Author Topic: email problem  (Read 333 times)

Offline Cazza47

  • RootsChat Veteran
  • *****
  • Posts: 900
  • Census information Crown Copyright, from www.nationalarchives.gov.uk
    • View Profile
email problem
« on: Monday 07 January 19 18:55 GMT (UK) »
I access internet via google chrome, I have windows 10.
My email is bt yahoo mail, over the last few days my inbox, sent box, spam etc will only show the last 12 emails. Also I cannot delete, block, move them or go to settings.
I cannot search for old emails, I can put him my search choice but clicking on search does not work.
I can only properly access my emails by accessing internet via internet explorer.
This seems weird to me, am not very computer savvy, can anyone suggest what the problem is please.
Carol
Muckley, Routledge, Roe, Bontoft, Brumpton, Bills, Aspatria, Carlisle

RootsChat is the busiest, largest free family history forum site in the country. It is completely free to use. Register now.
Also register instantly with Facebook or Twitter (and other social networks). Start your genealogy search now.


Offline sarah

  • Administrator
  • RootsChat Marquessate
  • ********
  • Posts: 16,498
  • RootsChat Co-Founder
    • View Profile
Re: email problem
« Reply #1 on: Monday 07 January 19 19:08 GMT (UK) »
Hi Carol,

The email you are using for RootsChat, does not look like it is being accessed by you, can you check and let us know if this is still current ?

Regards

Sarah
For Help on how to post an Image on RootsChat
http://www.rootschat.com/forum/index.php?topic=459330.0

If you have been helped on RootsChat be sure to spread the word!

UK Census info. Crown Copyright, from www.nationalarchives.gov.uk

RootsChat is the busiest, largest free family history forum site in the country. It is completely free to use. Register now.
Also register instantly with Facebook or Twitter (and other social networks). Start your genealogy search now.


Offline Falkyrn

  • RootsChat Honorary
  • RootsChat Marquessate
  • *******
  • Posts: 7,984
  • Cuimhnichibh air na daoine bho'n d'thainig sibh
    • View Profile
Re: email problem
« Reply #2 on: Monday 07 January 19 19:09 GMT (UK) »
The problem according to https://community.bt.com/t5/Email/Re-BT-Email-not-loading-on-Chrome-Browser/m-p/1728727#M50745  may lie in the cookies stored on your machine. (although that does refer to BT Email)
Cuimhnichibh air na daoine bho'n d'thainig sibh

Offline Cazza47

  • RootsChat Veteran
  • *****
  • Posts: 900
  • Census information Crown Copyright, from www.nationalarchives.gov.uk
    • View Profile
Re: email problem
« Reply #3 on: Monday 07 January 19 19:50 GMT (UK) »
yes my email is current, i got a notification to tell me someone had replied.
Muckley, Routledge, Roe, Bontoft, Brumpton, Bills, Aspatria, Carlisle

Offline Cazza47

  • RootsChat Veteran
  • *****
  • Posts: 900
  • Census information Crown Copyright, from www.nationalarchives.gov.uk
    • View Profile
Re: email problem
« Reply #4 on: Monday 07 January 19 19:57 GMT (UK) »
Thank you falkryn, went to your link followed instructions, all back to normal, your a life saver
Muckley, Routledge, Roe, Bontoft, Brumpton, Bills, Aspatria, Carlisle

Offline sarah

  • Administrator
  • RootsChat Marquessate
  • ********
  • Posts: 16,498
  • RootsChat Co-Founder
    • View Profile
Re: email problem
« Reply #5 on: Monday 07 January 19 20:25 GMT (UK) »
Great Cazza thanks for confirming that it is ok :)
For Help on how to post an Image on RootsChat
http://www.rootschat.com/forum/index.php?topic=459330.0

If you have been helped on RootsChat be sure to spread the word!

UK Census info. Crown Copyright, from www.nationalarchives.gov.uk