FamilySearch problem

[Davedrave]

I haven’t used the FamilySearch website for ages but thought I’d dip in again. Unfortunately I have forgotten my username and password. I used the facility for recovering username without any problem. The same page seems to offer the option to recover password too and I ticked the “forgot password” box. Unfortunately the emails I keep getting just contain my username, with no mention of a password or how to change it/create a new one. Possibly this is yet another shortcoming of using an iPad. (I don’t currently have access to my laptop).

[hallmark]

Have you tried using your username to try to log in?

Then hit  Forgot Password

[Davedrave]

Thanks, I’ve tried that now but am currently experiencing a lull in emails....but fingers crossed

[Sinann]

Don't be surprised if you when you do manage to log in on iPad you still can't use the site. I only get their usual headers etc but blank space where the search results should be.

[Davedrave]

I did manage to sort the issue, and it was me being stupid. After I enabled email links I could change my password. And I can use the website without issues. OTOH the incorrectly-displaying-on-iPad issue is something I’m still getting on a different website (Lincs to the past), which others with an iPad seem to be OK with. All very odd

[hallmark]

Glad you can use the website without tissues now!