Author Topic: Ancestry & IGI under maintenance  (Read 7012 times)

Offline Jan_down_south

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Re: Freebmd-not working?
« Reply #27 on: Monday 18 October 04 10:51 BST (UK) »
I actually emailed Free BMD re the problem on Saturday and received this reply this morning:

On Sat, 16 Oct 2004 13:22:47 EDT, you wrote:

Hi
 
Q: I've been encountering problems using the search facility all day today, Saturday 16th October 2004. A page appears with the message "service not
available" as opposed to the more usual "server busy".

A: This was due to a database server problem.

Q: Any idea when this is likely to clear?

A: The problem was cleared within 30 seconds of us checking the server yesterday morning.

Unfortunately, FreeBMD doesn't have 24/7 support, and problems cannot be cleared instantly, particularly at weekends.

We would ask all our users to be patient if a problem occurs. We will fix it as soon as humanly possible, and e-mails reporting it as a problem won't result in us being able to fix it any sooner.

--
Dave Mayall
Halifax -  Pratt, Lord, Blagbrough (Blakebrough), Naylor, Atkinson, Southwood, Cockroft, Hoyle, Dry, Denton, Barker and McDermott
Bradford/Clayton - Jagger
Bradford - Denton
Southowram - Pratt, Jagger
Hartshead/Clifton - Pratt
Sowerby - Siddall
Pershore Worcs - Clarke, Checketts
Lord, Ontario, Canada

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Offline English Jen

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Re: Freebmd-not working?
« Reply #28 on: Monday 18 October 04 13:57 BST (UK) »
Personally I think the "view images" option is what is slowing the whole site down in the first place.
Letley, Kent/Anywhere ... Attempting a One Name Study.
Dunn, Yorkshire/Kent,
Garrett, Kent
Petyt, Yorkshre/Kent
Sheehan, Ireland/Kent
Summersett, Kent
Webb, Kent

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Offline sylvia 57

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Re: Freebmd-not working?
« Reply #29 on: Monday 18 October 04 21:40 BST (UK) »
hi bryant have tried what you said but afraid it doesnt work on my computer perhaps i have the wrong software as i still have windows 98 and a dial up network

Offline Shanko

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Anyone else having probs with LDS website?
« Reply #30 on: Sunday 24 October 04 14:31 BST (UK) »
is it me or is anyone else having probs using the LDS website?
Finally found ahuge lead and go to the family search and bang! its not working  >:(

isnt it always the way!




Offline JillJ

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Re: Anyone else having probs with LDS website?
« Reply #31 on: Sunday 24 October 04 14:33 BST (UK) »
I keep getting "search not available due to maintenance" but find if I click again I often get where I want to be!

Jill
Jowett & Broadbent in Leeds.
Perry, Hartshorn/e & Wilkes in Birmingham & Dudley. Walker and Dabill in Sheffield & Notts.
Farrar in Darlington & Leeds.
Kidd & Taylor in Hartlepool & Teesside
Census information is crown copyright from www.nationalarchives.gov.uk

Offline Shanko

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Re: Anyone else having probs with LDS website?
« Reply #32 on: Sunday 24 October 04 14:43 BST (UK) »
I got that before but now I get internal error messages :(
It wont let me search any catagory, IGI, Census, Ped file etc etc


Offline Jane Masri

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Re: Anyone else having probs with LDS website?
« Reply #33 on: Sunday 24 October 04 15:07 BST (UK) »
Same here...internal message thingy once I fill in the IGI search form & press 'search'.  'Spose, just be patient >:(
Jane
Census information is Crown Copyright, from www.nationalarchives.gov.uk

Researching BRABY/BRAVERY in SURREY and SUSSEX

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Offline Shanko

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Re: Anyone else having probs with LDS website?
« Reply #34 on: Sunday 24 October 04 15:20 BST (UK) »
S'pose Ive waited this long for this lead so may as well wait a tads longer

I'll go and pace the room again I think :)


Offline Boongie Pam

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Re: Anyone else having probs with LDS website?
« Reply #35 on: Sunday 24 October 04 16:03 BST (UK) »
I've been getting these errors more and more often. Possibly a result of traffic increasing on their databases? 

Normally I go back and research once or twice and get what I want, well at least the results anyway.

All the best,
Pam
 ;D
UK Census info. Crown Copyright, from www.nationalarchives.gov.uk
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Midlothian: Linn/d, Aitken, Martin
North Wales: Robins(on), Hughes, Parry, Jones
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