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The Common Room / Problem ordering Wills from Gov.UK ?
« on: Saturday 17 June 23 10:25 BST (UK) »
Anyone else had a problem recently when trying to pay for Wills ordered on Gov.UK website ? I have ordered many Wills from their website in past years without any problem. However the 'new' service they seem to have brings up an Error message when attempting to pay and place order. I have sent number of e-mails to the e-mail address they ask to be used for feed back, but I get a different person responding each time (it's probably run by AI anyway !) with misleading and contradictory messages, no help at all. I completed the application forms for 2 Wills and sent in post and tried finding out if they had been received but again, no helpful / useful response. Want to know if just me having problem and it might be virus protection software causing a problem when trying to pay.