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The Common Room / Army Service records
« on: Sunday 10 April 22 08:50 BST (UK) »
I applied for the army service records of William Monteith 1904-1967 in March 2021 I have still not got the records 13 months on or an acknowledgement that my application and cheque have been received.In contrast I applied by email to New York Public Library Archives USA for some records they hold.,within five days I had received by email sixteen pages of the records I had applied for with not a single charge.Really MOD needs to ensure that this service is fit for purpose.