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« on: Tuesday 06 December 22 07:31 GMT (UK) »
Even now-a-days mistakes can happen. Back in 2014 my father-in-law died age 95, he was cremated and we kept his ashes until his wife, also aged 95, died in 2019. Both ashes were to be interred together in a family grave in one of our local cemeteries. Arrangements were made with the local Council as the cemetery is Council owned.
The day of the interment arrived and we took the ashes to the cemetery. To my surprise when we arrived and went to the grave the hole for the ashes had been prepared on the grave next to our family grave. I pointed the mistake to the Council official who said it was the correct grave.
Now this is where family history comes in, which I am into. Many years ago when I was researching my wife's family history I had been in touch with the Council and obtained a grave map of the plot in the cemetery and even had the grave pointed out to me by a cemetery official and I took photo's of the position of the grave. There was even a small square stone with the grave number on.
To cut a long story short we took the ashes back home and I went to the Council Office to sort the problem out. The cemetery plans were produced and compared with the plan I had made previously. They said someone would be sent to recheck at the cemetery. The following day I received a profound apology from the Council as I had been correct, the small square stone had been moved when the grass was being mowed and wasn't actually on the grave.
A few days later a hole was prepared in the correct grave and the ashes were interred.
As a gesture of goodwill and our upset the Council returned the £430 cost of internment fee.
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