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Seems to be back to normal today!

Hello, I'm wondering if anyone else is experiencing problems viewing their matches on MyHeritage?

For the last few days I've had two error messages popping up.  An "ordinary" error message - an error has occurred, please try later. And also - You have reached the maximum number of DNA Matches that can be viewed per day. You can continue viewing more DNA Matches tomorrow.

I keep trying "tomorrow" but the result is still the same. Sometimes the Matches show but when I click on "review match", I get the error message and am unable to see our Shared Matches, other times I can't even get that far.

This is happening across three devices. I've logged out, logged in again, deleted cookies, but it makes no difference.  I can't find an email address and there's no option on their contact form that really seems to cover this, but obviously if I can't solve this problem I'll have to pick one and hope it gets passed to the right department!

Would welcome any suggestions - and would like to know that I'm not the only one experiencing this.

TIA

Judith

Reply by return almost!

The name change wasn't done shortly after the birth but by the child himself when he was an adult. The clue, had I known it, was in the RCE No which included 2006, but as I'd never encountered this before it was all a bit of a mystery.

Hello, In the course of researching a family in Scotland in the '50s and '60s I've come across something I haven't encountered before where a birth cert shows two names. I'll put the details below. Because the name is very rare I'll just put initials for the surnames and change the first names of the child and parents.

It's quite a large family and I recognise all the children whose births are shown on ScotlandsPeople apart from the youngest one. I could find no trace of him anywhere other than this birth registration. So eventually I succumbed and ordered a copy of the certificate to see if he had the same parents as the other children and he did - up to point!

This shows the child's name as Henry M, but his parents are shown as Arthur G and Elizabeth G.  The informant who is shown as being present at the birth was the father and the child was registered three days after his birth in 1962.

You'll notice that the surname is different from that of his parents.  At the foot of the birth cert it says "formerly known as Henry G" i.e the same name as his parents together with an RCE number.

There was another child born a couple of years later in England and I'm pretty sure to a different father although she was registered with the G surname - and at some point the parents divorced.
Bearing this in mind it suggests to me that Henry was not the natural son of Arthur and so I can understand the "formerly known as" bit. It's the three days that I find a little strange.

My theory is that the child was registered very soon after his birth with the G surname but within 3 days of his birth the mother told her husband that the child wasn't actually his so he rushed off to the Registrar to change it.

I'd be interested to hear what other people think about this.

TIA

Judith

Thanks.

Could be a bit sensitive so I'd rather wait and see if anyone volunteers and I can send a private message.