Author Topic: (***Completed with thanks***)Trove Evaluation Survey -- Help improve Trove!  (Read 5538 times)

Offline Tim Sherratt

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Help the NLA improve Trove and win a Coles Myer voucher or a Trove T-shirt

The National Library of Australia has commissioned a research company, Gundabluey Research, to help us evaluate customer satisfaction with Trove.

You’re invited to participate in this survey by following the link below. Your participation will contribute to the ongoing development and improvement of the Trove service.

The online survey will take around 15 minutes to complete depending on your experience, and every completed survey goes into the draw for one of ten $100 Coles Myer vouchers or one of 20 Trove T-shirts.

Whether you’re a new or experienced user, an academic or a family researcher, or just use Trove to pursue your interests, we would appreciate your time. Your comments will remain confidential.

Please follow this link to start the survey: http://iquestion.completemr.com/Q219867/

For more information see the Trove User Forum: http://trove.nla.gov.au/forum/showthread.php?1446-Trove-Evaluation-Survey-Your-chance-to-help-us-improve-Trove!

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Online bikermickau

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Re: Trove Evaluation Survey -- Help the NLA improve Trove!
« Reply #1 on: Thursday 16 May 13 04:42 BST (UK) »
Completed survey.

Thanks for letting us know about it.

Mick
Jeffs - Northamptonshire to Leicestershire to Queensland, Australia
Lewis - Wales to Gloucestershire to NSW & Queensland, Australia
Iddols & Baylis - Gloucestershire
Mary Jones, daughter of James Jones and Eliza - born abt 1864 Staffordshire, died 1948 Queensland, Australia
Dorans - Ireland to Scotland to Queensland, Australia
Ralph - Ireland to Scotland to Queensland, Australia
Jillett - Robert, Transported Convict from Surrey
Christison - Edinburgh,Scotland
Cameron - Edinburgh, Scotland

Offline Neil Todd

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Re: Trove Evaluation Survey -- Help the NLA improve Trove!
« Reply #2 on: Thursday 16 May 13 07:31 BST (UK) »
completed survey, takes too long ::)

I wouldn't have the Word "Hacker" in your Avatar. Puts people off :o

I went straight to trove and sourced the survey from their site.

Neil :-*
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Online Dundee

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Re: Trove Evaluation Survey -- Help the NLA improve Trove!
« Reply #3 on: Thursday 16 May 13 09:04 BST (UK) »
Oh dear, Neil has his cranky pants on   :-*

You are right though, it is too long.  There only needs to be one question...

Is Trove - a) Really Excellent  b) Moderately Excellent

Debra  :)


Offline rosball

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Re: Trove Evaluation Survey -- Help the NLA improve Trove!
« Reply #4 on: Thursday 16 May 13 10:30 BST (UK) »
Yes I thought that they asked essentially the same questions several times.   ??? Well perhaps I misunderstood.

cheers,
   Ros
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Offline cupoflife

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Re: Trove Evaluation Survey -- Help the NLA improve Trove!
« Reply #5 on: Thursday 16 May 13 12:28 BST (UK) »
Did my bit, but I agree, the quality of the survey leaves a lot to be desired. Did not instill much confidence in getting quality improvements to TROVE, when the Trove evaluation survey itself, was poorly constructed and in need of drastic improvement. NLA/TROVE resources could have been better spent elsewhere.
Despite its imperfections TROVE is accessed repeatedly as it remains a very important and handy online resource.

cheers :)
cupoflife

Offline rosball

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Re: Trove Evaluation Survey -- Help the NLA improve Trove!
« Reply #6 on: Thursday 16 May 13 12:35 BST (UK) »
Trove fell over ....  (service unavailable) :(

You'd think they would make an extra effort to keep it up and running  while the survey was in progress ;D

cheers,
  Ros
Let's not tolerate bullying !
Herrington Kent  Henderson Scotland Kerr Scotland Reston Scotland  Smith Scotland  Kellow Cornwall  Doney Cornwall  Wadeson Lancashire  Whiteley Yorkshire Gregan Ireland

Offline giblet

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Re: Trove Evaluation Survey -- Help the NLA improve Trove!
« Reply #7 on: Sunday 19 May 13 03:36 BST (UK) »
I'd love a trove tshirt  :-[ But when it comes to winning anything i dont have much luck  :'(

Offline Ruskie

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Re: Trove Evaluation Survey -- Help the NLA improve Trove!
« Reply #8 on: Sunday 19 May 13 03:47 BST (UK) »
Oh goody, a survey. (I'm a bit of a survey junkie  ;))