Author Topic: ancestry log in  (Read 1880 times)

Offline cathaldus

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Re: ancestry log in
« Reply #9 on: Tuesday 23 June 09 20:33 BST (UK) »
Similar problem about two weeks ago.  I reported the prob. by email and they sent me my old screen name and a new passport!!
Since then everything seems OK!

Bill

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Offline les_looking

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Re: ancestry log in
« Reply #10 on: Tuesday 23 June 09 20:52 BST (UK) »
looks like they reset the system
as had to login, luckily i keep all my passwords written down and under the dogs basket :P

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Offline newby dee

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Re: ancestry log in
« Reply #11 on: Tuesday 23 June 09 21:18 BST (UK) »
happy, happy, happy,happy
all up and working again
dee
PUTTNAM..london..olney..
POWELL...treorchy
WALL...bath
STAPLES...weston-super-mare..bleadon...
PEPPIATT...llondon
TULLETT (hannah) born cork ireland... 1891 census living london
WILLIAMS....rhyl wales

Online CaroleW

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Re: ancestry log in
« Reply #12 on: Tuesday 23 June 09 21:49 BST (UK) »
Hi

Do you all logout of Ancestry each time you have finished?

I stay permanently logged in so never have any problems - same with Rootschat

The only time I have to login to either is if I do a clearout and delete all stored passwords 
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Offline stonechat

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Re: ancestry log in
« Reply #13 on: Tuesday 23 June 09 22:12 BST (UK) »
I never log out =- though I had to log out and in again to be enabled to access some records I ca access as I transcribe records for the World Archive project

Bob
Douglas, Varnden, Joy(i)ce Surrey, Clarke Northants/Hunts, Pullen Worcs/Herefords, Holmes Birmingham/USA/Canada/Australia, Jackson Cheshire/Yorkshire, Lomas Cheshire, Lee Yorkshire, Cocks Lancashire, Leah Cheshire, Cook Yorkshire, Catlow Lancashire
See my website http://www.cotswan.com

Offline les_looking

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Re: ancestry log in
« Reply #14 on: Tuesday 23 June 09 22:15 BST (UK) »
Hi

Do you all logout of Ancestry each time you have finished?

I stay permanently logged in so never have any problems - same with Rootschat

The only time I have to login to either is if I do a clearout and delete all stored passwords 

never have logged out, but today it asked to login, so as so many have had to do it,
assume its their end

Offline Pels.

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Re: ancestry log in
« Reply #15 on: Tuesday 23 June 09 22:31 BST (UK) »




The problem seems to have resolved it self quite quickly .. it wasn't anything to do with logging out .. for some unknown reason it logged me out, when I tried to log back in .. the page refreshed, but straight back to the log in page again.

As les_looking has said, it must have been a temporary blip at their end .. no matter, it was soon resolved .. !  :)
.


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Offline bikermickau

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Re: ancestry log in
« Reply #16 on: Tuesday 23 June 09 22:34 BST (UK) »
It didn't effect everyone. I had no problems and was using Ancestry at the time
Jeffs - Northamptonshire to Leicestershire to Queensland, Australia
Lewis - Wales to Gloucestershire to NSW & Queensland, Australia
Iddols & Baylis - Gloucestershire
Mary Jones, daughter of James Jones and Eliza - born abt 1864 Staffordshire, died 1948 Queensland, Australia
Dorans - Ireland to Scotland to Queensland, Australia
Ralph - Ireland to Scotland to Queensland, Australia
Reedy - Ireland to NSW & Queensland, Australia
Bradbury (False name?) - Oxfordshire to Queensland, Australia