Author Topic: Printer Problems  (Read 1368 times)

Offline g forgeron

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Printer Problems
« on: Saturday 21 October 17 15:15 BST (UK) »
My printer will not print what I ask it to do. I'm operating with  Windows 7, using Photoshop 7 and a Canon Pixma iP4300 printer.  I bring up the picture in Photoshop and put a border round it. I then ask the printer to print it, but instead of printing an equal border, it prints a wider border at the top and bottom of the picture.

I've tried the various printer preferences ie,borderless printing, normal size, fit to page, scaled printing, page layout and poster printing.

 All to no avail, any suggestions?

Offline Dyingout

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Re: Printer Problems
« Reply #1 on: Saturday 21 October 17 15:36 BST (UK) »
Try saving as a PDF
this should show you what is printing before you print
as this is printing industry standard,
you should get a better idea of your print, before you hit the button.
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Offline g forgeron

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Re: Printer Problems
« Reply #2 on: Saturday 21 October 17 15:54 BST (UK) »
Sorry Dyingout, I know what I'm printing, that's the problem, it isn't printing what I ask it to print.

The preview I get shews the unequal border.

Offline bluesofa

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Re: Printer Problems
« Reply #3 on: Saturday 21 October 17 16:16 BST (UK) »
Very frustrating!

Would this be explained if the photo with border isn't the same dimensions as the paper - so it is fitting the photo to the width of the paper, but the height of the photo is less than the height of the paper, hence leading to a bigger border at the top and bottom?

In photoshop you could perhaps create a blank page the same size as your paper (File>New>Blank Image) at resolution of at least 300 dpi, and then copy and paste your photo onto it (using Select>All, Edit>Copy and then Edit>Paste).  It's more effort, but hopefully you can then create an image that will print just how you want it.


Online japeflakes

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Re: Printer Problems
« Reply #4 on: Saturday 21 October 17 16:19 BST (UK) »
Have you done it before with no problem? If you try a different photo size what happens?  Try a canvas size in black say) of say 5x7  and put a 4x6 picture in it. What does that look like?  Is the correct paper size selected on your printer etc

Offline Gadget

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Re: Printer Problems
« Reply #5 on: Saturday 21 October 17 17:33 BST (UK) »
What method did you use to add the border - was it with canvas size (the easiest way to add a simple border)  or was it from a plugin?


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Offline g forgeron

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Re: Printer Problems
« Reply #6 on: Sunday 22 October 17 20:17 BST (UK) »
This is the first time I've tried to put a border onto a photo. The way I do it is  IMAGE+RESIZE+CANVAS SIZE, I then chose it to be central, then add the border size I wish.

As I wrote initially it looks perfect on the screen, the same size of border all round. However when printed the top and bottom are larger

Offline Gadget

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Re: Printer Problems
« Reply #7 on: Sunday 22 October 17 20:21 BST (UK) »
It's probably not the same ratio HxW as the A4 sheet so the printer is centering the image and following your instructions.

added - to test this, make the border a different colour to the paper - black or grey, etc.
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Offline g forgeron

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Re: Printer Problems
« Reply #8 on: Monday 23 October 17 16:44 BST (UK) »
The image I am printing is 4"x 6", the paper is also 4" x 6"