Author Topic: Ancestry banner - looks like you have local storage problems?  (Read 4232 times)

Offline sylvie_sillince

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Ancestry banner - looks like you have local storage problems?
« on: Thursday 18 October 18 17:32 BST (UK) »
I get this banner every time I go to the viewer and sometimes when I just change a page. It recommends a fix it but that fix is to enable all cookies which I do not want to do.
 I use Microsoft Edge and Windows 10. I have allowed the site in the privacy settings in the control panel.

It looks like you have local storage disabled. While you'll still be able to use the site, you may notice that pages load more slowly. Fix the issue

How can I rid myself of this troublesome beast!

Thank you

Offline Gadget

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Re: Ancestry banner - looks like you have local storage problems?
« Reply #1 on: Thursday 18 October 18 18:23 BST (UK) »
Hi

I believe that there were/are problems with Ancestry and Edge. Try using Chrome or Firefox to see if that fixes it.

Gadget
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Offline Johnf04

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Re: Ancestry banner - looks like you have local storage problems?
« Reply #2 on: Thursday 18 October 18 19:00 BST (UK) »
I get the same message in Chrome.
Farrell  - Ayrshire
Cairns - Ayrshire
McCann - Ayrshire
Brown - Ayrshire
Petty - Yorkshire, Durham
Lucas - Staffordshire, Durham
Whitaker - Yorkshire
Thackrah - Yorkshire
Stephenson - Durham
Marshall - Yorkshire
Walker - Staffordshire, Southland New Zealand
McCullough -  Antrim, Southland New Zealand,
Cavanagh - Galway, Southland New Zealand
Anthony - Tipperary, Southland New Zealand
Bath - Cornwall, Tasmania, Southland
Brungot - Alesund, Norway; Southland
Bonthron - Fifeshire, Southland


Offline Gadget

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Re: Ancestry banner - looks like you have local storage problems?
« Reply #3 on: Thursday 18 October 18 19:03 BST (UK) »
I get the same message in Chrome.

Just tried Chrome and it's fine.

Gadget

Added - I usually use Firefox but will now try it in Edge  :)
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Offline Gadget

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Re: Ancestry banner - looks like you have local storage problems?
« Reply #4 on: Thursday 18 October 18 19:10 BST (UK) »
It seems fine in Edge too  :-\

Sorry, Sylvie, I'm not sure what's the problem. It would be worth trying another browser though, just in case.

Gadget
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Offline Johnf04

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Re: Ancestry banner - looks like you have local storage problems?
« Reply #5 on: Thursday 18 October 18 19:18 BST (UK) »
I just ignore the message - there is nothing wrong with the speed of results from Ancestry.
Farrell  - Ayrshire
Cairns - Ayrshire
McCann - Ayrshire
Brown - Ayrshire
Petty - Yorkshire, Durham
Lucas - Staffordshire, Durham
Whitaker - Yorkshire
Thackrah - Yorkshire
Stephenson - Durham
Marshall - Yorkshire
Walker - Staffordshire, Southland New Zealand
McCullough -  Antrim, Southland New Zealand,
Cavanagh - Galway, Southland New Zealand
Anthony - Tipperary, Southland New Zealand
Bath - Cornwall, Tasmania, Southland
Brungot - Alesund, Norway; Southland
Bonthron - Fifeshire, Southland

Offline sylvie_sillince

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Re: Ancestry banner - looks like you have local storage problems?
« Reply #6 on: Friday 19 October 18 08:50 BST (UK) »
Thank you all for your help - 
The banner doesn't appear when using Firefox or if I allow all cookies but I don't really want to change browser at the moment. Meanwhile, it doesn't happen if I go to Ancestry via the search in Mackeiv FTM.
I wonder also if what it says is true? Very often I find that I cannot edit a search, I press the edit button and get a blank page up - is that because local storage is low, I wonder if the two are linked, neither used to happen.
I have emailed Ancestry to ask about the problem
Thanks again

Offline CarolA3

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Re: Ancestry banner - looks like you have local storage problems?
« Reply #7 on: Friday 19 October 18 09:44 BST (UK) »
I wonder whether it's a pop-up ad trying to lure you in, and not put there by Ancestry at all?  Stranger things have happened!

Carol
OXFORDSHIRE / BERKSHIRE
Bullock, Cooper, Boler/Bowler, Wright, Robinson, Lee, Prior, Trinder, Newman, Walklin, Louch

Offline Gadget

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Re: Ancestry banner - looks like you have local storage problems?
« Reply #8 on: Friday 19 October 18 09:47 BST (UK) »
Wondering if you could put up a snip of the offending banner so that we could see what you are seeing.


Gadget
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