Author Topic: Can anyone help with this for a friend?  (Read 406 times)

Offline wrjones

  • RootsChat Marquessate
  • *******
  • Posts: 8,309
    • View Profile
Can anyone help with this for a friend?
« on: Thursday 29 November 18 19:15 GMT (UK) »
My friend is getting this error message on her Laptop.Can anyone help please?

Regards
William Russell Jones.
Jones, Griffiths. Stephens, Parry, Gabriel, Conway, Hughes, Evans, Roberts, Lea, Hanmer. Peake, Edwards. Newnes, Davies. Thomas. "Blythin".
All North Wales.
Conway, Durber, Cartlidge, Lovatt, Bebington. Brindley, Sankey, Brunt. Dean. Clewes. Rhodes. Mountford,Walker,Bache, "Gibbons"Hood. Taylor
All Stoke-on-Trent.
Francis - Nantwich Cheshire.
Dennell - Cheshire/Staffordshire.
Talbot-Shropshire
Census Information Is Crown Copyright,from www.nationalarchives.gov.uk

RootsChat is the busiest, largest free family history forum site in the country. It is completely free to use. Register now.
Also register instantly with Facebook or Twitter (and other social networks). Start your genealogy search now.


Online familydar

  • RootsChat Veteran
  • *****
  • Posts: 804
    • View Profile
Re: Can anyone help with this for a friend?
« Reply #1 on: Thursday 29 November 18 19:27 GMT (UK) »
Has a disk been accidentally left in the cd/dvd drive or is there a usb stick plugged in?  It's looking for its operating system and has an order it looks in, usually the usb port original optical drive come before the hard drive.
ALLEN
BARR, BARRATT, BERRY, BRADLEY,BRAMLEY,BRISTOW,BROWN,BUGBIRD,BUTLER
CAIN,CARR,CHAPMAN,CHARLES,CH*LTON,CHESTER,COCKETT
COLLASON,COLLYER,CORKERY
DARLING, DENYER,DICKERSON,DOLLING,DURBAN
FARMER,FURNELL
GIBSON,GILES,GROOMBRIDGE
HALL,HAMBIDGE,HARMES,HART,HICKS,HILL,HOLLOWAY
JACKSON
K*AT*S
LANCASTER,LINTON
MCDONALD,MCFADEN,MEARS,MILLARD
NICOLAS,NOAK,NORTH
PARFIT,PORTER
RIPPINGALE,ROBINS
SEARLE,SPENCER,STEDHAM
TYLER,TILLY,TUCKWELL
WADE,WAGER,WALKER,WATSON,WEBB,WITHRINGTON,WOOD

RootsChat is the busiest, largest free family history forum site in the country. It is completely free to use. Register now.
Also register instantly with Facebook or Twitter (and other social networks). Start your genealogy search now.


Offline wrjones

  • RootsChat Marquessate
  • *******
  • Posts: 8,309
    • View Profile
Re: Can anyone help with this for a friend?
« Reply #2 on: Thursday 29 November 18 19:46 GMT (UK) »
My friend says no.

Regards
William Russell Jones.
Jones, Griffiths. Stephens, Parry, Gabriel, Conway, Hughes, Evans, Roberts, Lea, Hanmer. Peake, Edwards. Newnes, Davies. Thomas. "Blythin".
All North Wales.
Conway, Durber, Cartlidge, Lovatt, Bebington. Brindley, Sankey, Brunt. Dean. Clewes. Rhodes. Mountford,Walker,Bache, "Gibbons"Hood. Taylor
All Stoke-on-Trent.
Francis - Nantwich Cheshire.
Dennell - Cheshire/Staffordshire.
Talbot-Shropshire
Census Information Is Crown Copyright,from www.nationalarchives.gov.uk

Offline hallmark

  • -
  • RootsChat Marquessate
  • ****
  • Posts: 12,314
    • View Profile
Re: Can anyone help with this for a friend?
« Reply #3 on: Thursday 29 November 18 19:48 GMT (UK) »
Was there something plugged in when it was last shutdown that has since been removed?

Printer, USB etc

Offline AngusMcCoatup

  • RootsChat Extra
  • **
  • Posts: 58
    • View Profile
Re: Can anyone help with this for a friend?
« Reply #4 on: Thursday 29 November 18 19:50 GMT (UK) »
If you're sure there's no CD left in a ROM drive, go into the BIOS and check that the laptop still lists a hard drive.

If it can't see one then that might point to a hard drive failure.

Online andrewalston

  • RootsChat Aristocrat
  • ******
  • Posts: 2,052
  • My granddad
    • View Profile
Re: Can anyone help with this for a friend?
« Reply #5 on: Thursday 29 November 18 20:01 GMT (UK) »
It's possible the hard drive has failed.

It's worth unplugging the drive and reconnecting it, in case there is a poor or dirty connector. Doing this will wipe it clean.

Dell's web site should have instructions on how to access the drive, if it isn't obvious from the outside of the case.

If the drive has physically failed (you can often diagnose this from the sound, or lack of it), then it would involve rebuilding with a fresh drive. If you are on Windows 10, even one upgraded from Windows 7 or 8, the existing licence will work. You can download the installation media direct from Microsoft.
Looking at ALSTON in south Ribble area, ALSTEAD and DONBAVAND/DUNBABIN etc. everywhere, HOWCROFT and MARSH in Bolton and Westhoughton, PICKERING in the Whitehaven area.

Census information is Crown Copyright. See www.nationalarchives.gov.uk for details.

Offline [Ray]

  • RootsChat Marquessate
  • *******
  • Posts: 5,709
  • UK Census information Crown Copyright
    • View Profile
Re: Can anyone help with this for a friend?
« Reply #6 on: Thursday 29 November 18 20:08 GMT (UK) »
Hi     

Explain the tissue, under the machine, in the foto?     


Take the music/video CD/dvd out of the cd/dvd drive?

R
"The wise man knows how little he knows, the foolish man does not". My Grandfather & Father.

"You canít give kindness away.  It keeps coming back". Mark Twain (?).

Offline AngusMcCoatup

  • RootsChat Extra
  • **
  • Posts: 58
    • View Profile
Re: Can anyone help with this for a friend?
« Reply #7 on: Thursday 29 November 18 20:16 GMT (UK) »
It's worth unplugging the drive and reconnecting it, in case there is a poor or dirty connector. Doing this will wipe it clean.

Not the contents of the drive though!

Offline wrjones

  • RootsChat Marquessate
  • *******
  • Posts: 8,309
    • View Profile
Re: Can anyone help with this for a friend?
« Reply #8 on: Thursday 29 November 18 20:44 GMT (UK) »
Thanks everyone for your replies.

Regards
William Russell Jones.
Jones, Griffiths. Stephens, Parry, Gabriel, Conway, Hughes, Evans, Roberts, Lea, Hanmer. Peake, Edwards. Newnes, Davies. Thomas. "Blythin".
All North Wales.
Conway, Durber, Cartlidge, Lovatt, Bebington. Brindley, Sankey, Brunt. Dean. Clewes. Rhodes. Mountford,Walker,Bache, "Gibbons"Hood. Taylor
All Stoke-on-Trent.
Francis - Nantwich Cheshire.
Dennell - Cheshire/Staffordshire.
Talbot-Shropshire
Census Information Is Crown Copyright,from www.nationalarchives.gov.uk