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General => The Common Room => Topic started by: Iain... on Wednesday 10 March 21 15:34 GMT (UK)

Title: Ancestry subscriptions
Post by: Iain... on Wednesday 10 March 21 15:34 GMT (UK)
Hi All…, I have a quick question concerning their subscriptions.
I’ve been a member for well over 10 years.  However, I no longer agree with their subscription policies.  Like everyone else, (I suppose) I provide them with my private bank account details and they retrieve, automatically, each year, the sum due. 

In this world of hackers where even Microsoft can get hacked, I no longer have the same confidence with them as I had a few years back.  Also, if by any unfortunate chance I die on the day of a payment, I will bet my last heavenly dollar that Ancestry would never reimburse the fee to my family. (even if they knew I was dead)

Question:  Do they have a system where I can pay them in the same way I pay my insurances, electricity or mortgage ?   

Thanks…, Iain.

PS  This also goes for the British Newspaper Archive. 
Title: Re: Ancestry subscriptions:
Post by: rosie99 on Wednesday 10 March 21 15:38 GMT (UK)
They don't have my bank account details, they only have the details of a credit card that I only use online.

Are you aware that you can get a cheaper subscription by not letting them automatically renew it. 
Title: Re: Ancestry subscriptions:
Post by: Iain... on Wednesday 10 March 21 15:53 GMT (UK)
Thanks Rosie...

No..., I didn't know.  How does it work ?

Concerning your credit card..., if, (for example) the annual fee increases, you only know about it when you eventually read your bank statement.  And this is what I mean.  If a hacker gets into their system, they could charge £1000 for an annual fee while transferring the money to their account.   ???
Title: Re: Ancestry subscriptions:
Post by: *Sandra* on Wednesday 10 March 21 16:00 GMT (UK)

Its best to cancel your ancestry subscription and not have it automatically renewed.

This is the link you need to renew at discounted prices. 12 month offer.

https://www.ancestry.co.uk/cs/offers/subscribe?dna=crossAct

A tip IF you use an i pad to re-subscribe using this link, you may have to refresh the screen a couple of times for the 12 month offer to appear.

Sandra
Title: Re: Ancestry subscriptions:
Post by: Iain... on Wednesday 10 March 21 16:11 GMT (UK)

Its best to cancel your ancestry subscription and not have it automatically renewed.

This is the link you need to renew at discounted prices. 12 month offer.

https://www.ancestry.co.uk/cs/offers/subscribe?dna=crossAct

A tip IF you use an i pad to re-subscribe using this link, you may have to refresh the screen a couple of times for the 12 month offer to appear.

Sandra

Thank you Sandra.  In fact, my suscription fell by the wayside a few months ago.  As I/we receive promotions, I was waiting for one of them to be amailed. 
I will certainly use you URL.

Thank you to you both..., Iain. 
Title: Re: Ancestry subscriptions:
Post by: rosie99 on Wednesday 10 March 21 16:23 GMT (UK)
Credit card Fraud is generally covered by Consumer credit act.   My credit card providers now also provide additional security by sending a text to me with a number to use to authorise a payment before it goes through.
Title: Re: Ancestry subscriptions:
Post by: Iain... on Thursday 11 March 21 13:33 GMT (UK)
Thanks Rosie...  Hope you'll never have to use it.

In the meantime, this morning I received my first proposition.
Lol..., 20% doesn't seem much !
Title: Re: Ancestry subscriptions:
Post by: *Sandra* on Thursday 11 March 21 13:52 GMT (UK)


Lol - You won't find better than this one Iain  :)

https://www.ancestry.co.uk/cs/offers/subscribe?dna=crossAct

Sandra
Title: Re: Ancestry subscriptions:
Post by: rosie99 on Thursday 11 March 21 14:17 GMT (UK)
Thanks Rosie...  Hope you'll never have to use it.

