Motive Smartbridge Autoupdate

[Mofamily]

Hi.  I need some advice.

When I turn on my computer I get the following: -

Motive Smartbridge Autoupdate
"The system cannot find the path specified".
OK

At this point I have just been cancelling it by pressing X.
Then I get : -

"An error has occurred!  Click OK to restore configuration"
OK.

Again, at this point I just cancel it by pressing X as I am uncertain if I should press OK.

Then I get : -

"Motive smartbridge autoupdate has encountered a problem and needs to close,  We are sorry for the inconvenience."
Send error report     Dont Send.

At this point I press don't send and can use my computer as normal.

What is it and do I dare press OK?

Mo

[HarryW]

Mo,

A quick Google search suggests that this is Spyware.   Without carrying out a great deal of reading, it appears to be automatically installed when first loading an ISP (possibly).   Most of the posts are pre 2010 and quite a few reference Verizon.

My gut reaction would be to remove the program and associated folders and files.   Maybe someone with experience of this particular program can give you more advice.

Harry

[Mofamily]

Thanks Harry for your input.

Still haven't figured it out

Mo

[Alan b]

Have a look in your Control Panel > Uninstall Programs and see if it is listed here and if it is uninstall it