Author Topic: cannot copy/paste in aol mail since windows 10.  (Read 6453 times)

Offline Barbara348

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cannot copy/paste in aol mail since windows 10.
« on: Sunday 17 January 16 20:52 GMT (UK) »
Hi, I am no longer able to copy/paste into Aol mail (9.7)

I've been trying to paste a Rootschat post link into an email for a relative but as soon as I try to paste in the link - aol shuts down then restarts.

I tried to find some help thru AoL support but can't because I'm not a paying member - I just have AoL mail.

Has anyone else had/got this problem?

Any help would be appreciated.

Barbara.
Howell. Marshall. Frew.Finn.Williams.Jones.Carroll.
Hinksman. Zeitline.Roberts.Shepherd.

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Offline trystan

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Re: cannot copy/paste in aol mail since windows 10.
« Reply #1 on: Sunday 17 January 16 21:05 GMT (UK) »
Barbara,

Have you tried pasting by using the Ctrl V keys (the Control key, and the V key at the same time)?

Trystan
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Offline confusion

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Re: cannot copy/paste in aol mail since windows 10.
« Reply #2 on: Sunday 17 January 16 22:08 GMT (UK) »
Quote
Barbara348:
Hi, I am no longer able to copy/paste into Aol mail (9.7)

Unfortunately it's  possibly not compatible with Win10.
Does this link help help?

http://www.rootschat.com/links/01gve/

Jim
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Offline Barbara348

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Re: cannot copy/paste in aol mail since windows 10.
« Reply #3 on: Saturday 30 January 16 08:08 GMT (UK) »
Hi Tristan & Jim.

A belated "Thank you"  to you both for your advice here.

Things have settled down a bit now. The control C & V action just would not work/allow me to copy/paste - aol just shut down.

I left it alone for a few days and then used the 'edit' button to copy & paste(which wouldn't work previously either) and it's actually working now, when I use that method. ???
'
I'm still mystified as to what's going on with the Control C & V action but ' maybe mine is not to reason why' - I'm just grateful that currently I'm able to copy/paste again.

Cheers both

Barbara.
Howell. Marshall. Frew.Finn.Williams.Jones.Carroll.
Hinksman. Zeitline.Roberts.Shepherd.