I certainly have no problem with that credit card provider, they have been known to phone if they doubted anything and have stopped me from buying something from Amazon that was dodgy
Title: Re: Ancestry subscriptions:
Post by: Iain... on Thursday 11 March 21 17:33 GMT (UK)
Lol - You won't find better than this one Iain  :)
https://www.ancestry.co.uk/cs/offers/subscribe?dna=crossAct
Sandra

Lol...   Sandra..., I hate contradicting.  However, the continuing Ancestry message was the following. (annexed image)  All very confusing. 
Title: Re: Ancestry subscriptions:
Post by: groom on Thursday 11 March 21 17:40 GMT (UK)
The offer Sandra gave you is £55.99 a year - so 50% off.
Title: Re: Ancestry subscriptions:
Post by: Sloe Gin on Thursday 11 March 21 22:27 GMT (UK)
You do have to keep trying sometimes to get the half-price offer to appear.
If it doesn't come up on the link, try again later.
Title: Re: Ancestry subscriptions:
Post by: Iain... on Saturday 13 March 21 14:53 GMT (UK)
The offer Sandra gave you is £55.99 a year - so 50% off.

Don't quite understand...  Sandra's url is above with £55.99 per every six months. 
And this more-or-less corresponds with my 2018 payment of £117. 

Sloe Gin may have a good idea.

Thanks everyone.  Kind Regards..., Iain. 
Title: Re: Ancestry subscriptions:
Post by: *Sandra* on Saturday 13 March 21 14:59 GMT (UK)
No that is definitely not correct Iain.

The link we are using is £59-99 UK Premium for 12 months or £89-99 for worldwide.
Members on here have been using the same link for 5/6 years now.  So we do hope they never pick up on that particular link  :-\

https://www.ancestry.co.uk/cs/offers/subscribe?dna=crossAct

The one you show in reply 9 is 6 months.

Sorry to hear you have been paying those extra amounts and have never come across all the posts made about the cheap ancestry offer.


Regards
Sandra
Title: Re: Ancestry subscriptions:
Post by: rosie99 on Saturday 13 March 21 15:12 GMT (UK)
Are you logged into your Ancestry account when you are trying to get the offer on Sandras link. 
Title: Re: Ancestry subscriptions:
Post by: *Sandra* on Saturday 13 March 21 15:15 GMT (UK)
The offer Iain got as a follow up from ancestry is what he shows above Rosie.  Unfortunately that is the £69-99 with 20% off equals £55-99 but only for 6 months. Don't think he realises that.

Sandra
Title: Re: Ancestry subscriptions:
Post by: rosie99 on Saturday 13 March 21 15:20 GMT (UK)
I only asked if he was logged in as someone the other day was only getting a six month offer but once they logged into their account they had no problem getting the half price 12 month offer from your link. 

I can see that the 'page' Iain is showing is nothing like the page we get when following your link.
Iain clearly needs to ignore Ancestry's offers to him and follow your link like the rest of us have over the years ;D

Rosie
Title: Re: Ancestry subscriptions:
Post by: *Sandra* on Saturday 13 March 21 15:23 GMT (UK)


Tried and tested Rosie.  :)  Feel like the Ancestry Police  :)

Its fantastic when I log in and someone has messaged to say "thanks, I got the offer" because one day it will disappear.

Take Care
Sandra
Title: Re: Ancestry subscriptions:
Post by: Sloe Gin on Saturday 13 March 21 17:08 GMT (UK)
Like I said earlier .....

In my experience, the link doesn't always bring the half-price offer up first time.  This has happened to me more than once for no apparent reason, but it usually works if you keep trying, or try again after an interval. 
Title: Re: Ancestry subscriptions:
Post by: *Sandra* on Saturday 13 March 21 17:21 GMT (UK)
Likewise in reply 3 - "A tip IF you use an i pad to re-subscribe using this link, you may have to refresh the screen a couple of times for the 12 month offer to appear"

Sandra
Title: Re: Ancestry subscriptions:
Post by: groom on Saturday 13 March 21 17:51 GMT (UK)


Tried and tested Rosie.  :)  Feel like the Ancestry Police  :)

Its fantastic when I log in and someone has messaged to say "thanks, I got the offer" because one day it will disappear.

