RootsChat.Com
General => The Common Room => Topic started by: AllanUK on Thursday 22 April 21 13:27 BST (UK)
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Have been using FindMyPast today and I am just about ready to throw PC out of the window. After every search and moving between pages of the search results, I continually get a pop up window (see image below) telling me 'We are updating our Terms and Conditions' -- doesn't matter what I do, it continues to pop up. Sent message to FindMyPast but haven't heard back yet.
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I'm more annoyed about what that message says!
"As of Wednesday 28 April 2021 we will be updating section 9 of our Terms and Conditions. We will no longer be adding an additional three days to Pro and World customer subscriptions following a Free Weekend or Free Access Period."
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I must be lucky so far, as I've not had it. Maybe I block pop ups :-\
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I never used to get the free days anyway but can understand you being annoyed about it groom.
They are certainly 'tidying' things up - no more Britain subs, we have been moved to Pro.
I am not having problems with the pop up though, I read it once and have not seen it since. I did think it was a good idea to draw my attention to it in this way as I did read it whereas if they had emailed me about a change I would probably have put it to one side without reading it and forgotten about it.
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I think that it's all to do with the 1921 census that FindMyPast will have next year.
They're sweetening us all up by saying that we can have Pro. access until our British subscription runs out and then they'll hit us with a much dearer subscription that a lot of us don't want or need so that they can rake more money in to help pay for the 1921 census.
I think I'll take a break when my subscription runs out. I don't like being pushed into a corner! :(
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I am not having problems with the pop up though, I read it once and have not seen it since.
Have looked at my settings for my web browser (EDGE) and it is set to block 'pop ups' from Find My Past -- doesn't stop them today!
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I have the same problem with Ancestry and their cookie permission pop-up. Apparently it's because I use an adblocker and won't disable it.
rayard.
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Just had a response from FindMyPast so called help desk -- followed their suggestion and guess what -- it didn't work.
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I think that it's all to do with the 1921 census that FindMyPast will have next year.
They're sweetening us all up by saying that we can have Pro. access until our British subscription runs out and then they'll hit us with a much dearer subscription that a lot of us don't want or need so that they can rake more money in to help pay for the 1921 census.
I think I'll take a break when my subscription runs out. I don't like being pushed into a corner! :(
I suspect that the 1921 census will not be part of any subscription to start with. The 1911 census and 1939 register were only initially available with credits.
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Yes Rosie, I suspect you're right, but they probably paid a small fortune to obtain the 1921 census and are using current subscribers to try to cover their costs. ::)
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Whoever got the contract would have had to pay out lots of money to get it done and they would no doubt have charged us to look at it. Initially if it is only available by purchasing credits it is not just subscribers paying for it.
We were able to continue that Britain sub for some years after they stopped people from having it as a new subscription, most companies would have made us change then so I am not complaining. FindMyPast are giving a further reduction on the Pro sub upon renewal for those of us transferring from the Britain sub. I consider that the approx 60 pence a day I will pay for these subscription sites is not excessive. It is certainly a lot more convenient (and cheaper if you include bus travel or parking charges) than going to the library where I could view them free of charge.
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Logged on to FindMyPast today and thankfully the irritation has disappeared! Searches back to normal.