Author Topic: log on with more than one device  (Read 3254 times)

Offline Brian & Berni

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log on with more than one device
« on: Thursday 27 February 14 07:22 GMT (UK) »
Is it not possible to log on with more than one device at a time?
Thompson, Jones, Robinson, Jackson, Reed, Edington, Watson, Chisholm, Murrey, Hall, Boggin-Northumberland.<br />Crass, Johnson, Watson-Durham<br />Bigley-Kent<br />Edington-Scotland<br />Jennings-Ireland

Offline dawnsh

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Re: log on with more than one device
« Reply #1 on: Thursday 27 February 14 08:27 GMT (UK) »
Are you trying to log on to Rootschat with, for example, with a pc and a tablet?
Census information Crown Copyright, from www.nationalarchives.gov.uk

Sherry-Paddington & Marylebone,
Longhurst-Ealing & Capel, Abinger, Ewhurst & Ockley,
Chandler-Chelsea

Offline Brian & Berni

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Re: log on with more than one device
« Reply #2 on: Thursday 27 February 14 08:50 GMT (UK) »
I am logged on with this phone and trying to log on with an iphone but won't let me
Thompson, Jones, Robinson, Jackson, Reed, Edington, Watson, Chisholm, Murrey, Hall, Boggin-Northumberland.<br />Crass, Johnson, Watson-Durham<br />Bigley-Kent<br />Edington-Scotland<br />Jennings-Ireland

Offline dawnsh

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Re: log on with more than one device
« Reply #3 on: Thursday 27 February 14 09:10 GMT (UK) »
don't know if things are different with mobile devices but I am logged on with our main computer, my netbook and hudl and can access the site with all 3 at the same time.

Census information Crown Copyright, from www.nationalarchives.gov.uk

Sherry-Paddington & Marylebone,
Longhurst-Ealing & Capel, Abinger, Ewhurst & Ockley,
Chandler-Chelsea


Offline Gadget

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Re: log on with more than one device
« Reply #4 on: Thursday 27 February 14 09:18 GMT (UK) »
Like Dawn, I've sometimes been logged on with variations of 1 or 2 PCs, a mobile and a tablet.

Are you logging on under different usernames at once?  I don't think it will let you do that because of conflicting IP address.


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Offline Brian & Berni

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Re: log on with more than one device
« Reply #5 on: Thursday 27 February 14 09:43 GMT (UK) »
Never mind i will log out and try that i am logged into Facebook on both mobile devices
Thompson, Jones, Robinson, Jackson, Reed, Edington, Watson, Chisholm, Murrey, Hall, Boggin-Northumberland.<br />Crass, Johnson, Watson-Durham<br />Bigley-Kent<br />Edington-Scotland<br />Jennings-Ireland

Offline Brian & Berni

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Re: log on with more than one device
« Reply #6 on: Thursday 27 February 14 09:45 GMT (UK) »
Its the same user name only have one on here
Thompson, Jones, Robinson, Jackson, Reed, Edington, Watson, Chisholm, Murrey, Hall, Boggin-Northumberland.<br />Crass, Johnson, Watson-Durham<br />Bigley-Kent<br />Edington-Scotland<br />Jennings-Ireland

Offline berkeley

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Re: log on with more than one device
« Reply #7 on: Thursday 27 February 14 10:33 GMT (UK) »
            Hi, I'm logged in with my laptop & my phone (android) not Iphone, Dave.

Offline trystan

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Re: log on with more than one device
« Reply #8 on: Saturday 01 March 14 16:54 GMT (UK) »
I'm sorry to hear that you are experiencing some difficulties in staying online with two different devices simultaneously.

It is possible for multiple devices to be logged into RootsChat with the same username, as others have found. It would appear that you've unfortunately found a combination where for some reason or other it's not possible.

We're not able to reproduce the error you're experiencing unfortunately. Sorry, I can't be of any more help.

Trystan
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