feature for us we have a pool of customers we regularly test features with, who we select based on surveys they fill in for us with information about their subscription length, level of experience, computer type.
I understand the option to toggle the display would be useful and this has been forwarded along for consideration"

I do hope it is been considered and common sense prevails.

Ryhopelad

Title: Re: FindMyPast film strips on census pages- help
Post by: josey on Friday 26 February 21 19:57 GMT (UK)
we have a pool of customers we regularly test features with, who we select based on surveys they fill in for us with information about their subscription length, level of experience, computer type.
Are any of this pool rootschat members I wonder? Let us know if you are because I've been a subscriber for years & never been asked.
Title: Re: FindMyPast film strips on census pages- help
Post by: suey on Friday 26 February 21 20:04 GMT (UK)
we have a pool of customers we regularly test features with, who we select based on surveys they fill in for us with information about their subscription length, level of experience, computer type.
Are any of this pool rootschat members I wonder? Let us know if you are because I've been a subscriber for years & never been asked.

Neither have I.

I got the standard e mail reply today.
I also got a “How did we do” request....so I told them. I was polite but pointed out that I wasn’t happy with the ‘like or lump it’,  until they deign to have another tinker.
Title: Re: FindMyPast film strips on census pages- help
Post by: Gadget on Friday 26 February 21 22:36 GMT (UK)
I joined FindMyPast when it was 1837online (in ?? 2003). I've had world membership since it was introduced.   I've never been asked to be a tester.  ::)
Title: Re: FindMyPast film strips on census pages- help
Post by: suey on Saturday 27 February 21 08:32 GMT (UK)
I joined FindMyPast when it was 1837online (in ?? 2003). I've had world membership since it was introduced.   I've never been asked to be a tester.  ::)

Oh my goodness, I’d forgotten that :o me too.  Was it really that long ago?
Although I don’t have a world subscription.
Title: Re: FindMyPast film strips on census pages- help
Post by: Girl Guide on Saturday 27 February 21 09:39 GMT (UK)
From Wiki:-

In April 2003, www.1837online.com went live on the internet.

1837online rebranded as Findmypast in November 2006
Title: Re: FindMyPast film strips on census pages- help
Post by: Fisherman on Saturday 27 February 21 09:40 GMT (UK)
I  have been on their test panel for a few months. Although I've been asked a number of  times if i am available on certain dates and times and been put on their short list I've never been used.
I have although emailed the product designer for FindMyPast and told him about peoples reaction to these "film strips"and suggestion of including a toggle on/off button.
Title: Re: FindMyPast film strips on census pages- help
Post by: josey on Saturday 27 February 21 11:51 GMT (UK)
Well done Fisherman.
Title: Re: FindMyPast film strips on census pages- help
Post by: Fisherman on Wednesday 03 March 21 10:34 GMT (UK)
Just received this reply from FindMyPast

Thank you for getting in touch in regards to our new image viewer.

Original images are a key part of family history. They are detail rich, and we add many more to Findmypast every week. We’ve made these changes to help you discover useful detail around the image you’re exploring – like the next page of a service record or a passenger record, which might have more information about who else was in the regiment or on the same journey. You might uncover who lived next door to your ancestors when exploring census records. We want to make this extra, rich detail more discoverable to all users to help them build a brighter picture of their ancestors’ stories.

The option to turn off the page navigation tool wasn’t considered critical by members in the testing we did for the first release.

Since launch, we’ve learned that customers such as yourself would very much like the option to tailor the features to fit, which is understandable. We will continue to monitor its usage and any feedback we receive with a view of implementing any changes in the future.

In the meantime, your feedback and comments have also been passed on.

If you have any further queries, please feel free to get back in touch.
Kind regards,
Title: Re: FindMyPast film strips on census pages- help
Post by: Girl Guide on Wednesday 03 March 21 10:43 GMT (UK)
The usual bog standard reply that doesn't really suggest that any changes will be made anytime soon.  Probably depends on how many people complain/make suggestions before they decide to make any alterations, if any at all.

Only time will tell, but how much time, who knows  ::)
Title: Re: FindMyPast film strips on census pages- help
Post by: suey on Wednesday 03 March 21 12:41 GMT (UK)
Just received this reply from FindMyPast

Thank you for getting in touch in regards to our new image viewer.

