Author Topic: Error Messages on Familysearch  (Read 7402 times)

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Re: Error Messages on Familysearch
« Reply #18 on: Sunday 05 October 14 11:40 BST (UK) »
NO...there's a Norton Removal Tool you need to remove Norton!!

Have you a Norton Icon at bottom of screen? Right click and "Disable"... (need a Norton user to advise on this!!)

Why not download Adode first?  http://get.adobe.com/reader/   as far as I know the present FS site only went fully functional Sept 14 so what are their Adobe requirements??
Give a man a record and you feed him for a day.
Teach a man to research, and you feed him for a lifetime.

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Offline Forfarian

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Re: Error Messages on Familysearch
« Reply #19 on: Sunday 05 October 14 11:47 BST (UK) »
as far as I know the present FS site only went fully functional Sept 14 so what are their Adobe requirements??

I don't know, but my netbook has Adobe Reader 11.0.08 and FS works fine on that.
Researching

AITKENHEAD, Lanarkshire; BINNY, Forfar; BLACK, New Monkland; BRYSON, Cumbernauld; BURGESS, North-East Scotland; CRUICKSHANK, Rothes; DALLAS, Botriphnie; DAVIDSON, Oyne; GUTHRIE, Angus; HOGG, Larbert; LESLIE, Rothes/Mortlach; MENDUM, England; MOLLISON, Lethnot; PATERSON, Larbert; RHIND, Forfar; SANG, Scotland; SCOTT, East Kilbride; STOR(R)I/E/Y, Shotts; THORNTON, Shotts; WADDELL, New Monkland; WILKIE, New Monkland; WILKIE, Tannadice; WYLLIE, Angus; YOUNG, Keith

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Offline Forfarian

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Re: Error Messages on Familysearch
« Reply #20 on: Sunday 05 October 14 11:49 BST (UK) »
Have you a Norton Icon at bottom of screen?

No. There was at one time, but it seems to have disappeared, along with some other icons.
Researching

AITKENHEAD, Lanarkshire; BINNY, Forfar; BLACK, New Monkland; BRYSON, Cumbernauld; BURGESS, North-East Scotland; CRUICKSHANK, Rothes; DALLAS, Botriphnie; DAVIDSON, Oyne; GUTHRIE, Angus; HOGG, Larbert; LESLIE, Rothes/Mortlach; MENDUM, England; MOLLISON, Lethnot; PATERSON, Larbert; RHIND, Forfar; SANG, Scotland; SCOTT, East Kilbride; STOR(R)I/E/Y, Shotts; THORNTON, Shotts; WADDELL, New Monkland; WILKIE, New Monkland; WILKIE, Tannadice; WYLLIE, Angus; YOUNG, Keith

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Re: Error Messages on Familysearch
« Reply #21 on: Sunday 05 October 14 11:51 BST (UK) »
Yes but that meets tablet's requirements... your PC might need a different Version!!
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Re: Error Messages on Familysearch
« Reply #22 on: Sunday 05 October 14 11:54 BST (UK) »
Forget about the tablet!!!


Go to http://get.adobe.com/reader/  and IT WILL READ and TELL YOU WHAT YOUR P.C. SYSTEM NEEDS!!

Give a man a record and you feed him for a day.
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Offline Calverley Lad

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Re: Error Messages on Familysearch
« Reply #23 on: Sunday 05 October 14 12:04 BST (UK) »
Remember to untick the 'install McAfee' otherwise you could be having major problems!
 Brian
Adobe reader 11.0.8 on XP machine
Yewdall/Yewdell/Youdall -Yorkshire

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Re: Error Messages on Familysearch
« Reply #24 on: Sunday 05 October 14 12:08 BST (UK) »
Forget about the tablet!!!
It isn't a tablet, it's a netbook - a small laptop/PC with the same OS and mostly the identical software as the PC.

Quote
Go to http://get.adobe.com/reader/
Have now done this, and it has duly installed version 11.0.08 on the PC. It has not made FS behave normally.
Researching

AITKENHEAD, Lanarkshire; BINNY, Forfar; BLACK, New Monkland; BRYSON, Cumbernauld; BURGESS, North-East Scotland; CRUICKSHANK, Rothes; DALLAS, Botriphnie; DAVIDSON, Oyne; GUTHRIE, Angus; HOGG, Larbert; LESLIE, Rothes/Mortlach; MENDUM, England; MOLLISON, Lethnot; PATERSON, Larbert; RHIND, Forfar; SANG, Scotland; SCOTT, East Kilbride; STOR(R)I/E/Y, Shotts; THORNTON, Shotts; WADDELL, New Monkland; WILKIE, New Monkland; WILKIE, Tannadice; WYLLIE, Angus; YOUNG, Keith

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Re: Error Messages on Familysearch
« Reply #25 on: Sunday 05 October 14 12:17 BST (UK) »
Try clicking here: http://www.thinkbroadband.com/speedtest.html
Slow is anything below 10Mb download, quick is like 100Mb download.

Thank you. Done. It says 6.88 Mbps, so it looks like pretty slow.
Researching

AITKENHEAD, Lanarkshire; BINNY, Forfar; BLACK, New Monkland; BRYSON, Cumbernauld; BURGESS, North-East Scotland; CRUICKSHANK, Rothes; DALLAS, Botriphnie; DAVIDSON, Oyne; GUTHRIE, Angus; HOGG, Larbert; LESLIE, Rothes/Mortlach; MENDUM, England; MOLLISON, Lethnot; PATERSON, Larbert; RHIND, Forfar; SANG, Scotland; SCOTT, East Kilbride; STOR(R)I/E/Y, Shotts; THORNTON, Shotts; WADDELL, New Monkland; WILKIE, New Monkland; WILKIE, Tannadice; WYLLIE, Angus; YOUNG, Keith

Offline Calverley Lad

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Re: Error Messages on Familysearch
« Reply #26 on: Sunday 05 October 14 12:26 BST (UK) »
I take it you access the internet over a phone line?
[That's about average so not to worry!]
 Brian
Yewdall/Yewdell/Youdall -Yorkshire