Family Search and Browser

[Jill Eaton]

I'm having trouble searching FamilySearch. I keep getting an error message:

"Attention: This site does not support the current version of your web browser. To get the best possible experience using our website we recommend that you upgrade to a newer version or install another browser"

As far as I know my web browser IS the most up to date!

[Mart 'n' Al]

Which browser and version are you using? Also which operating system? Windows , Apple, Android or something else?

Martin

[stanmapstone]

A list of the web browsers that we support can be found here.
See https://www.familysearch.org/browser-upgrade

Stan

[stanmapstone]

Apparently you need either Chrome. Firefox, Safari, or Microsoft Edge

Stan

[KGarrad]

I usually simply ignore any such message, and carry on regardless

It's only a recommendation after all?

[stanmapstone]

They say
If you do not want to upgrade to a better browser, you can select one of these options:
I want to use my current web browser, knowing that many of the features won't work.
I want to try the reduced functionality version of FamilySearch at lite.fs.org.

Stan

[smudwhisk]

Familysearch doesn't work properly in IE11 for some time (and that message has appeared for some time) and has worked even less with the site since a recent upgrade.  I've had to give in and use Edge even though I prefer IE11 which is "up to date" a la Microsoft but they aren't I gather providing many updates now for it.  If Edge worked as well as IE11 I wouldn't mind but its fairly useless for a lot of things and privacy.  I can't stand Chrome as it is so resource hungry and am not that fond of Firefox but use it as a backup.  It is of course a personal preference but sadly I suspect the days of being able to use IE11 for most sites is drawing to a close which is annoying as it was easy to save .mht files of webpages when needed.  These won't open in other browsers.

[Jill Eaton]

I usually simply ignore any such message, and carry on regardless

It's only a recommendation after all?

I've tried using it. Certain search parameters are greyed-out. There appears to be very limited functionality in Outlook Explorer in Windows 7 (work pc so I can't upload any new software/browsers). I've just checked this. I hadn't realised our operating system was so archaic!

My PC at home is windows 9 with Outlook Express.

I can use it on my Android mobile using Chrome but trying to search on a mobile is far from ideal

[Jill Eaton]

Internet Explorer not Outlook Explorer!