Author Topic: findmypast continuous subscription  (Read 1201 times)

Offline arabrab

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findmypast continuous subscription
« on: Tuesday 18 April 17 18:37 BST (UK) »
 Has anyone had their continuous subscription automatically renewed for FindMyPast uk lately. Could you tell me how much it cost ? As mine has gone up without notification. The last three years it has been 89.55 .

Thanks Barbara
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Offline emeltom

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Re: findmypast continuous subscription
« Reply #1 on: Tuesday 18 April 17 18:44 BST (UK) »
Mine was renewed earlier this month at 89-55. However when I joined a year ago I was told that my next sub would remain the same as what I was paying then, if you see what I mean.


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Offline Retriever

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Re: findmypast continuous subscription
« Reply #2 on: Wednesday 19 April 17 23:12 BST (UK) »
I had continuous renewal and have just been charged 107.96 which includes the 10% loyalty discount!

Online Jomot

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Re: findmypast continuous subscription
« Reply #3 on: Thursday 20 April 17 00:01 BST (UK) »
You should have received a renewal email first - some discussion about that here, including someone who got an additional discount after they complained that they didn't get an email first:

http://www.rootschat.com/links/01jym/

Also some people have been able to negotiate 25% off instead of the standard 10%

http://www.rootschat.com/links/01jyn/

Worth a try.
MORGAN: Glamorgan, Durham, Ohio. DAVIS/DAVIES/DAVID: Glamorgan, Ohio.  GIBSON: Leicestershire, Durham, North Yorkshire.  RAIN/RAINE: Cumberland.  TAYLOR: North Yorks. BOURDAS: North Yorks. JEFFREYS: Worcestershire & Northumberland. FORBES: Berwickshire, CHEESMOND: Durham/Northumberland. WINTER: Durham/Northumberland. SNOWBALL: Durham.


Offline Retriever

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Re: findmypast continuous subscription
« Reply #4 on: Thursday 20 April 17 08:18 BST (UK) »
Hi Jomot
I started the first thread, never got anywhere with FindMyPast.
My friend says she didn't get an e-mail thanking her for renewing let alone one saying her renewal was coming up.
I've unticked the auto renewal and will look into options next year.

Online Jomot

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Re: findmypast continuous subscription
« Reply #5 on: Thursday 20 April 17 09:57 BST (UK) »
Hi Retriever

Thanks for the update.   Your reply prompted me to check the Ts & Cs and they state that if auto-renew is selected they wont send an email, they'll just take the cash without notice  :o   I'm due to renew next month so will keep checking it doesn't re-tick itself!
MORGAN: Glamorgan, Durham, Ohio. DAVIS/DAVIES/DAVID: Glamorgan, Ohio.  GIBSON: Leicestershire, Durham, North Yorkshire.  RAIN/RAINE: Cumberland.  TAYLOR: North Yorks. BOURDAS: North Yorks. JEFFREYS: Worcestershire & Northumberland. FORBES: Berwickshire, CHEESMOND: Durham/Northumberland. WINTER: Durham/Northumberland. SNOWBALL: Durham.

Offline Retriever

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Re: findmypast continuous subscription
« Reply #6 on: Thursday 20 April 17 11:16 BST (UK) »
Hi Jomot

They always used to send renewal e-mails and at one time included the cost.
They should have notified a change like that.

Wonder why they never pointed me towards the terms and conditions when I was going on at them about only getting the thank you for renewing e-mail? One better than my friend, she only found out on checking her credit card statement.

Regards