I don't think anyone can help, but I need to explode somewhere and rootschatters are good at listening (or rather reading). Having spent hours complaining about Talk Talk, the end of my contract has at last arrived. However, I thought about it and decided that I would continue with them as I could not face a change of email address. I received an email informing me that the cost of my package was to be increased. I was not amused and as I get very cross on the phone I used 'live chat' to complain (hoping for a reduction). After many minutes of typing I was eventually informed that Talk Talk have discontinued their broadband only service (from tomorrow!!). My email did not state this it just said that the cost of my package was to increase. The agent has logged my complaint and someone is to contact me. I have checked the available services in my area and no-one provides a broadband only service. I have line rental from BT. I only use a pay as you go mobile phone for emergencies, I do not watch much television and I only use my landline when I have to so I do not need a package. I use BT 1571 as an answer phone as I have a phobia of phones and only answer it if I am expecting a call. I rely on email for communication. I really feel up the creek without a paddle. If I had been told that my broadband only service was to be discontinued I would have had time to explore my options, rather than throw a panic as I am now.
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