Original images are a key part of family history. They are detail rich, and we add many more to Findmypast every week. We’ve made these changes to help you discover useful detail around the image you’re exploring – like the next page of a service record or a passenger record, which might have more information about who else was in the regiment or on the same journey. You might uncover who lived next door to your ancestors when exploring census records. We want to make this extra, rich detail more discoverable to all users to help them build a brighter picture of their ancestors’ stories.

The option to turn off the page navigation tool wasn’t considered critical by members in the testing we did for the first release.

Since launch, we’ve learned that customers such as yourself would very much like the option to tailor the features to fit, which is understandable. We will continue to monitor its usage and any feedback we receive with a view of implementing any changes in the future.

In the meantime, your feedback and comments have also been passed on.

If you have any further queries, please feel free to get back in touch.
Kind regards,

At least they are listening. I suspect they are hoping we’ll all just lump it and go away.

I for one will email them again in a week or two. I’ve had trouble turning off the transcripts , something else that obscures the original. We are always being told to look at the original document where possible . With all their new gadgetry we might just as well not bother...you can’t see half of it anyway. ::)
Title: Re: FindMyPast film strips on census pages- help
Post by: Gadget on Wednesday 03 March 21 13:48 GMT (UK)
All we want is the ability to turn off the new layers. We don't want them  to withdraw what they see as an improvement.  Surely it's a fairly straightforward programming routine.
Title: Re: FindMyPast film strips on census pages- help
Post by: Guy Etchells on Wednesday 03 March 21 15:26 GMT (UK)
All we want is the ability to turn off the new layers. We don't want them  to withdraw what they see as an improvement.  Surely it's a fairly straightforward programming routine.

Easiest way is to follow cuffie's suggestion in post 29 or so.

I for one love the new format
Cheers
Guy
Title: Re: FindMyPast film strips on census pages- help
Post by: Top-of-the-hill on Wednesday 03 March 21 16:47 GMT (UK)
  Well, there is easy and then there is really easy. ::)
Title: Re: FindMyPast film strips on census pages- help
Post by: Gadget on Wednesday 03 March 21 16:57 GMT (UK)

I for one love the new format
Cheers
Guy

Yes, we know!

It's OK on desktop but on a laptop it's too cramped.

PS - and the many on here  don't love it.
Title: Re: FindMyPast film strips on census pages- help
Post by: BumbleB on Wednesday 03 March 21 17:15 GMT (UK)
I'm sure that is very true, Gadget, BUT, are we are all expecting companies to please every one of their clients 100% of the time?  It's impossible and always will be.

I've just looked at the same record on my desk top and on my laptop, and I can't see a difference other than the fact that my desktop screen is larger than my laptop, but it is all in proportion.

I have to agree, in principle, with Guy - I like it.  :)

Title: Re: FindMyPast film strips on census pages- help
Post by: Gadget on Wednesday 03 March 21 17:20 GMT (UK)
I've said that I don't mind it on the desktop. It's the laptop that makes it clumsy and cluttered* and, as far as I can make out from what people here have said, many people dislike it.  All it needs is an on/off function. It doesn't need to be individually tailored.


*it's like a very bad collage!
Title: Re: FindMyPast film strips on census pages- help
Post by: suey on Wednesday 03 March 21 18:05 GMT (UK)


Unless you have this problem I don't think you quite understand.  I am trying to look at a Military record, I have just measured the portion I can actually see and it is 3 and one quarter inches high and that includes the related materials, linked transcripts and page numbers icons....now do you see the problem?  Anything below is either greyed out or obscured by the film strip, which in itself is another 2 and a quarter inches of, to me, lost screen. That's a lot of scrolling to read the entire image.  It is as others have said, like trying to look through a letter box!
Title: Re: FindMyPast film strips on census pages- help
Post by: BumbleB on Wednesday 03 March 21 18:26 GMT (UK)
My apologies, Suey, but that is quite a small screen = 5.5 inches high!  My laptop, which I consider to be a lot smaller than my desktop, is 8 inches tall, and my desktop is 11 inches high.
Title: Re: FindMyPast film strips on census pages- help
Post by: suey on Wednesday 03 March 21 18:43 GMT (UK)
My apologies, Suey, but that is quite a small screen = 5.5 inches high!  My laptop, which I consider to be a lot smaller than my desktop, is 8 inches tall, and my desktop is 11 inches high.