Take Care
Sandra

I don't think this will disappear as it is given on every genealogy group I belong to, so I'm sure that Ancestry know about it.
Title: Re: Ancestry subscriptions:
Post by: Sloe Gin on Saturday 13 March 21 21:29 GMT (UK)
Likewise in reply 3 - "A tip IF you use an i pad to re-subscribe using this link, you may have to refresh the screen a couple of times for the 12 month offer to appear"

Yes, I saw that, but I use a laptop.  I don't have an ipad, so it's not confined to that device.
Title: Re: Ancestry subscriptions:
Post by: *Sandra* on Sunday 14 March 21 06:12 GMT (UK)


Its probably any or all devices - last Thursday I tried with a desktop after Iain posted his message and the good offer never came up for almost 2 hours. 

https://www.ancestry.co.uk/cs/offers/subscribe?dna=crossAct

Sandra

Title: Re: Ancestry subscriptions:
Post by: Greenvale on Sunday 14 March 21 07:19 GMT (UK)
Used this link 10 mins ago. !2 months subscription for £59.99.
Thank You
Title: Re: Ancestry subscriptions:
Post by: *Sandra* on Sunday 14 March 21 10:40 GMT (UK)
Used this link 10 mins ago. !2 months subscription for £59.99.
Thank You

Absolutely fantastic - thanks for letting every know, think you are one that's probably used the link for a couple of years now.  :)

Take Care
Stay Safe
Sandra
Title: Re: Ancestry subscriptions:
Post by: Iain... on Sunday 14 March 21 15:23 GMT (UK)

Its probably any or all devices - last Thursday I tried with a desktop after Iain posted his message and the good offer never came up for almost 2 hours. 

https://www.ancestry.co.uk/cs/offers/subscribe?dna=crossAct

Sandra

Sandra..., I don't want to be a pain in the neck, but when I click on your URL above, I get the following presentation.  On it, and as can be clearly seen, it says "6 Months for £69.99."
Please may I ask if you have the same presentation in the UK ? 

Is it my grey hair, or is it because I live in Belgium ? 

Kind Regards..., Iain. 






Title: Re: Ancestry subscriptions:
Post by: rosie99 on Sunday 14 March 21 15:29 GMT (UK)
Are you logged into your Ancestry account
Title: Re: Ancestry subscriptions:
Post by: *Sandra* on Sunday 14 March 21 15:37 GMT (UK)

Or as we keep saying Rosie - keep trying - I logged out of ancestry last Thursday to try the link (using a desktop) and it took 2 hours before that offer came up.

Sandra
Title: Re: Ancestry subscriptions:
Post by: Iain... on Sunday 14 March 21 15:47 GMT (UK)
Hi Rosie...   No..., my membership is terminated. (no access)
Title: Re: Ancestry subscriptions:
Post by: rosie99 on Sunday 14 March 21 15:50 GMT (UK)

Or as we keep saying Rosie - keep trying

I agree.  :).    Another poster was having problems the other day and when they logged into their Ancestry account it worked.   These glitches are caused by all sorts of things  ;D
Title: Re: Ancestry subscriptions:
Post by: Iain... on Sunday 14 March 21 15:55 GMT (UK)
This is gradually showing signs of theft. 
I believe I’ve been a member for over 15 years and they automatically debit my account.
15-01-15 = 140.47€
16-01-16 = 159.78€
17-01-17 = 139.25€
14-01-18 = 136.91€ (£117)

The cost price variations are probably due to the £/€/$ exchange. 
Not once have they EVER proposed a 50% reduction.  This is what I mean about automatic account debit.  Theft…, or economical with the truth. 
Title: Re: Ancestry subscriptions:
Post by: rosie99 on Sunday 14 March 21 15:57 GMT (UK)
It can't be theft you have allowed them to do it.
Title: Re: Ancestry subscriptions:
Post by: *Sandra* on Sunday 14 March 21 16:03 GMT (UK)
Its an old link Iain they never make you that offer, its just us cunning members have found it and used it and passed it on for years.  Hopefully no one rings up and draws attention to it, that would scupper it for everyone. We know its been mentioned on other genealogy sites.

Just keep trying the link Iain - we had someone who managed to get the offer in December thru ancestry.se (Sweden) - Another one got it thru ancestry.ca (Canada)

Another interesting fact which might be useful in the future - Usually if one ancestry site goes down, you can sign in to another and most often that works. So a subscription with one country works with all the others.

