Author Topic: Can't get into RootsChatterBox  (Read 6013 times)

Offline tallted

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Can't get into RootsChatterBox
« on: Tuesday 31 January 06 17:15 GMT (UK) »
Hello Trystan.,
I havent been on the site for a while and today I attempted to get on Chat, it went to the site but and reported done but all I get is a blank white page with a small box in the upper left corner with a small red x.
Do you know what could the problem be.
Tallted
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Offline RJ_Paton

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Re: Blocked Cookies
« Reply #1 on: Tuesday 31 January 06 18:21 GMT (UK) »
tallted ... if you have an advert blocker running this will give this same effect you may need to either turn it off or give the chat program a pass through the blocker

Offline Berlin-Bob

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Re: Blocked Cookies
« Reply #2 on: Tuesday 31 January 06 18:32 GMT (UK) »
Hi Tallted,

Welcome back  :)

Another possibility, is that the RootsChat cookie has changed.

Logout of RootsChat, delete all cookies, close your browser, and then try from the beginning.

Make sure you know all your passwords, if you have any sites you don't normally log out off.

Bob
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Offline trystan

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Re: Can't get into RootsChatterBox
« Reply #3 on: Friday 03 February 06 20:51 GMT (UK) »
Tallted,

The good bit is that you are getting as far as the white screen (yes!)  ;)

It is unfortunatley not a cookie problem that is preventing access to the RootsChatterBox, it is likely that you need to upgrade "Macromedia Flash"  ( from www.macromedia.com ) or you may have a slow (or busy!) computer or slow internet connection. Also when the room is particularly busy, it can be a struggle for faster computers to get in sometimes too.

If you close down programs and any open that you are not using, then it may just help.
Trystan
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Offline Lesanne

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Re: Can't get into RootsChatterBox
« Reply #4 on: Sunday 06 August 06 18:39 BST (UK) »
  :-\  Is busy more than 6 people?? I get put in the fridge if there is.
 I was just in the middle of searching and now in the fridge...   ;D
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Offline Twiglets

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Re: Can't get into RootsChatterBox
« Reply #5 on: Tuesday 20 November 07 03:25 GMT (UK) »
I have been banned, and can't figure out the reason why, i don't recall doing anything wrong, but i only happened to turn my back for a few minutes to find something, to then come back and find i have been permanently kicked out...
White - Wiltshire
Heller - Germany
Murphy - Manchester
Martin - Westminister
Saunders - Surrey

Lee      - Northumberland
Hedley   - Northumberland
Campbell - Scotland
Young    - Scotland

Biggs    - Somerset
Crocker - Devon
Pannell - Sussex
Eustace- Cornwall
Freethy - Cornwall

Garlick        - Cheshire
Broadbent  - Cheshire   
Pemberton - Liverpool
Martindale - Liverpool/Lancs/
Airey          - Westmorland/Cumbria
Usher        - Cumberland

Offline Sisterjane

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Re: Can't get into RootsChatterBox
« Reply #6 on: Tuesday 20 November 07 12:40 GMT (UK) »
Hi Twiglet

As new are new to Rootschat perhaps you should contact one of the moderators who could explain the reasons to you if you feel you have done nothing wrong.

It could just have been really busy as it does get manic in there sometimes !!!!

Jane
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Offline Pels.

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Re: Can't get into RootsChatterBox
« Reply #7 on: Tuesday 20 November 07 12:44 GMT (UK) »




I wonder if Twiglet tries again Jane - it does sound quite harsh, especially as there doesn't seem to be a problem posting on the general boards?  :-\
.


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Offline Twiglets

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Re: Can't get into RootsChatterBox
« Reply #8 on: Tuesday 20 November 07 12:57 GMT (UK) »
I'm fine with posting on the message boards, there's nothing wrong here, it's the chat room is only where i'm having a problem at.
White - Wiltshire
Heller - Germany
Murphy - Manchester
Martin - Westminister
Saunders - Surrey

Lee      - Northumberland
Hedley   - Northumberland
Campbell - Scotland
Young    - Scotland

Biggs    - Somerset
Crocker - Devon
Pannell - Sussex
Eustace- Cornwall
Freethy - Cornwall

Garlick        - Cheshire
Broadbent  - Cheshire   
Pemberton - Liverpool
Martindale - Liverpool/Lancs/
Airey          - Westmorland/Cumbria
Usher        - Cumberland