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« on: Sunday 29 October 23 13:29 GMT (UK) »
Thanks for everyone's input including the pm I received.
The issue my contact has is she can't see her own tree, even though we presume it must be attached to her profile somehow as it can be found in a public tree search. And it is a public tree. Once I'd found it through the search I was able to browse it as normal. I've sent a link to my contact (she didn't send me a link in the first place, what I received was a message from her about a shared ancestor). My contact shouldn't have to bookmark her tree from the link I sent, or search for it in member trees, in order to find it again.
I imagine that if her tree can be properly attached to her profile, it will no longer say "no trees".
Jane :-)