Sandra
Title: Re: Ancestry subscriptions:
Post by: rosie99 on Sunday 14 March 21 16:05 GMT (UK)
Hi Rosie...   No..., my membership is terminated. (no access)

You can still log in even though your membership is not current.  I have just tried it with my OH's account just to confirm it.
Title: Re: Ancestry subscriptions:
Post by: justmej on Sunday 14 March 21 17:06 GMT (UK)
I agree with Rosie.  When I renewed my membership, after quite a long break away, I still had to be logged in before it offered the 50% discount.

justmej

Title: Re: Ancestry subscriptions:
Post by: Sloe Gin on Sunday 14 March 21 18:51 GMT (UK)
No..., my membership is terminated. (no access)
Your subscription may be terminated, but your membership doesn't disappear with it.  That will still be set up ready for any time you might decide to subscribe again.   In the meantime you should still have limited access to the site.
Title: Re: Ancestry subscriptions:
Post by: groom on Sunday 14 March 21 19:19 GMT (UK)
This is gradually showing signs of theft. 
I believe I’ve been a member for over 15 years and they automatically debit my account.
15-01-15 = 140.47€
16-01-16 = 159.78€
17-01-17 = 139.25€
14-01-18 = 136.91€ (£117)

The cost price variations are probably due to the £/€/$ exchange. 
Not once have they EVER proposed a 50% reduction.  This is what I mean about automatic account debit.  Theft…, or economical with the truth.

How can it be theft - you have left automatic renewal turned on, so are giving them permission to take the money? They do send a reminder, so if you don't wish to renew, that is the time to cancel. It's only theft if you have cancelled, they have confirmed you've cancelled and then they take the money!
Title: Re: Ancestry subscriptions:
Post by: Iain... on Monday 15 March 21 15:30 GMT (UK)
Groom..  Theft no…, but economical with the truth, yes.   Proof being that some people receive 50% discounts.

Sandra, you and the others are a hive of information, and to top it all, kindness over and above the call of duty. 
As you say, I only hope the advice does not ruin it for the others.  As such, if Admin decides to eliminate this thread…, no problem. 

Once again, thanks everyone for your help.
Kind Regards…, Iain.   
Title: Re: Ancestry subscriptions:
Post by: *Sandra* on Monday 15 March 21 15:36 GMT (UK)

Its not clear if you are or are not still trying. 

Have you managed to get the link now and get a new subscription ?

Sandra
Title: Re: Ancestry subscriptions:
Post by: Iain... on Monday 15 March 21 18:30 GMT (UK)
Its not clear if you are or are not still trying. 
Have you managed to get the link now and get a new subscription ?
Sandra

Sandra…, thank you.
Despite my 73-year-old grey hair, I am a serial entrepreneur.  I am now looking at 16 boxes filled with 500 books about my Regiment The Scots Guards at Waterloo.   
Vol-2 is programmed for 2022 plus the recovery of 34 Waterloo Medals, following a dishonest Courts-Martial.  As this volume needs a genealogical background for many of my Waterloo Heroes, (an amazing story of religious drunkards) I’m obliged to maintain my contacts with Ancestry.
So…, to reply to your question; yes, (lol) I’ll soon be renewing my subscription. 

Ancestry also helps reduce my stress level.
Stay safe…  ;)       
Title: Re: Ancestry subscriptions:
Post by: Iain... on Friday 19 March 21 14:34 GMT (UK)
Its not clear if you are or are not still trying. 
Have you managed to get the link now and get a new subscription ?
Sandra

Sandra..., a hundred thank yous !  It works !  You were right !   ;)
Title: Re: Ancestry subscriptions:
Post by: *Sandra* on Friday 19 March 21 14:36 GMT (UK)


Delighted - Hallelujah  :)

Thanks for letting us know..

https://www.youtube.com/watch?v=ttEMYvpoR-k

Stay Safe
Sandra  :)
Title: Re: Ancestry subscriptions:
Post by: lullaby on Friday 26 March 21 15:50 GMT (UK)
Just successfully used the link - thanks for this thread.    Didn't work until I logged in to Ancestry as someone mentioned.
Title: Re: Ancestry subscriptions:
Post by: Tickettyboo on Friday 26 March 21 21:45 GMT (UK)
Just for info, though its probably been covered lots.

I have used this link for a few years now.

My tried and tested method is to cancel the auto renew a while before the subscription is due to expire.

Once the subscription has expired my account automatically becomes a 'guest' account (which is standard).
As such I can still log in with my email and password, see any tree I have up there, but though I can search I can't view any records.

At that stage I remain logged in, click on the link from this thread.

and get the offer, click on that and it takes me to page where my user name and account info is auto filled in, enter card details, click to pay and job's a good 'un for another year.

Boo