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The Common Room / Billed by English GRO - But no Confirmation Received
« on: Monday 09 September 24 21:57 BST (UK) »
On August 31st I ordered two certificates from the GRO for a total of 25 pounds.
Billed to credit card - got confirmation email from WorldPay credit card processor and amount appears on my credit card statement.
However, I never received a confirmation email from the GRO - this contains the "COL number"
Without a COL number I can't check the order online - more importantly, I can't even use the online problem reporting system.
Seems like a Catch 22.
Billed to credit card - got confirmation email from WorldPay credit card processor and amount appears on my credit card statement.
However, I never received a confirmation email from the GRO - this contains the "COL number"
Without a COL number I can't check the order online - more importantly, I can't even use the online problem reporting system.
Seems like a Catch 22.