Author Topic: AVG Tuneup - unable to get rid of pop up.  (Read 12767 times)

Online Calverley Lad

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Re: AVG Tuneup - unable to get rid of pop up.
« Reply #18 on: Wednesday 21 November 12 08:50 GMT (UK) »
Why not do a search of AVG on the infected computer, checking on drive C.
Delete all files containing the 'AVG' name.
(I usually left click named entry then right click to highlite delete.)
 Brian
Yewdall/Yewdell/Youdall -Yorkshire

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Offline Kimbrey

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Re: AVG Tuneup - unable to get rid of pop up.
« Reply #19 on: Wednesday 21 November 12 09:57 GMT (UK) »
Thanks for replying ...the only other AVG I have is the FREE AVG Anti-Virus and that seems to be working OK

Shall "live with it" for the time being !

Kim

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Offline Roger The Hat

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Re: AVG Tuneup - unable to get rid of pop up.
« Reply #20 on: Wednesday 21 November 12 10:43 GMT (UK) »
I use XP.
What I would do is (offline) stop all instances of AVG, uninstall them, then delete all AVG files from the hard drive, and references in the registry (Start/run/regedit).
Then I'd re-install the original AVG.

For anyone who is used to fiddling about "under the bonnet" it should be fairly straightforward!
 ;)

'Hat.

Offline Redroger

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Re: AVG Tuneup - unable to get rid of pop up.
« Reply #21 on: Wednesday 21 November 12 10:47 GMT (UK) »
But in my short experience of it this does seem to be an excellent product, well worth buying.
Ayres Brignell Cornwell Harvey Shipp Stimpson Stubbings (all Cambs) Baumber Baxter Burton Ethards Proctor Stanton (all Lincs) Luffman (all counties)

Offline suffolkmawther

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Re: AVG Tuneup - unable to get rid of pop up.
« Reply #22 on: Wednesday 21 November 12 16:55 GMT (UK) »
I have always used AVG virus protection and I have bought the Tune Up - I can't believe that all the whirring and noises on the l o n g start up has all gone.

I think when our son visits he tends to add things and use whilst home.  I found a few things starting up each time that I didn't know I had  ::)

Start up quiet and quick.

All sorted - I am happy with the product so far.

Pat ...

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I have to find two more!

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Offline GebbyUK

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Re: AVG Tuneup - unable to get rid of pop up.
« Reply #23 on: Friday 01 March 13 10:22 GMT (UK) »
I run AVG Internet Security. I recently accepted a free AVG Tuneup. This showed several things that had been found then it said my one day trial had elapsed and I now keep getting a pop up asking me to buy  Tune up - which I don't want -and whatever I do I cannot get rid of this.

Irene
Hi Irene, i also had the same problem and it was bugging the hell out of me, i had already remove it via add/remove control panel but it kept popping up, the easiest solution i found was to download the program again and try to run it... at this stage the AVG program says you already have AVG tune up would you like to Uninstall which I did and it completely removed the program.

Hope this helps.

Offline joboy

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Re: AVG Tuneup - unable to get rid of pop up.
« Reply #24 on: Friday 01 March 13 22:45 GMT (UK) »
I got this message on 15 January 2013 after expressing firmly that it was an AVG problem and that I had spent far too much time trying to fix it in accordance with their numerous useless advices.
...............................................................................
We would like to connect to your computer using a Remote Access service for troubleshooting of issues connected with AVG.
Remote Access service means that an AVG Technician connects to your computer directly by using the remote desktop connection tool.
The AVG Technician will remotely carry out all steps necessary to resolve the reported issue on your computer.
This remote access is powered by LogMeIn Rescue , a service of LogMeIn, Inc. ("LMI").
Support sessions are protected with end-to-end 256-bit SSL encryption.
Please click the link below to request a live support session:

IMPORTANT: By clicking on the link below and allowing the technician to connect to your computer constitutes your authority for AVG to access your computer and your agreement that AVG shall not be liable for any damages whether direct or indirect, consequential or incidental, howsoever caused by or resulting from access by AVG to your computer.

https://secure.logmeinrescue.com/R?i=2&Code=366340

Once you click on this link, you will need to click Run.. When the LogMeIn file has finished downloading, click Run again.
At this point we will be able to connect to your computer and resolve the issue.
Kind Regards,
.............................................................................
This was successfully accomplished.
My 2 year contract with AVG concludes in July 2013 and I am very seriously going to look very carefully at other competitors.
After 15 months of generally being'stuffed around' with something that was easily fixed once 'they'found their problem' by getting into my PC.
Joe

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Online Calverley Lad

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Re: AVG Tuneup - unable to get rid of pop up.
« Reply #25 on: Friday 01 March 13 23:21 GMT (UK) »
What I would do is start another thread asking for an alternative to AVG!
I use a combined antivirus/firewall program which is expensive, Norton 360.
I am sure others will suggest alternatives, some free whilst others cost.
Hope you all get sorted.
 Brian
Yewdall/Yewdell/Youdall -Yorkshire