No problems...I can hide the bookmarks bar, so looking at Rootschat now from tabs bar to toolbar is 6 and half inches, plenty.  But when you're losing half of that it doesn't take long to give you the hump  ;D
Title: Re: FindMyPast film strips on census pages- help
Post by: Gadget on Wednesday 03 March 21 18:57 GMT (UK)
Not sure which OS that you're using suey but, if I just want to look at one page, I right click on the image and then ' view' and view in Photos. You can then enlarge as much as you like  :)

add - see Reply #8
Title: Re: FindMyPast film strips on census pages- help
Post by: sugarbakers on Wednesday 03 March 21 19:34 GMT (UK)
As was said in reply #10 on page 2, you can lose/keep the filmstrip by toggling the 'All Pages' button at top right of screen. Now this only applies to portrait format screens, eg mobile or small laptop, but it does give a much clearer page without the filmstrip, though it's not a wide page. I have a large screen desktop, but I can see this happening by dragging the bottom right of the screen to the left and when it changes format I get the 'All Pages' button.
This doesn't solve the problem, but it might help.
Title: Re: FindMyPast film strips on census pages- help
Post by: suey on Wednesday 03 March 21 19:43 GMT (UK)
Not sure which OS that you're using suey but, if I just want to look at one page, I right click on the image and then ' view' and view in Photos. You can then enlarge as much as you like  :)

add - see Reply #8

I'm living in the dark ages, Windows 7. I get the option to save or copy.  It downloads ok but the image deteriorates and becomes unreadable on enlargement.
Generally I use FindMyPast as a finding aid and then nip onto Ancestry or Familysearch .  Just a question of getting used to it.

Grumpy in Sussex doesn't much like change for changes sake  :D
Title: Re: FindMyPast film strips on census pages- help
Post by: suey on Wednesday 03 March 21 19:48 GMT (UK)
As was said in reply #10 on page 2, you can lose/keep the filmstrip by toggling the 'All Pages' button at top right of screen. Now this only applies to portrait format screens, eg mobile or small laptop, but it does give a much clearer page without the filmstrip, though it's not a wide page. I have a large screen desktop, but I can see this happening by dragging the bottom right of the screen to the left and when it changes format I get the 'All Pages' button.
This doesn't solve the problem, but it might help.

Nope, I clearly don't have portrait format. These are the icons I have. 
Title: Re: FindMyPast film strips on census pages- help
Post by: Gadget on Wednesday 03 March 21 19:53 GMT (UK)
I've been experimenting on my small laptop and I'm not sure if anyone else has done this but, if you make the view a few clicks down (Ctr - ), you'll find that all the icons and the film strip shrink so that they are hardly visible. The image itself doesn't. You can then enlarge the image until it's to your liking.
Title: Re: FindMyPast film strips on census pages- help
Post by: suey on Wednesday 03 March 21 20:16 GMT (UK)
I've been experimenting on my small laptop and I'm not sure if anyone else has done this but, if you make the view a few clicks down (Ctr - ), you'll find that all the icons and the film strip shrink so that they are hardly visible. The image itself doesn't. You can then enlarge the image until it's to your liking.

Woo hoo, that’s magic  ;D ;D ;D  You may just have saved my sanity. Thank you.  The grey out at the top has all but gone, and the film strip reduced to a mere half inch. I can live happily with that 😘
Title: Re: FindMyPast film strips on census pages- help
Post by: Gadget on Wednesday 03 March 21 20:24 GMT (UK)
 :D 8) :D
Title: Re: FindMyPast film strips on census pages- help
Post by: Girl Guide on Wednesday 03 March 21 20:30 GMT (UK)
That is a very useful piece of information Gadget, thank you for that  ;D  I'm using a standard 15" computer.  I have discovered that if I go back to the transcript page my computer reverts to 100% on its own.  ;D

Added: But not it seems if you wish to look at something else.  ::)  Will therefore have to put the computer back on 100%.
Title: Re: FindMyPast film strips on census pages- help
Post by: Comberton on Wednesday 03 March 21 20:33 GMT (UK)
My search page is now shrunk, how do I fix that please?
Title: Re: FindMyPast film strips on census pages- help
Post by: Comberton on Wednesday 03 March 21 20:40 GMT (UK)
Got it back, thanks
Title: Re: FindMyPast film strips on census pages- help
Post by: Gadget on Wednesday 03 March 21 20:51 GMT (UK)
Yes - when you go back to the search you just do a Ctrl +
Title: Re: FindMyPast film strips on census pages- help
Post by: Comberton on Wednesday 03 March 21 21:01 GMT (UK)
Thanks Gadget, very useful to know.
Title: Re: FindMyPast film strips on census pages- help
Post by: cuffie81 on Wednesday 03 March 21 22:21 GMT (UK)
CTRL+0 will also reset the zoom level to default (ie 100%).

