FamilySearch ebooks won't download

[Gen List Lass]

I've found some parish registers on the FamilySearch ebooks site but they won't download even if I sign in to FS.

Anyone know the secret?

Gen in NBL England

[Calverley Lad]

Any chance of a link?
Will try and see if I can download using firefox.
 Brian

[Gaie]

Hi Gen

Do you have to be in a FamilySearch centre to access them?

Gaie

[Gen List Lass]

Brian

Here is a link to FS books

https://books.familysearch.org/primo_library/libweb/action/search.do?dscnt=1&dstmp=1383294277755&vid=FHD_PUBLIC&fromLogin=true

I typed "Northumberland" into the search box and came up with lots of hits. Scrolling to the bottom of the first page I clicked on parish registers of Long Haughton

it stops downloading after "Ex Libris Rosetta        The registers of Long Houghton, in the county of Northumberland : baptisms 1646-...  "
then a symbol for "details" and a "share" button. Checked the details but found them no help.

I've tried this with both Firefox and Adobe with no success.

I've searched FamilySearch wiki FAQ and the FS help centre but only found this on https://familysearch.org/ask/productSupport    I typed in book download in the search box and got a drop down menu which just led me through the steps I had already tried.... back to square one

Gaie - nothing was mentioned about being in a FS centre to download these books, I think the whole idea behind this resource is that people can use it world-wide.

It's such a disappointment not to be able to download these books, a great resource if available!

Gen in NBL England

[Gaie]

Hi Gen

Thanks for the link; I see what you mean.  I'm using Google Chrome, by the way.

If this can't be solved I can ask in the FS centre next time I'm there.  There are lots of registers on the FS site that can only be viewed in a centre or as a signed-in member of a supporting organization, but at least the screen tells you that! 

Looking on the main site the parish images for Long Houghton are included but can only be viewed as stated above 

http://www.rootschat.com/links/0wpk/

So near yet so far away....

Do you want to post names and dates?

KR
Gaie

[Calverley Lad]

I have just downloaded o'k the full transcript.
I didn't have any problems, what kind of internet connection do you have?
I use a wired broadband connection with no limits on upload/download.
 Brian

[Gen List Lass]

Brian

I've just tried again with Firefox, as I usually use Chrome. no good either.

I've had no problem downloading large Google books in the past so don't know what the problem can be. I've got unlimited download on a wifi connection but wired upstairs on the desktop.

Gaie

I went to Woodhorn today and looked at the original Long Houghton registers...it would have been handy to be able to look at the FS version before I went. If you can ask at the FS Centre about this problem I would be grateful.

Gen in NBL England

[Gaie]

Annoying, isn't it   

I still can't view them either - Brian's got the touch! 

I will ask.

Gaie

Added: unlimited broadband here as well

[Calverley Lad]

35.4Mb of information if you want me to mail it to you? 
[Would be a bit over the top I would think]
 Brian