Author Topic: NSW BDM online UPGRADE June 2014  (Read 17129 times)

Offline cando

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Re: NSW BDM online UPGRADE June 2014
« Reply #90 on: Thursday 30 October 14 02:41 GMT (UK) »
Although they state 8 weeks turnaround for Historical certificates perhaps this should be noted.

Turnaround delays

A major system upgrade has caused turnaround delays. Standard Certificates are being given a top priority. Commemorative Certificate orders will be dispatched soon. We apologise for any inconvenience.......................


And

Times exclude delivery and are subject to compliance with Registry requirements.

Sarra have you contacted them?

Phone: 13 77 88 for general enquiries
Email: bdm-webmai[AT]agd.nsw.gov.au

Cando
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Offline sarra

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Re: NSW BDM online UPGRADE June 2014
« Reply #91 on: Thursday 30 October 14 06:58 GMT (UK) »

Sarra have you contacted them?

Phone: 13 77 88 for general enquiries
Email: bdm-webmai[AT]agd.nsw.gov.au

Cando
Haven't tried to contact them as yet.   Will try that email address you have posted.
I have just sent off for a NZ print out of a Marriage record (by email) - their turnaround is 8 working days.

Thanks also to Warin for suggestions too.
Sarra

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Offline hsfam

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Re: NSW BDM online UPGRADE June 2014
« Reply #92 on: Thursday 30 October 14 08:57 GMT (UK) »
I used a transcription agent and it only took a couple of weeks and it was a lot cheaper. And that only took a little longer than normal because the agent had a family emergency which delayed things by a week.

Why bother buying certificates from BDM NSW any more if you don't need it for legal reasons? Quicker and cheaper by the agent.

Oh, and I received the transcription last weekend.

Offline Dundee

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Re: NSW BDM online UPGRADE June 2014
« Reply #93 on: Saturday 15 November 14 12:33 GMT (UK) »
Sorry to bump this thread up again  ::)

The September update says that you can now search for marriages with just one name, but that doesn't seem to be true.  Is anyone else able to do this  - am I just doin' it wrong? 

Debra  :)

Offline ~MERLIN~

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Re: NSW BDM online UPGRADE June 2014
« Reply #94 on: Saturday 15 November 14 12:52 GMT (UK) »
Debra, I can search with one surname with everything else blank except for a date range.


Offline Dundee

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Re: NSW BDM online UPGRADE June 2014
« Reply #95 on: Saturday 15 November 14 13:01 GMT (UK) »
OK, so I closed the page and opened it again and now it is working.  I wonder what is going on there?

The mysteries of the interwebs.  ;D

Debra  :)

Offline thetowers

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Re: NSW BDM online UPGRADE June 2014
« Reply #96 on: Thursday 27 November 14 09:53 GMT (UK) »
A new problem to watch out for.

I have two people with birth registered in 1896, index numbers written down years ago.

I visit the index to see what district this was in,  search the index for 1896,  they are not there !

These two were born in November 1895, it turns out.

This business of using the exact actual event date,   but keeping it hidden and showing the index reference number of a different year,  has a downside as well as an upside.   

And the silly business of making users try smaller and smaller subdivisions of the year to pinpoint the actual event date,   what is the point of that exactly ?   You end up accessing their database server 20 times, instead of once.   They might as well just display it.