Contact support

[Gillg]

Quite often, though not always, when I open RootsChat I see a small red label on the bottom right hand side saying "Contact Support".  I don't know whether this is a message from RootsChat or something else, because I have never clicked on it, though sometimes I'm tempted to do so.

It looks similar in form to the "Post", "Preview" and Spellcheck" labels I can see now as I type this message, but is right in the corner of the screen.

Dose anyone know what it signifies, please?  Its wording suggests that I am somehow in need of support.

Gillg

[Berlin-Bob]

Hi Gill,

have a look at the Help-Pages,
http://www.rootschat.com/help/index.php

It's the first item there

regards,
Bob

[Gillg]

Bob

Many thanks for your reply.  So now I know!  I really didn't know whether it was a command (i.e. it's vital you contact support this instant) or or something else that would plunge me into somewhere I didn't to be.  Never thought of looking at the Help-Pages, though, as I wasn't sure it was actually part of RootsChat.

You learn something new every day. 

Regards

Gill

[trystan]

Gill,

Yes, if you ever find that you can't log into RootsChat then we're there to try our best to sort out the problems to get you back on. Indeed if you have any other problems that you need to get in touch with us about then we're there to help.

Trystan

[Gillg]

Thanks, Trystan.  I've never had any problems over the years, but it's good to know that you are always there with a helping hand, if necessary.

Best wishes,
Gill