RootsChat.Com
General => Technical Help => Family History Programs, Tree Organisation, Presentation => Topic started by: HarryW on Thursday 29 July 21 12:58 BST (UK)
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Is anyone else seeing a change in the way FTM is working?
When looking at an individual, If I click on the hints, I get a list of records as normal. If I then click on one of the GRO records (as opposed to a tree hint) - I randomly find that there is no preview and therefore no way of accessing the original record. The only solution I've found is to log into Ancestry with a browser.
It always worked fine and I've only noticed this for a couple of weeks.
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Is anyone else seeing a change in the way FTM is working?
When looking at an individual, If I click on the hints, I get a list of records as normal. If I then click on one of the GRO records (as opposed to a tree hint) - I randomly find that there is no preview and therefore no way of accessing the original record. The only solution I've found is to log into Ancestry with a browser.
It always worked fine and I've only noticed this for a couple of weeks.
Possibly the same underlying problem. I found for several days that the sync between FTM and Ancestry was amber. I also found many occasions using a browser that a link to an image would be unavailable but usually worked on refreshing the page.
I gave up on its internal browser very soon after getting FTM