Author Topic: My Dell P.C. on switching stays on the Dell intro picture.  (Read 1118 times)

Offline o doubghaill

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My Dell P.C. on switching stays on the Dell intro picture.
« on: Friday 24 August 18 23:09 BST (UK) »
My Dell P.C. is not going into program mode /stays on the intro picture.  Any Ideas

Offline hallmark

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Re: My Dell P.C. on switching stays on the Dell intro picture.
« Reply #1 on: Friday 24 August 18 23:17 BST (UK) »
Anything plugged into it?  USB?  Earphones? etc
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Offline o doubghaill

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Re: My Dell P.C. on switching stays on the Dell intro picture.
« Reply #2 on: Saturday 25 August 18 09:03 BST (UK) »
Nothing is plugged in and I have tried to remove static by switching it off and removing the sockets and pressing the start button for 15 seconds.


Offline Gadget

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Re: My Dell P.C. on switching stays on the Dell intro picture.
« Reply #3 on: Saturday 25 August 18 09:07 BST (UK) »
Here are some things you could try:

https://www.dell.com/community/Inspiron/Laptop-is-stuck-on-the-Dell-loading-screen/td-p/5650343

(this is a problem with a laptop but would be more or less the same fro desktop)


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Offline [Ray]

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Re: My Dell P.C. on switching stays on the Dell intro picture.
« Reply #4 on: Saturday 25 August 18 10:31 BST (UK) »
Hi
How long have you left it before giving up?     

How old is it?     

It could be rebuilding the page file which may take a very long time.     

Any lights flashing/permanently on?     


Ray
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Offline hallmark

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Re: My Dell P.C. on switching stays on the Dell intro picture.
« Reply #5 on: Saturday 25 August 18 11:04 BST (UK) »
Have you found a tiny hole somewhere on keyboards and inserted a paper clip in to it?.

Have you found a tiny hole somewhere on base (with battery icon beside it) and inserted a paper clip in to it for 15 seconds to remove static?

Have you also pressed F2 repeated while it is trying to Boot up?
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Offline mike175

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Re: My Dell P.C. on switching stays on the Dell intro picture.
« Reply #6 on: Saturday 25 August 18 22:24 BST (UK) »
I would be very reluctant to poke any bare wire into any hole in my PC. At best it might destroy some components, at worst it might destroy me  :o

Provided the case is properly earthed it shouldn't be possible for it to hold a static charge.

It would be easier to advise if there was more detail, such as which operating system you are using.
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Offline hallmark

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Re: My Dell P.C. on switching stays on the Dell intro picture.
« Reply #7 on: Saturday 25 August 18 23:53 BST (UK) »
I would be very reluctant to poke any bare wire into any hole in my PC. At best it might destroy some components, at worst it might destroy me  :o

Provided the case is properly earthed it shouldn't be possible for it to hold a static charge.

It would be easier to advise if there was more detail, such as which operating system you are using.


They are there for a purpose!


Perform a Hard Reset

Disconnect the power adapter and turn over the laptop. Locate the battery reset hole at the bottom of your laptop. Use a slender object such as a pin or small, straightened paperclip to prod inside the battery reset hole and press the battery reset button.

Remove the pin, reconnect your power adapter and turn on your laptop to resume normal use.

https://www.techwalla.com/articles/how-to-reset-a-laptop-battery




Similarly the hole on keyboard is there for a purpose......
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Offline groom

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Re: My Dell P.C. on switching stays on the Dell intro picture.
« Reply #8 on: Sunday 26 August 18 00:12 BST (UK) »
Quote
Perform a Hard Reset

Disconnect the power adapter and turn over the laptop. Locate the battery reset hole at the bottom of your laptop. Use a slender object such as a pin or small, straightened paperclip to prod inside the battery reset hole and press the battery reset button.

Remove the pin, reconnect your power adapter and turn on your laptop to resume normal use.

https://www.techwalla.com/articles/how-to-reset-a-laptop-battery

Not sure this is a laptop is it? "My Dell P.C. is not going into program mode /stays on the intro picture?
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