Author Topic: Help! Either Rootschat is crazy or I am  (Read 4703 times)

Offline lil growler

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Re: Help! Either Rootschat is crazy or I am
« Reply #9 on: Tuesday 04 March 08 07:58 GMT (UK) »
Hi there

I just did the cookie test,  mine are accepted, I have a similar problem every time I enter rootschat, I'm a guest, it's been ongoing for a month now. I have to login in each time, funny though as when I click on login my user name and password are already entered, I just have to hit login, again.
It doesn't make sense,  ??? the site remembers my login details when I go to login but  it should know who I am when I first enter rootschat.

Any ideas?

lil growler
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Offline Falkyrn

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Re: Help! Either Rootschat is crazy or I am
« Reply #10 on: Tuesday 04 March 08 09:38 GMT (UK) »
Quote
the site remembers my login details when I go to login but  it should know who I am when I first enter rootschat.

The site does not remember who you are to log in, that is down to information stored on your own computer. (another reason why you should be careful when using computers in the likes of Internet cafes etc)

If you are using Internet Explorer try bypassing the cookie settings by
1. right click on the E symbol and select internet options
(or with IE running select Tools on the menu and then Internet options)
2. select privacy
3. click on sites
4 enter www.rootschat.com and then click allow
5. close IE if its running and then re open it and access the site.
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Offline lil growler

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Re: Help! Either Rootschat is crazy or I am
« Reply #11 on: Tuesday 04 March 08 09:55 GMT (UK) »
Thanks for the clarification.

I'm using Mozilla Firefox . I checked and my browser is  accepting cookies from rootschat.  rootschat.com   rootschatcom and  rootschat.com   PHPSESSID     maybe it will come right over time.


Regards

 lil
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Offline Falkyrn

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Re: Help! Either Rootschat is crazy or I am
« Reply #12 on: Tuesday 04 March 08 10:53 GMT (UK) »
Thanks for the clarification.

I'm using Mozilla Firefox . I checked and my browser is  accepting cookies from rootschat.  rootschat.com   rootschatcom and  rootschat.com   PHPSESSID     maybe it will come right over time.


Regards

 lil


the number of cookies there might be the problem ..... my own version of firefox 2 shows only one cookie from Rootschat ..... Rootschat.com
Firefox 3 which I am trialling shows two, Rootschat.com and Rootschat Sessid ..... if you know your username and password it may be worth trying to delete all of the cookies , restarting firefox and then log in again to create a new single entry cookie.
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Offline lil growler

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Re: Help! Either Rootschat is crazy or I am
« Reply #13 on: Tuesday 04 March 08 10:58 GMT (UK) »
Ok Falkyrn

I'll give that a go.

Thank you

lil
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Offline 'Tricia

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Re: Help! Either Rootschat is crazy or I am
« Reply #14 on: Sunday 23 March 08 02:05 GMT (UK) »
Hi, Sarah

Sorry didn't reply earlier - haven't been doing much since I posted this so wasn't sure if it was still happening.

Anyway it is still happening. I only have 1 cookie for Rootschat and your little tester link tells me that this is being accepted ok.

Very frustrating

Tricia :'(
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Offline Jamaine

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Re: Help! Either Rootschat is crazy or I am
« Reply #15 on: Sunday 23 March 08 08:53 GMT (UK) »
Hi there

...funny though as when I click on login my user name and password are already entered, I just have to hit login, again.
It doesn't make sense,  ??? the site remembers my login details when I go to login but  it should know who I am when I first enter rootschat.


I would suspect that it is Firefox that is remembering these details rather than the Rootschat server.

Try looking under Tools, Options, Security, Show Passwords and then Show passwords again. Look for rootschat.com and it should be there.
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Offline lil growler

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Re: Help! Either Rootschat is crazy or I am
« Reply #16 on: Sunday 30 March 08 10:58 BST (UK) »
Hi Victor

Thanks for the directions to my passwords. I normally don't have my passwords saved or remembered for sites. I've now taken them off.

Regards

lil
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