FindMyPast - viewing census originals

[jillruss]

I've tried viewing several census originals this afternoon - various years - and they all seem to have had the right hand side 'cut off'. I can't see the 'where born' column at all.

Is it happening to anyone else or have I got problems with my computer? I think it must be just FindMyPast because Ancestry is fine.

[tillypeg]

Having exactly same problem looking at parish registers..... what has happened?  Have to download the image and look at page that way.

[Gadget]

Just tried one and it's as you say. I then went in and clicked on my records and then chose to view the record on the Microsoft Viewer (Twinui default viewer) and it came up OK.

[jillruss]

I've emailed them to alert them to the problem and got the usual 'holding' acknowledgment.

Hopefully they'll put it right asap.

It does seem a strange problem to have, though!!

[rosie99]

I was looking at a passenger list this afternoon and that had the bottom chopped off.  It was alright this morning when I first looked at it. When I tried to report the error that page showed the full document

[MaxD]

Had the same thing (bottom chopped off -painful) with a GRO overseas index page.

Max

[Gadget]

I've just asked them whether someone has been playing with their viewer.

[Top-of-the-hill]

  I can only see a quarter of the census page. Reported it.

[Jomot]

Phew.. glad its not just me.