EDIT:
In Firefox, you can also click the zoom level indicator in the address bar to reset.
In Edge, you can also click the magnifying glass in the address bar and click the Reset button.*

* May also work in Chrome but I don't have it installed, so can't check.
Title: Re: FindMyPast film strips on census pages- help
Post by: Gadget on Wednesday 03 March 21 22:28 GMT (UK)
I think it's whatever one is used to for zooming. i find it depends on the site. I normally have mine set to 120% for normal viewing but need to go up or down for individual pages  :)
Title: Re: FindMyPast film strips on census pages- help
Post by: Dizzifish on Saturday 13 March 21 09:26 GMT (UK)
It seems that FindMyPast have listened  ;D

I hope I haven't been dreaming  :D
Title: Re: FindMyPast film strips on census pages- help
Post by: Girl Guide on Saturday 13 March 21 09:32 GMT (UK)
Listening in what sense Dizzi?  Still seeing the two inch bar at the bottom and the half inch one at the top on the image.
Title: Re: FindMyPast film strips on census pages- help
Post by: Keith on Saturday 13 March 21 09:36 GMT (UK)
Listening in what sense Dizzi?  Still seeing the two inch bar at the bottom and the half inch one at the top on the image.

There is now a "Close All Pages" button just above the bottom strip. Click on this and the damn thing goes away.
Title: Re: FindMyPast film strips on census pages- help
Post by: Dizzifish on Saturday 13 March 21 09:38 GMT (UK)
Where it says "record pages" & "linked transcripts" is Close all pages....
Title: Re: FindMyPast film strips on census pages- help
Post by: Girl Guide on Saturday 13 March 21 09:41 GMT (UK)
Thanks for that Keith and Dizzi.  Didn't notice that  ::)  That's certainly going to be a lot better for me anyway if not for others.
Title: Re: FindMyPast film strips on census pages- help
Post by: Gadget on Saturday 13 March 21 10:30 GMT (UK)
Listening in what sense Dizzi?  Still seeing the two inch bar at the bottom and the half inch one at the top on the image.

There is now a "Close All Pages" button just above the bottom strip. Click on this and the damn thing goes away.

So it looks as if they are responding to criticism. Thanks for that  :)
Title: Re: FindMyPast film strips on census pages- help
Post by: andrewalston on Saturday 13 March 21 23:40 GMT (UK)
It doesn't "stick" yet; nor does the "Toggle transcript". They apply only to the current viewing of the current image.
Title: Re: FindMyPast film strips on census pages- help
Post by: suey on Sunday 14 March 21 19:38 GMT (UK)
It doesn't "stick" yet; nor does the "Toggle transcript". They apply only to the current viewing of the current image.

At least they listened and better than nothing, I can live with that 🙂
Title: Re: FindMyPast film strips on census pages- help
Post by: LizzieL on Tuesday 16 March 21 10:54 GMT (UK)
Looks like they've changed it again. For the better!
Now the default seems to be without the film strip. and you can switch it on by clicking "all pages" button in bottom right.
Title: Re: FindMyPast film strips on census pages- help
Post by: Girl Guide on Tuesday 16 March 21 11:07 GMT (UK)
So that basically means we are back to where we started before FindMyPast started fiddling.  You know the saying,  if it ain't broke why fix it.
Title: Re: FindMyPast film strips on census pages- help
Post by: LizzieL on Tuesday 16 March 21 11:17 GMT (UK)
But now, those that want the film strip can easily switch it on, and those that don't want it, don't have to have it by default
Title: Re: FindMyPast film strips on census pages- help
Post by: rosie99 on Tuesday 16 March 21 11:25 GMT (UK)
So that basically means we are back to where we started before FindMyPast started fiddling.  You know the saying,  if it ain't broke why fix it.

