Author Topic: Photoshop Elements 9 not working after Win 10 updates  (Read 3842 times)

Offline Treetotal

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Re: Photoshop Elements 9 not working after Win 10 updates
« Reply #9 on: Saturday 22 July 17 22:55 BST (UK) »
Hi Jenny...when did you last have Win 10 updates? Mine worked fine until the latest updates a couple of days ago  :-\
Carol
CAPES Hull. KIRK  Leeds, Hull. JONES  Wales,  Lancashire. CARROLL Ireland, Lancashire, U.S.A. BROUGHTON Leicester, Goole, Hull BORRILL  Lincolnshire, Durham, Hull. GROOM  Wishbech, Hull. ANTHONY St. John's Nfld. BUCKNALL Lincolnshire, Hull. BUTT Harbour Grace, Newfoundland. PARSONS  Western Bay, Newfoundland. MONAGHAN  Ireland, U.S.A. PERRY Cheshire, Liverpool.
 
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Offline jc26red

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Re: Photoshop Elements 9 not working after Win 10 updates
« Reply #10 on: Sunday 23 July 17 18:34 BST (UK) »
Hi Carol,

My updates were last checked on 21st July and says it is up to date. I checked win10 for updates and there are 2 available... nothing major but one failed to download so that's still waiting.

I've just checked PSE9 and it's still working normally.  It sounds like you might have a corrupt shared file somewhere that PSE9 uses. Though, I'm not sure how you can check that out. :-\
Please acknowledge when a restorer works on your photos, it can take hours for them to work their magic

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Offline jc26red

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Re: Photoshop Elements 9 not working after Win 10 updates
« Reply #11 on: Sunday 23 July 17 18:36 BST (UK) »
ps I don't have the creator update yet... that is still saying "coming soon"
Please acknowledge when a restorer works on your photos, it can take hours for them to work their magic

Please scan at 300dpi minimum to help save the restorers eyesight.

Offline hallmark

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Re: Photoshop Elements 9 not working after Win 10 updates
« Reply #12 on: Sunday 23 July 17 20:41 BST (UK) »
Thanks Hallmark for your helpful suggestions..I don't use Firefox or T/Bird but will get OH to investigate your suggestions but I fear updating Photoshop Elements software may be the answer  ::)
Nothing in computer technology stays the same forever  ::)
Carol


No.... I just mentioned about setting firefox or t/bird at same time!!

Which is why I posted.... "If you type Default in Search box then check what the Default is for .jpeg etc and set it to what you want...

Also, If you use ....."

IS PE9 THE DEFAULT PROGRAM FOR JPEGS ETC? ? ?
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Offline hallmark

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Re: Photoshop Elements 9 not working after Win 10 updates
« Reply #13 on: Sunday 23 July 17 21:14 BST (UK) »
You can try something else...

What happens if you RightClick a photo and then go Open With  Is PE9 an option?
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Offline hallmark

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Re: Photoshop Elements 9 not working after Win 10 updates
« Reply #14 on: Sunday 23 July 17 21:19 BST (UK) »
.
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Offline Treetotal

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Re: Photoshop Elements 9 not working after Win 10 updates
« Reply #15 on: Sunday 23 July 17 22:40 BST (UK) »
You can try something else...

What happens if you RightClick a photo and then go Open With  Is PE9 an option?


That what I do...but the interface scrambles and the drop down menus are empty.

Thanks for your help but gave up and upgraded to PE14

Carol
CAPES Hull. KIRK  Leeds, Hull. JONES  Wales,  Lancashire. CARROLL Ireland, Lancashire, U.S.A. BROUGHTON Leicester, Goole, Hull BORRILL  Lincolnshire, Durham, Hull. GROOM  Wishbech, Hull. ANTHONY St. John's Nfld. BUCKNALL Lincolnshire, Hull. BUTT Harbour Grace, Newfoundland. PARSONS  Western Bay, Newfoundland. MONAGHAN  Ireland, U.S.A. PERRY Cheshire, Liverpool.
 
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Offline Treetotal

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Re: Photoshop Elements 9 not working after Win 10 updates
« Reply #16 on: Friday 18 May 18 18:34 BST (UK) »
I can't believe I had to upgrade from Elements V.9 to elements V.14 in July last year and after the recent Win 10 upgrades I am in the same position...Elements 14 now not working properly.
It's a conspiracy to pick the pockets of the users  >:(
Carol
CAPES Hull. KIRK  Leeds, Hull. JONES  Wales,  Lancashire. CARROLL Ireland, Lancashire, U.S.A. BROUGHTON Leicester, Goole, Hull BORRILL  Lincolnshire, Durham, Hull. GROOM  Wishbech, Hull. ANTHONY St. John's Nfld. BUCKNALL Lincolnshire, Hull. BUTT Harbour Grace, Newfoundland. PARSONS  Western Bay, Newfoundland. MONAGHAN  Ireland, U.S.A. PERRY Cheshire, Liverpool.
 
RESTORERS:PLEASE DO NOT USE MY RESTORES WITHOUT PRIOR PERMISSION - THANK YOU

Offline Treetotal

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Re: Photoshop Elements 9 not working after Win 10 updates
« Reply #17 on: Saturday 19 May 18 14:34 BST (UK) »
After two days of head banging, internet searching, and many expletives later, I have now solved the problem  :D :D :D...at least until the next updates  ::) ;D
Carol
CAPES Hull. KIRK  Leeds, Hull. JONES  Wales,  Lancashire. CARROLL Ireland, Lancashire, U.S.A. BROUGHTON Leicester, Goole, Hull BORRILL  Lincolnshire, Durham, Hull. GROOM  Wishbech, Hull. ANTHONY St. John's Nfld. BUCKNALL Lincolnshire, Hull. BUTT Harbour Grace, Newfoundland. PARSONS  Western Bay, Newfoundland. MONAGHAN  Ireland, U.S.A. PERRY Cheshire, Liverpool.
 
RESTORERS:PLEASE DO NOT USE MY RESTORES WITHOUT PRIOR PERMISSION - THANK YOU