Author Topic: Can't print PDF documents.  (Read 9602 times)

Offline joyceabc

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Can't print PDF documents.
« on: Monday 15 June 15 19:11 BST (UK) »
Can anyone help with this problem please?  Until now I have been able to print off PDF documents, but for some reason they will not print now.  Printing other documents ie from word are fine, when I go into the print queue there is nothing showing.  I have now tried 3 different PDF documents from 3 different sources and none of them are printing.
Joyce

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Offline Calverley Lad

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Re: Can't print PDF documents.
« Reply #1 on: Monday 15 June 15 20:42 BST (UK) »
Do you have Acrobat reader installed?
 Brian
Yewdall/Yewdell/Youdall -Yorkshire

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Offline joyceabc

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Re: Can't print PDF documents.
« Reply #2 on: Monday 15 June 15 20:45 BST (UK) »
I have Acrobat Reader Dc, which I downloaded after the PDF would not print.

Offline Calverley Lad

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Re: Can't print PDF documents.
« Reply #3 on: Monday 15 June 15 20:59 BST (UK) »
So should print o'k now.
 Brian
Yewdall/Yewdell/Youdall -Yorkshire

Offline joyceabc

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Re: Can't print PDF documents.
« Reply #4 on: Monday 15 June 15 21:04 BST (UK) »
No the documents still did not print.

Offline Calverley Lad

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Re: Can't print PDF documents.
« Reply #5 on: Monday 15 June 15 21:15 BST (UK) »
Clicking onto the PDF file the contents should be visible, with printer switched on selecting print should bring up the print dialogue box up.
Then when everything o'k to print press o'k.
 Brian
Yewdall/Yewdell/Youdall -Yorkshire

Offline joyceabc

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Re: Can't print PDF documents.
« Reply #6 on: Monday 15 June 15 21:26 BST (UK) »
The document is on the screen, print dialogue comes up after clicking print.  I follow instruction to print the light flashes on the printer as if it  is going to print, but it doesn't.  As mentioned there is nothing showing in the 'print list' either.

Offline Calverley Lad

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Re: Can't print PDF documents.
« Reply #7 on: Monday 15 June 15 21:35 BST (UK) »
Assuming the PDF file is saved to your desktop, do you have the PDF sign/symbol showing on the file entry?
 Brian
Yewdall/Yewdell/Youdall -Yorkshire

Offline joyceabc

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Re: Can't print PDF documents.
« Reply #8 on: Monday 15 June 15 21:39 BST (UK) »
There is the PDF symbol in red showing on the saved version on the desktop.