Author Topic: Unable to acess Help/Surnames/Library/Shop COMPLETED  (Read 6883 times)

Offline nanny jan

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Re: Unable to acess Help/Surnames/Library/Shop
« Reply #9 on: Wednesday 18 November 09 10:15 GMT (UK) »
Hi,

 
Internet Explorer; same as on old laptop.  I've got the whole family on the case at the moment!  ;)

Thanks for the suggestion, will pass it on.


Nanny Jan
Howard , Viney , Kingsman, Pain/e, Rainer/ Rayner, Barham, George, Wakeling (Catherine), Vicary (Frederick)   all LDN area/suburbs  Ottley/ MDX,
Henman/ KNT   Gandy/LDN before 1830  Burgess/LDN
Barham/SFK   Rainer/CAN (Toronto) Gillians/CAN  Sturgeon/CAN (Vancouver)
Bailey/LDN Page/KNT   Paling/WA (var)



All census look-ups are crown copyright from www.nationalarchives.gov.uk

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Offline Redroger

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Re: Unable to acess Help/Surnames/Library/Shop
« Reply #10 on: Wednesday 18 November 09 16:48 GMT (UK) »
I wonder whether this is to do with the changes introduced on Roots chat last week? When did you get the new computer?
Ayres Brignell Cornwell Harvey Shipp Stimpson Stubbings (all Cambs) Baumber Baxter Burton Ethards Proctor Stanton (all Lincs) Luffman (all counties)

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Offline falcybe

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Re: Unable to acess Help/Surnames/Library/Shop
« Reply #11 on: Wednesday 18 November 09 18:47 GMT (UK) »
I have just clicked on 'Help' and it ain't there so it isn't your fault. Surnames, Library and Shop are all working so give them another go and tell us exactly what happens when you do that.

Cheers, falcybe
I'm going to send this message to Trystan, I hope that is correct for this board.
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Offline Redroger

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Re: Unable to acess Help/Surnames/Library/Shop
« Reply #12 on: Wednesday 18 November 09 18:52 GMT (UK) »
Just tried them all, with the obvious exception of "logout" All working OK for me. Using IE7
Ayres Brignell Cornwell Harvey Shipp Stimpson Stubbings (all Cambs) Baumber Baxter Burton Ethards Proctor Stanton (all Lincs) Luffman (all counties)

Offline falcybe

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Re: Unable to acess Help/Surnames/Library/Shop
« Reply #13 on: Wednesday 18 November 09 19:05 GMT (UK) »
I can get in from the front page of RootsChat but this is what I get when clicking on Help from within "technical help":
As you see, the path is wrong.
Hayden Cowan Weir Jowett Barclay Howard Gooch Joiner Rayner Ash Travers Coltman Samuel Falconer Lacey Croton Clarke Robinson Alden Burroughs
Ford Lusty Jones Wice Wise Scorey Rayner Harding Bacon Chambers and lots more
Click on the little house on the left to go to our site

Offline nanny jan

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Re: Unable to acess Help/Surnames/Library/Shop
« Reply #14 on: Wednesday 18 November 09 19:24 GMT (UK) »
Hi all,

I got the laptop last week, brand new with Windows 7.   When I try to acess the buttons listed.........nothing......no click.

At least I can access Rootschat  ;D

Thanks for trying to help this old granny  :-*


Nanny Jan
Howard , Viney , Kingsman, Pain/e, Rainer/ Rayner, Barham, George, Wakeling (Catherine), Vicary (Frederick)   all LDN area/suburbs  Ottley/ MDX,
Henman/ KNT   Gandy/LDN before 1830  Burgess/LDN
Barham/SFK   Rainer/CAN (Toronto) Gillians/CAN  Sturgeon/CAN (Vancouver)
Bailey/LDN Page/KNT   Paling/WA (var)



All census look-ups are crown copyright from www.nationalarchives.gov.uk

Offline Redroger

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Re: Unable to acess Help/Surnames/Library/Shop
« Reply #15 on: Wednesday 18 November 09 20:15 GMT (UK) »
Think I should go back to the supplier with new computer, something may need a tweek. You have just postponed my transfer to W7!
Ayres Brignell Cornwell Harvey Shipp Stimpson Stubbings (all Cambs) Baumber Baxter Burton Ethards Proctor Stanton (all Lincs) Luffman (all counties)

Offline nanny jan

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Re: Unable to acess Help/Surnames/Library/Shop
« Reply #16 on: Wednesday 18 November 09 22:20 GMT (UK) »

Hi Redroger,

I'm beginning to think along those lines.  Son advised Windows 7  ::)



Nanny Jan
Howard , Viney , Kingsman, Pain/e, Rainer/ Rayner, Barham, George, Wakeling (Catherine), Vicary (Frederick)   all LDN area/suburbs  Ottley/ MDX,
Henman/ KNT   Gandy/LDN before 1830  Burgess/LDN
Barham/SFK   Rainer/CAN (Toronto) Gillians/CAN  Sturgeon/CAN (Vancouver)
Bailey/LDN Page/KNT   Paling/WA (var)



All census look-ups are crown copyright from www.nationalarchives.gov.uk

Offline celia

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Re: Unable to acess Help/Surnames/Library/Shop
« Reply #17 on: Wednesday 18 November 09 22:52 GMT (UK) »
How it should be
Celia 1941-2010
~~~~~~~~~~~~


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