Pages: [1]

Author Topic: Help please - email and password  (Read 1615 times)

Offline Adrianne

  • RootsChat Member
  • ***
  • Posts: 221
    • View Profile
Help please - email and password
« on: Monday 30 January 12 08:04 GMT (UK) »
Hi,

I hope someone can help me. About 18 months ago I thought I had updated my email and password. Recently, I've noticed I don't get any email notifications and when I looked at my settings, my old email was still there. Maybe I forgot to hit change/update??? But anyway, when I  tried to update it just now, it won't accept either my old or my new password. I'd really like to keep my account. Is it possible to fix?

Regards
Adrianne
Australia- Morris Hicks
Lancashire- Chalmers Lingard Hawkesworth Callan
Kent- Godden Wildish
Cornwall- Hicks
Devon- Baker
Lanarkshire- Allan Finlayson Hamilton Hendry Ingram Reid Scott Semple Stark Thomson Watson Wilson
Renfrewshire- Dryburn Harley Nisbet Pratt Dunlop
Dumfriesshire- Henderson Wright
Argyll- Campbell McLean
Caithness- Cameron
Angus- Tasker
Ayrshire- Torrance Wallace Kennedy
Perthshire- Hendry Duncan McIntosh Chalmers
Ireland- Dunlop Harley Edgar McCallum Bond Entwistle

Offline Ringrose

  • RootsChat Aristocrat
  • ******
  • Posts: 1,860
    • View Profile
Re: Help please - email and password
« Reply #1 on: Monday 30 January 12 08:13 GMT (UK) »
I've just changed my email.Go to Profile on top line .Then click on membership related settings where you will be able to see your email and change it if you need to.
Ringrose
Mann Ringrose Prior( West London)Prior (Halstead Colchester and Sudbury)Ringrose (Northants) Clark(sussex  Bath)Light(Shropshire West London)Barber(Northants)Gaudern (Northants)Piper(Suffolk)Carter (Essex)Nightingale,Stiles,Dunk,Hedgecock(Kent)Mann(south Devon )Le Cronier,Le Quesne,Poingdestre,Esnouf,Le Guyt,Anley.Le Carteret(Jersey)Clark(Bath,Batcombe,and Nyland )
er(essex)Nightingale(kent Sussex)Sutton (sussex)

Offline Adrianne

  • RootsChat Member
  • ***
  • Posts: 221
    • View Profile
Re: Help please - email and password
« Reply #2 on: Monday 30 January 12 08:25 GMT (UK) »
Hi Ringrose,

Thanks for your reply. Yes, I've tried to change it there but you need your password to update and it won't accept mine  :( I don't know why

Adrianne

Australia- Morris Hicks
Lancashire- Chalmers Lingard Hawkesworth Callan
Kent- Godden Wildish
Cornwall- Hicks
Devon- Baker
Lanarkshire- Allan Finlayson Hamilton Hendry Ingram Reid Scott Semple Stark Thomson Watson Wilson
Renfrewshire- Dryburn Harley Nisbet Pratt Dunlop
Dumfriesshire- Henderson Wright
Argyll- Campbell McLean
Caithness- Cameron
Angus- Tasker
Ayrshire- Torrance Wallace Kennedy
Perthshire- Hendry Duncan McIntosh Chalmers
Ireland- Dunlop Harley Edgar McCallum Bond Entwistle

Online carol8353

  • RootsChat Marquessate
  • *******
  • Posts: 17,588
  • Me,mum and dad and both gran's c 1955
    • View Profile
Re: Help please - email and password
« Reply #3 on: Monday 30 January 12 23:01 GMT (UK) »
Adriannne

You will need to send a PM to a moderator to sort this out.

Carol
Census information is Crown Copyright, from www.nationalarchives.gov.uk
Pages: [1]