sons computer problem

[hepburn]

HI Downside ,my son was complaining a couple of weeks a go that it was slowing down,and last week it started with this problem

[Necromancer]

GCAR - please ask if he has enabled Windows 'Auto Updates'

[downside]

Hi

Can somebody please do a search for this file:

Start->Search->For Files or Folders and enter ccApps* as the search criteria and tell me where this file or these files are located.

I have Word and Outlook and cannot locate this file.

I vaguely remember this name, is it something to do with Packard Bell?

downside

[hepburn]

ScRoppers, I am going down my sons house armed with suggestions off you all,when he gets in from work,I will tell him about the enabling of windows up dates,that is if he has'nt already,in the meantime I will follow instructions,Iv'e been given,and then let you know how I've got on ...thanks you have been a great help.Geraldine.

[downside]

Hi gcar

It looks like a major interrogation session with your son is in order.  

Did he download something like a game from the internet a couple of weeks ago?

I would advise that you open Task manager immediately after you start Windows and keep it open until you shutdown so that you can monitor the processes that are running just for a day or so until you can identify what is happening on your PC.

downside

[Necromancer]

C:\Program Files\Common Files\Symantec Shared


NORTON !

[downside]

Hi ScRoppers

I've got Norton + Word + Outlook.

But I do not have ccApps.

Mysterious.

downside

[Necromancer]

no s - CCAPP

[downside]

Hi gcar

You can find out whether you have automatic Windows updates turned on by going to:

Start->Settings->Control Panel and click on the Security icon.

You will soon be an expert!

downside