Author Topic: FindMyPast - error - upstream connect error or disconnect/reset before headers  (Read 2360 times)

Offline UK4753

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Re: FindMyPast - error - upstream connect error or disconnect/reset before headers
« Reply #9 on: Wednesday 26 September 18 22:19 BST (UK) »
I can't get into FindMyPast due to "Internal Server Error".  Looks like the problems continue.  :)
Wiltshire: JONES, BANKS
Yorkshire: FEVERS, SCALES
Kent:  RUMLEY, NIGH
London:  HUGHES, NIGHTINGALE

Offline groom

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Re: FindMyPast - error - upstream connect error or disconnect/reset before headers
« Reply #10 on: Wednesday 26 September 18 22:49 BST (UK) »
Working normally for me using Chrome.
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Offline CarolA3

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Re: FindMyPast - error - upstream connect error or disconnect/reset before headers
« Reply #11 on: Thursday 27 September 18 05:18 BST (UK) »
Maybe the site's overloaded as non-subscribers are rushing to retrieve their saved records before the 30 September cut-off?

Carol
OXFORDSHIRE / BERKSHIRE
Bullock, Cooper, Boler/Bowler, Wright, Robinson, Lee, Prior, Trinder, Newman, Walklin, Louch

Offline ankerdine

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Re: FindMyPast - error - upstream connect error or disconnect/reset before headers
« Reply #12 on: Thursday 27 September 18 07:53 BST (UK) »
What's this about please, Carole? Are they going to stop you viewing your saved records then?

Judy
Blair, Marshall, Williamson - Ayrshire, Wigtownshire
Saxton, Sketchley - Nottinghamshire, Leicestershire
Brown, Green - Rutland
Hawker, Malone, Bradbury, Arnott, Turner, Woodings, Blakemore, Upton, Merricks - Warwickshire, Staffordshire
Silvers, Dudley, Worcs
Deakin - Staffordshire


Offline mike175

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Re: FindMyPast - error - upstream connect error or disconnect/reset before headers
« Reply #13 on: Thursday 27 September 18 08:00 BST (UK) »
From the recent FindMyPast email:

"... from Sunday 30 September, your previously viewed records in 'My records' will only be accessible with a valid subscription or PayAsYouGo credits."
Baskervill - Devon, Foss - Hants, Gentry - Essex, Metherell - Devon, Partridge - Essex/London, Press - Norfolk/London, Stone - Surrey/Sussex, Stuttle - Essex/London, Wheate - Middlesex/Essex/Coventry/Oxfordshire/Staffs, Gibson - Essex, Wyatt - Essex/Kent

Offline ankerdine

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Re: FindMyPast - error - upstream connect error or disconnect/reset before headers
« Reply #14 on: Thursday 27 September 18 09:22 BST (UK) »
Thank you Mike. I did look back on this site and found the original topic. I have subscriptions for a month from time to time but have been using FindMyPast for many years. Sadly, stupidly, I've never downloaded any records thinking they'd always be there.

I don't remember receiving an email from them recently which is strange because I've had 2 or 3 proper monthly subs. The last one expires 28 September.

Judy
Blair, Marshall, Williamson - Ayrshire, Wigtownshire
Saxton, Sketchley - Nottinghamshire, Leicestershire
Brown, Green - Rutland
Hawker, Malone, Bradbury, Arnott, Turner, Woodings, Blakemore, Upton, Merricks - Warwickshire, Staffordshire
Silvers, Dudley, Worcs
Deakin - Staffordshire

Offline LizzieW

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Re: FindMyPast - error - upstream connect error or disconnect/reset before headers
« Reply #15 on: Thursday 27 September 18 12:01 BST (UK) »
Judy

If you go to FindMyPast any records you've saved will still be there so you have time to download them before Sunday.  Not sure if you can actually access them without a sub though.

Offline LizzieW

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Re: FindMyPast - error - upstream connect error or disconnect/reset before headers
« Reply #16 on: Thursday 27 September 18 12:41 BST (UK) »
This message has been on Facebook since yesterday so it looks as though they have big problems with their server.

Quote
Our customer support team are currently offline for calls and live chat, please feel free to drop us an email to support@findmypast.com

Offline BW252

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Re: FindMyPast - error - upstream connect error or disconnect/reset before headers
« Reply #17 on: Thursday 27 September 18 13:22 BST (UK) »
Gone again this afternoon.    I am fed up with "error 400, error 500, oooops something went wrong this end, etc etc"   Renewal due next month so here is my message "not interested this end!!!"