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Technical Help / Re: Life Story on Ancestry
« on: Sunday 15 November 20 09:03 GMT (UK) »
Good news!
Ancestry have been very helpful and after I sent them some screenshots they requested, they've agreed to add Tiverton, Devon to their locations, which will solve the problem.
They can't add Devonshire because as an old name, it comes up less often than Devonshire, Bermuda so I can live with that as almost all records use Devon.
It just goes to show that if you know they can and should fix a problem, you should pursue it because once they can see you have a strong case for changing something, they'll do it.
Ancestry have been very helpful and after I sent them some screenshots they requested, they've agreed to add Tiverton, Devon to their locations, which will solve the problem.
They can't add Devonshire because as an old name, it comes up less often than Devonshire, Bermuda so I can live with that as almost all records use Devon.
It just goes to show that if you know they can and should fix a problem, you should pursue it because once they can see you have a strong case for changing something, they'll do it.