Author Topic: Virus.  (Read 957 times)

Offline dudjac

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Virus.
« on: Friday 15 June 07 11:41 BST (UK) »
Hi.  I have windows XP and of late my computer keeps telling me I have a trojan virus and that it cannot delete it.  I have quarantined it several times but it keep coming back.  I understand that I can use a clean-up disc but have no floppy disc drive.   How can I get rid of this trojan?    (Bit of an idiot when it comes to computers, so laymans language appreciated.)   Dud.
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Offline GeoffP

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Re: Virus.
« Reply #1 on: Friday 15 June 07 11:47 BST (UK) »

Hi Dud,

Have a look at www.secuser.com and you should find a page for disinfection.

                                                     Regards
                                                                  Geoff
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Offline dudjac

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Re: Virus.
« Reply #2 on: Friday 15 June 07 11:49 BST (UK) »
Hi Geoff.    Will have a look. Thanks for your help.  Dud.
Jacobs- Dorset
Parsons- Wiltshire.
Masons- Farnham Surrey
Johns-  Soho London

Offline dudjac

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Re: Virus.
« Reply #3 on: Friday 15 June 07 12:10 BST (UK) »
Hi again Geoff.  secuser.com is in French. Cant speak the language. Is there an English version.  Dud.
Jacobs- Dorset
Parsons- Wiltshire.
Masons- Farnham Surrey
Johns-  Soho London


Offline GeoffP

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Re: Virus.
« Reply #4 on: Friday 15 June 07 12:40 BST (UK) »
Oops I had forgotten that. Just Google Virus removal and you will find that most anti virus companies offer freedownloads for virus removal. For example

www.kaspersky.com/removaltools
                                    Good luck
                                         Geoff
Any census information included in this post is Crown Copyright, from www.nationalarchives.gov.uk

   Peirce/Pierce/Pearce: Hungerford,Berks/Burbage Wilts.              
   Moxham: Monkton Farleigh, Wilts
   Sexton:Cork,Ireland, New York

Offline Zeb

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Re: Virus.
« Reply #5 on: Friday 15 June 07 14:00 BST (UK) »
Try this link:

http://housecall.trendmicro.com/

It's completely free and will scan your entire machine and attempt to fix the problem.
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Offline downside

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Re: Virus.
« Reply #6 on: Friday 15 June 07 14:35 BST (UK) »
A virus and a trojan are not necessarily the same thing although a blended threat could contain both.  A trojan is a fake program that hitches a piggyback ride when you download something like a free screensaver or some other free software.  Usually, you have to press a button marked ACCEPT before the download actually begins and if you do you are agreeing to this trojan to be installed on your PC.

You cannot uninstall it easily and anti-virus software cannot get rid of it because it is a live process.  Usually you will have to reboot your PC in safe mode and try and remove the main executable file e.g. virusbuster.exe before trying to get rid of the rest of the program.

You may need to download several programs to remove every trace of the program.  The most difficult part is trying to remove all the registry entries.  The easy part is getting rid of the executable file and removing the startup entry.
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Offline 1000xlch

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Re: Virus.
« Reply #7 on: Sunday 17 June 07 20:15 BST (UK) »
If your XP is set to make a backup every so often you could "rollback the system" to before the infection if you can remember when you got it.  Having rolled back you then flush the restore point and start again from hopefully your safe and clean computer.

Cheers

John
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Offline dudjac

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Re: Virus.
« Reply #8 on: Monday 18 June 07 11:45 BST (UK) »
Thanks everyone for your help.......Still trying to get rid of it.  Dud.
Jacobs- Dorset
Parsons- Wiltshire.
Masons- Farnham Surrey
Johns-  Soho London