RootsMagic and Ancestry

[RevHead]

Thanks for the input ggrocott. What are the problems ancestry.com are having at the moment?

[ggrocott]

Site keeps crashing, people cannot get in, searches are not very good, hints are their usual awful self, (when was the last time someone managed to get married/baptised/buried before they had even been born) ........................................

The list is endless. 

I keep a tree on my computer so that I can work on it without going on to any of the commercial sites.

[KGarrad]

Site keeps crashing, people cannot get in, searches are not very good, hints are their usual awful self, (when was the last time someone managed to get married/baptised/buried before they had even been born) ........................................

The list is endless. 

I keep a tree on my computer so that I can work on it without going on to any of the commercial sites.

That's simply not my experience of Ancestry!
I have never had it crash.
Searches, generally, are only as good as the input. Narrow your search range by country, place, dates, etc.
Hints can be ignored!

[ggrocott]

KGarrad
« on: Today at 22:00 »
Insert Quote

I said 'at the moment'.  It has only been the case since Easter.  You have been very lucky, or not using it if you haven't found yourself staring at the gold panner, directed to ancestry.com, told you need to pay when you are already paid up or just locked out over the last few weeks,  and it doesn't matter how much you narrow the search at the moment, the results are awful.  The results frequently don't even bare any relation to what you have input.

Yes, I ignore practically all the hints, but how they manage to come up with them is a bit of a puzzle.

Its a shame because Ancestry used to be very good.  At the moment it isn't.  Hopefully they will get it sorted out eventually because I have paid for another 6 months and at the moment it verges on unusable.

[Jebber]

I am on Ancestry almost every day, I have no trouble, touch wood this dose not jinx it

[Deirdre784]

I am on Ancestry almost every day, I have no trouble, touch wood this dose not jinx it

Me too 😀 i get some odd hints but they are generally because i don’t have the country included in my ancestors details.

[groom]

I am on Ancestry almost every day, I have no trouble, touch wood this dose not jinx it

Me as well, I use it everyday and so far haven't had any problems. It can't be the fact that I use a Mac as KG hasn't had problems! 

[Jomot]

I am on Ancestry almost every day, I have no trouble, touch wood this dose not jinx it

Me as well, I use it everyday and so far haven't had any problems. It can't be the fact that I use a Mac as KG hasn't had problems! 

I'm in the 'it's terrible' camp, unfortunately, and I also use it every day.   I've had instances where I know the exact name, baptism date, church & parents names and it still doesn't appear in the results, but leaving out the forename and father's name will somehow return the record.  I'll also specify (say) Yorkshire, but the first page or two of results will be for a completely different county, and the top one is frequently for a completely different name!

[pinefamily]

I too have had recent problems in the last month or so. Searches not coming up with something I know is there, and want to refer back to, record sets not appearing in the card catalogue (I have to google search them),search parameters not coming up with the correct responses (yet when I make it a more general search I find the records I want), and the card catalogue sometimes not having anything past the first page. I feel there are some gremlins in their software.
As an example, look for the Dorset wills in the card catalogue. I have to look for it via Google lately.