FTM Tree Sync ceasing from 29 March?

[sng165]

After using MyHeritage for the past few days, I am convinced I've made the best move.

Looking at the FTM sit there's still no positive signs that all will be well when it's released https://support.mackiev.com/498640-RELEASE-OF-FTM-2017

I was offered a great deal to sign up for MyHeritage,- a basic 30% off the subs, an extra discount on top of that, plus a Gift card that can be used to purchase different products in the website.
It was easy to transfer trees using a GEDCOM....and I am no techie....I picked up step by step instructions off the website. Although no sites move Media & photo's in bulk, they have a great "tidy-up" feature called Tree Checker - this "cleans" up your data, and points out potential errors; Instant Discoveries (like Ancestry Hints); plus quirky statistics; and great charts & books.

[Dyingout]

.This business of invitation as well for the test drive, a lot of people didn't get invite especially not of the Monday
Mackiev actually put this on their site
"The initial feedback from our "Test Drivers" has been very positive. The group's composition was selected for the best chance of successful syncing.  In a departure from our usual confidentiality rules for beta testing, our test drivers are allowed to share their test driving experience publicly.

I was a tester who was invited and this was done in conjunction with Ancestry ( who I think put forward people with larger trees) to test the software to its maximum.
Note one person chosen had 270,000 people in their tree this was what they were looking for.
My tree is almost 20,000 and synced with no problem

[sng165]

I too was selected for testing, (I have 6 x very large trees), but coincidentally as soon as I started to comment on sites such as this, every time I logged on to test, I was reminded of BETA TEST - Confidentiality Agreement! They obviously don't want people like me voicing my concerns.
My testing was obviously not as successful as yours.
My syncing did not bring my images & media over; I had to resurrect data using backup files, this resulted in duplicated trees & unlinked/break in sync.
My main concern was the quality of their support service. No phone - just online. Poor quality & Varying advice depending on who you hit on.

[Jay9]

I also took part in the Beta testing - I only have small trees and the syncing went okay, but I have now got a problem accessing my ancestry.co.uk account, I keep getting the sign in page which will not accept my details. Have manage to access my account by the .com address and tried to get to the UK site from there but got the sign in page again. I know it should not be related to Family Tree Maker 2017 but it has only happened since it was linked to my account, has anybody else having this problem.

Jan

[sng165]

As I've now cancelled & had a refund from FTM, I asked about the confidentiality & was told:  Beta Test and Beta Test Drive are different concepts. Participating in the Beta Test requires you to accept our Confidentiality Agreement while beta test drivers are allowed to share their test driving experience publicly.

[weste]

There's people ripping into them still on facebook because of the lack of being able to contact them when there's problems.Alot of people including me were n't offered a test drive, but they covered their backs by putting that form on.It does n't make you think they will contact you when they do eventually roll it out.

[groom]

Good thing that interest rates aren't high at the moment the length of time they've had our money!

[sng165]

I had a full refund via PayPal from FTM, plus today, after a call to Ancestry explaining I hadn't had full use of their system for 2 of the 6 months I'd paid for, & as I'd been a member for many years, I was reluctantly lapsing my membership with them, I also had a £35 refund off them too - so that almost covered MyHeritage's membership 

[Jomot]

Good thing that interest rates aren't high at the moment the length of time they've had our money!

Indeed!  Another week on and still no update.  My patience is definitely wearing thin now.