Author Topic: FTM Tree Sync ceasing from 29 March?  (Read 19162 times)

Offline Robert Fletcher

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Re: FTM Tree Sync ceasing from 29 March?
« Reply #108 on: Sunday 14 May 17 09:41 BST (UK) »
Hi all, still around. I have just been reading all the blog postings on the support site and I don’t know if its my cynicism but they are saying the same thine over and over again using different words. They say they will post on a weekly basis, just how many weeks. MacKiev is a software company to avoid. End of rant.
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Offline weste

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Re: FTM Tree Sync ceasing from 29 March?
« Reply #109 on: Sunday 14 May 17 19:41 BST (UK) »
I don't trust them since the trouble of trying to change my email.I have 2 correspondence, one of which is a transcript but I am deliberately waiting till I get offered a test drive because I don't feel I can believe I will get my actual copy  when it does eventually come out without contacting them unless I get offered a test drive and then will feel I can believe the details have been changed. I won't buy another product off them. Can't believe people are still being really nice to them.

Offline weste

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Re: FTM Tree Sync ceasing from 29 March?
« Reply #110 on: Monday 15 May 17 06:00 BST (UK) »
Well just read on facebook , up to just after 8pm last nifght ,one of the alternatives has n't been contacted.Well the reply was, start a live chat. Unfortunately the help you get depends on you get!

Offline GailB

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Re: FTM Tree Sync ceasing from 29 March?
« Reply #111 on: Monday 15 May 17 06:30 BST (UK) »
I received my second invitation to test. I couldn't the first time as I was without a PC after it crashed. It's beginning to look like the only way to get my tree back is to do some testing. Would really rather wait until I know it is working properly but that may be quite a while.
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Offline weste

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Re: FTM Tree Sync ceasing from 29 March?
« Reply #112 on: Monday 15 May 17 15:55 BST (UK) »
yes I think need to test GailB.I think they want us all going in eventually via a test drive. It annoyed me that they said uk go to bed and that they were rolling it out geographically.What annoys me is that someone late in buying could be at the front for getting it or test driving it just cos they have a massive tree. The rest of us are waiting and we have n't a clue where we are in the queue. Not sure but they gave the impression we'd all be on by them rolling it out until 75,000 are on. Then they wre blaise in respect of being on.

Offline weste

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Re: FTM Tree Sync ceasing from 29 March?
« Reply #113 on: Saturday 20 May 17 12:19 BST (UK) »
There's another update on the site, only a couple of days after which should have been the weekly update we were promised. Apparently they've reached out to all of us who prepurchased in respect to having a test drive. They show themselves up in respect to that in the further info they give. They must thing we are daft!

Offline groom

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Re: FTM Tree Sync ceasing from 29 March?
« Reply #114 on: Saturday 20 May 17 12:47 BST (UK) »
I wonder how many there are like me, who prepurchased but are not prepared to test drive until they have got everything sorted? Thinking about it, perhaps they ought to offer a refund to those who were brave enough to risk it, especially if they had large trees!
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Offline Jomot

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Re: FTM Tree Sync ceasing from 29 March?
« Reply #115 on: Saturday 20 May 17 13:31 BST (UK) »
I wonder how many there are like me, who prepurchased but are not prepared to test drive until they have got everything sorted?

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Offline weste

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Re: FTM Tree Sync ceasing from 29 March?
« Reply #116 on: Saturday 20 May 17 15:26 BST (UK) »
Think there's quite a few!