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The Common Room / BMD certificates from General Register Office Southport
« on: Saturday 15 July 17 20:25 BST (UK) »
Has anyone else had a problem with the copies of BMD certificates being sent from Southport in flimsy envelopes? It is bad enough that they fold them in half, but the envelopes have no card in them to keep the certificate from being crushed. I have only sent for a couple, but the last one was crumpled in the post. It seems a poor do for £9.25. I complained and they sent a pre paid envelope for me to return it and send me another, but that might also be damaged as they refuse to use better envelopes. Plus all the extra bother of doing all this to and fro business. The GRO say it is to keep costs down, but I would gladly pay a bit extra to be sure I get a pristine certificate. Has anybody else had experience of this?