But now we have the choice, before all this we depended on the arrows either side when they did not show an option to change page numbers at the bottom of the image.
Title: Re: FindMyPast film strips on census pages- help
Post by: Girl Guide on Tuesday 16 March 21 11:48 GMT (UK)
That's fair enough Rosie. I'm just pleased that I won't be confronted with a two inch strip at the bottom of the screen.

The choice is now available to do what suits you.
Title: Re: FindMyPast film strips on census pages- help
Post by: rosie99 on Tuesday 16 March 21 12:21 GMT (UK)
I agree Girl Guide, at least we have the choice to opt in to it rather than having to opt out every time.

I see now that having selected the option to view the image without the film underneath we don't have a direct link to the transcript from that page without reopening the 'all pages' or is it just me.
Title: Re: FindMyPast film strips on census pages- help
Post by: Girl Guide on Tuesday 16 March 21 12:35 GMT (UK)
It seems that you can't get back to the transcription page.  You just get taken back to the results page when you click on the arrow at the top left of the image page.

Something to flag up to Find My Past perhaps.  Was that option there before they provided the close all pages button?
Title: Re: FindMyPast film strips on census pages- help
Post by: rosie99 on Tuesday 16 March 21 15:04 GMT (UK)
You used to be able to select image or transcript which you still can.  Having selected either you could previously 'flip' between the two. 
Title: Re: FindMyPast film strips on census pages- help
Post by: Guy Etchells on Tuesday 16 March 21 15:33 GMT (UK)
Looks like they've changed it again. For the better!
Now the default seems to be without the film strip. and you can switch it on by clicking "all pages" button in bottom right.

I don't think so, I have just tried and the film strip is at the bottom, perhaps it depends whether you have previously switched it off.
I also like being able to jump pages by typing a page number in the page (view) box just above the film strip.
I applaud Findmypast for giving subscribers the choice of how to view pages on their site
Cheers
Guy
Title: Re: FindMyPast film strips on census pages- help
Post by: Girl Guide on Tuesday 16 March 21 15:40 GMT (UK)
Guy you should be able to turn on/turn off the pages.  If you have the strip at the bottom of the page, you click on Close all pages button on the right hand side, just above the strip.  When you do that the pages go and to get them back, click on the All Pages button at the bottom right.  Works for me.
Title: Re: FindMyPast film strips on census pages- help
Post by: Guy Etchells on Tuesday 16 March 21 15:43 GMT (UK)
Guy you should be able to turn on/turn off the pages.  If you have the strip at the bottom of the page, you click on Close all pages button on the right hand side, just above the strip.  When you do that the pages go and to get them back, click on the All Pages button at the bottom right.  Works for me.
I agree Girl Guide, at least we have the choice to opt in to it rather than having to opt out every time.

I see now that having selected the option to view the image without the film underneath we don't have a direct link to the transcript from that page without reopening the 'all pages' or is it just me.
You mean apart from using the back arrow on the browser?
You currently have the option to use the back to results arrow on the page or the back to the last page on the browser
Cheers
Guy
Title: Re: FindMyPast film strips on census pages- help
Post by: Guy Etchells on Tuesday 16 March 21 15:45 GMT (UK)
Guy you should be able to turn on/turn off the pages.  If you have the strip at the bottom of the page, you click on Close all pages button on the right hand side, just above the strip.  When you do that the pages go and to get them back, click on the All Pages button at the bottom right.  Works for me.
Sorry for the duplication.

Yes I can, I was referring to the default setting. With me the default is with the film strip the way I like to browse, others were suggesting the default was film strip off.
Cheers
Guy
Title: Re: FindMyPast film strips on census pages- help
Post by: LizzieL on Wednesday 17 March 21 07:41 GMT (UK)
Guy you should be able to turn on/turn off the pages.  If you have the strip at the bottom of the page, you click on Close all pages button on the right hand side, just above the strip.  When you do that the pages go and to get them back, click on the All Pages button at the bottom right.  Works for me.
Sorry for the duplication.

Yes I can, I was referring to the default setting. With me the default is with the film strip the way I like to browse, others were suggesting the default was film strip off.
Cheers
Guy

Maybe the "default" is what you set on last visit, rather than always coming back to film strip on - as it did for me a few days ago.