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General => The Common Room => Topic started by: AllanUK on Wednesday 02 June 21 11:07 BST (UK)

Title: Find My Past
Post by: AllanUK on Wednesday 02 June 21 11:07 BST (UK)
Morning all,

Started using FindMyPast an hour or so ago with no problems. All of a sudden, error messages are now coming up when I start a fresh search, I get an indication of the number of results for the name but when I click on to attain a list of the findings I get the error messages. Anyone else having problems?
Title: Re: Find My Past
Post by: Crumblie on Wednesday 02 June 21 11:16 BST (UK)
I cannot even log in so I think that would be a yes.
Title: Re: Find My Past
Post by: rosie99 on Wednesday 02 June 21 11:20 BST (UK)
Just tried it and working OK for me.
Title: Re: Find My Past
Post by: BumbleB on Wednesday 02 June 21 11:23 BST (UK)
I tried twice and failed, then another two attempts and both succeeded.  All this in the last few minutes.

Title: Re: Find My Past
Post by: nanny jan on Wednesday 02 June 21 11:23 BST (UK)
Working fine for me.
Title: Re: Find My Past
Post by: AllanUK on Wednesday 02 June 21 11:35 BST (UK)
Successfully carried out a couple of searches in the last few minutes. Seems to have settled down.
Title: Re: Find My Past
Post by: rosie17 on Wednesday 02 June 21 11:50 BST (UK)
Working here also  :)
Title: Re: Find My Past
Post by: Gadget on Wednesday 02 June 21 12:35 BST (UK)
A while ago, it suddenly couldn't show me the 11 baptisms that a search had found. I tried a few times and had some odd messages. Then it sorted itself out  ;D
Title: Re: Find My Past
Post by: Nic. on Wednesday 02 June 21 12:55 BST (UK)
Only 1939 Register is not showing for me.
Title: Re: Find My Past
Post by: AllanUK on Wednesday 02 June 21 13:18 BST (UK)
I think that FindMyPast should hire some 'bug finders' to iron out the intermittent problems. It does get a subscriber a little 'tetchy' when you aren't getting what you pay for. Sometimes I hear my old boss shout his famous saying (in broad Scots as well) 'it ain't fit for purpose'.
Title: Re: Find My Past
Post by: Gadget on Wednesday 02 June 21 17:56 BST (UK)
Saying that, I was going between Ancestry and FindMyPast at the time and Ancestry was really slow to stop.

It definitely wasn't my connection.
Title: Re: Find My Past
Post by: AllanUK on Wednesday 02 June 21 18:20 BST (UK)
Saying that, I was going between Ancestry and FindMyPast at the time and Ancestry was really slow to stop.

It definitely wasn't my connection.

Have been using Ancestry a lot today without any problems.
Title: Re: Find My Past
Post by: Gadget on Wednesday 02 June 21 18:26 BST (UK)
I was doing a lot of updating to my tree and I've noticed that it can't handle those when they come thick and fast (links/pointer, etc or whatever they use in DBs these days!).  I use FindMyPast for the records and ancestry for storage.