Author Topic: Unable to acess Help/Surnames/Library/Shop COMPLETED  (Read 6884 times)

Offline Redroger

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Re: Unable to acess Help/Surnames/Library/Shop
« Reply #18 on: Thursday 19 November 09 17:51 GMT (UK) »
Yes, Windows 7 does look good, but in view of this and a few other problems that I am aware of (not on Rootschat) I shall wait now and let things settle down somewhat before I take the plunge. It's quite a leap from XP, but then, not as far as the one I made from W98 to XP!
Ayres Brignell Cornwell Harvey Shipp Stimpson Stubbings (all Cambs) Baumber Baxter Burton Ethards Proctor Stanton (all Lincs) Luffman (all counties)

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Offline HarryW

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Re: Unable to acess Help/Surnames/Library/Shop
« Reply #19 on: Thursday 19 November 09 18:08 GMT (UK) »
Those options all open a new window rather than navigate to a new page. I wonder whether it is something like needing to allow popups. Do you see a yellow bar with a message appear when you try to access Help/Library/Shop ?


Harry
Census Information is Crown Copyright, from www.nationalarchives.gov.uk

My Interests:

Berkshire: Amor, Beard, Creed, Gale, Noakes, Pearmain, Spencer, White, Willis
Cornwall / Devon: Arscott, Coram, Cundy, Eastlake, Minedue, Reeve
Essex: Ager, Garrad, Linsell, Pearmain
Hampshire: Noakes
Norfolk: Fox, Spencer, Wilkins
Northumberland: Ager, Bell, Cundy, Gair, Robinson
Oxfordshire: Allmond, Beard, Burton, Cobb, Creed, Hilsdon, Nichols, Shurville
Wiltshire: Amor
Yorkshire: Bell, Fox

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Offline nanny jan

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Re: Unable to acess Help/Surnames/Library/Shop
« Reply #20 on: Thursday 19 November 09 18:38 GMT (UK) »
Harry,

Nothing at all happens when I try to access.............not even a "click" !

Hope to speak to the supplier tomorrow.


Nanny Jan
Howard , Viney , Kingsman, Pain/e, Rainer/ Rayner, Barham, George, Wakeling (Catherine), Vicary (Frederick)   all LDN area/suburbs  Ottley/ MDX,
Henman/ KNT   Gandy/LDN before 1830  Burgess/LDN
Barham/SFK   Rainer/CAN (Toronto) Gillians/CAN  Sturgeon/CAN (Vancouver)
Bailey/LDN Page/KNT   Paling/WA (var)



All census look-ups are crown copyright from www.nationalarchives.gov.uk

Offline celia

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Re: Unable to acess Help/Surnames/Library/Shop
« Reply #21 on: Thursday 19 November 09 21:52 GMT (UK) »
Surname interest has now gone off duty just tried to check my surnames.

Could not connect to database !
RootsChat CONNECT_ERROR2
Celia 1941-2010
~~~~~~~~~~~~


Rake Lane Burials

M.I.Merchant Marina's Rake Lane

FLORENCE JONES MARRIED JOHN GIBBON HIGNETT IN 1885

Offline aghadowey

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Re: Unable to acess Help/Surnames/Library/Shop
« Reply #22 on: Thursday 19 November 09 21:56 GMT (UK) »
Just tried SIT and it's working for me.
Away sorting out DNA matches... I may be gone for some time many years!

Offline Berlin-Bob

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Re: Unable to acess Help/Surnames/Library/Shop
« Reply #23 on: Thursday 19 November 09 21:59 GMT (UK) »
Quote
Could not connect to database !
RootsChat CONNECT_ERROR2

that comes up now and again, but when I click again, it's OK :)
Any UK Census Data included in this post is Crown Copyright (see: www.nationalarchives.gov.uk)

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Offline trystan

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Re: Unable to acess Help/Surnames/Library/Shop
« Reply #24 on: Saturday 21 November 09 09:12 GMT (UK) »
I have just clicked on 'Help' and it ain't there so it isn't your fault.

I've fixed the help button now, so hopefully that will work :)

Trystan
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Offline nanny jan

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Re: Unable to acess Help/Surnames/Library/Shop
« Reply #25 on: Saturday 21 November 09 11:23 GMT (UK) »
Thanks Trystan but still not working for me;  will be speaking to the supplier today.


Nanny Jan
Howard , Viney , Kingsman, Pain/e, Rainer/ Rayner, Barham, George, Wakeling (Catherine), Vicary (Frederick)   all LDN area/suburbs  Ottley/ MDX,
Henman/ KNT   Gandy/LDN before 1830  Burgess/LDN
Barham/SFK   Rainer/CAN (Toronto) Gillians/CAN  Sturgeon/CAN (Vancouver)
Bailey/LDN Page/KNT   Paling/WA (var)



All census look-ups are crown copyright from www.nationalarchives.gov.uk

Offline trystan

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Re: Unable to acess Help/Surnames/Library/Shop
« Reply #26 on: Saturday 21 November 09 14:55 GMT (UK) »
If you hover the mouse pointer over the help button, what do you see as the address in the bottom-left of your internet browser?
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