Author Topic: Ancestry - information added to my family tree not by me  (Read 8107 times)

Offline groom

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Re: Ancestry - information added to my family tree not by me
« Reply #9 on: Saturday 15 September 18 12:23 BST (UK) »
If you haven't already done it go to Trees - Create and Manage Trees. Then under Role it should say Owner and under that the number of people invited ( if any). Click on that, if there are any, and that tells you who they are and what rights they have i.e guest or editor.

If it shows none, take a screen shot so you can forward that to Ancestry.
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Offline Greensleeves

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Re: Ancestry - information added to my family tree not by me
« Reply #10 on: Saturday 15 September 18 12:31 BST (UK) »
I've just looked you up on Ancestry which confirms your tree is private, and only gives the info below. So it would seem that no-one without access to your account could add those changes.  Is it possible to hack Ancestry pages, I wonder?  It does sound as though what has been put on there is malicious or at the very least designed to cause mischief.

Regards
GS
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Durham/Yorkshire: Sedgwick/Sidgwick, Shadforth
Ireland: Davis
Norway: Torreson/Torsen/Torrison
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Offline majm

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Re: Ancestry - information added to my family tree not by me
« Reply #11 on: Saturday 15 September 18 12:40 BST (UK) »
Aghhhh .......... there's also patvp     :D  :D

JM
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Online Tickettyboo

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Re: Ancestry - information added to my family tree not by me
« Reply #12 on: Saturday 15 September 18 12:53 BST (UK) »
I had a problem last year as I was alerted to the fact that a public tree on Ancestry was displaying my details and those of my immediate family (including photos) - all of whom are definitely alive and well.

The tree had (obviously) no death dates marked but neither did it say 'living'. I tried contacting the tree owner (twice, first time was quite polite, second time not so polite) and no response.

I emailed customersolutions{at}ancestry{dot}com  (replace the bracketted portions with the appropriate symbol) and had a response within the day to say the names I had reported as being living were now marked as such and all details hidden from view.

I'd suggest that you contact them at that email address, they did seem to take my complaint seriously and resolved it quickly. They may well be able to help with your problem.

Boo



Offline majm

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Re: Ancestry - information added to my family tree not by me
« Reply #13 on: Saturday 15 September 18 13:15 BST (UK) »
phone number for Australia support
The information in my posts is provided for academic and non-commercial research purposes. 
Random Acts of Kindness Given Freely are never Worthless for they are Priceless.
Qui scit et non docet.    Qui docet et non vivit.    Qui nescit et non interrogat.   
All Census Look Ups Are Crown Copyright from www.nationalarchives.gov.uk
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Offline Maiden Stone

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Re: Ancestry - information added to my family tree not by me
« Reply #14 on: Saturday 15 September 18 19:15 BST (UK) »
Thanks for raising this. I await developments with interest.
 I'm relieved I didn't put any living people on my Ancestry tree.
Cowban

Offline tillypeg

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Re: Ancestry - information added to my family tree not by me
« Reply #15 on: Monday 15 October 18 19:35 BST (UK) »
Thanks for raising this. I await developments with interest.

patvp1 - any developments with this?

Offline UK4753

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Re: Ancestry - information added to my family tree not by me
« Reply #16 on: Tuesday 16 October 18 00:54 BST (UK) »
You also might change your password just in case an unauthorized person has access.  Also, you might consider changing the name of your tree.
 :)
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Yorkshire: FEVERS, SCALES
Kent:  RUMLEY, NIGH
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Offline Geoff

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Re: Ancestry - information added to my family tree not by me
« Reply #17 on: Tuesday 16 October 18 01:46 BST (UK) »
The same thing happens to trees on Family Search and a lot of the extras are put on there by My Heritage, and as well as anyone who thinks they know more than you.
They don't stop to think that you have done all this expensive research to obtain the best possible results for the truth.  No they change it.  I have locked up my Trees to protect them but they still get changed.
I will not accept the responsibility of declaring that my tree is mine alone now. I also will not add to them anymore. The only tree I have is the one I keep on my computer. The big question now is what do I do with it at this close to the end of my time. The advent of the Internet & computers has been a boon to Genealogy, but it has also become the death of it as well.
Regards
Geoff
** Census Information is Crown Copyright, from www.nationalarchives.gov.uk **
Martlock, Pilton, Doubting & Frome:
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Combe Hay, HINTON, WEEKS,
Perthshire: CRICHTON, TAYLOR, MOON, IRONS, KIDD
Durham, FENWICK, PUNSHON, EDDY, HENRY aka LAVERICK
Northumberland, BUCHANAN, HODGSON, HALL,
Lincoln: MASKEY,BIRD,FISHER,HARLEY,
Cambridgeshire, CROSS, FOREMAN, FREEMAN, ONG,
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Sussex, CHAPMAN, NEVE, DOWNER
Surrey, NEWELL, WEBB,